Articles - Ask iLounge
Ask iLounge Index
Do you need expert assistance with iPod or iTunes questions? Can't find the answer in our Discussion Forums, or the Archives below? Then Ask iLounge. Each week, a member of the iLounge editorial team answers five or six questions from our readers. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
5-4-15: Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
4-24-15: Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
4-22-15: Is there a point to having both iCloud Photo Library and iCloud Photo Stream enabled?
4-20-15: Why can’t I set a longer passcode timeout on my iPhone 6 Plus?
4-15-15: Can I turn off Message Read Receipts for only some users?
4-10-15: How do I share one iCloud Photo Library within a family?
3-18-15: Can I turn off the app icons that appear in the bottom corner on the lock screen?
3-13-15: Why do I have two separate conversations with the same person in Messages?
3-2-15: Can I transfer the existing version of an app to my new iPhone?
2-27-15: How do I quickly erase all of the contacts on my old iPhone?
2-25-15: How do I disassociate my phone number from iMessage?
2-23-15: How do I stop Siri from randomly waking up?
2-20-15: How do I cancel a print job on iOS?
2-18-15: How do I make my camera LED flash when my iPhone rings?
2-13-15: How do I re-sync contacts to my vehicle after switching to a new iPhone?
2-11-15: How do I move away from a shared Apple ID for iMessage?
2-9-15: How do I consolidate iTunes purchases into a single account?
2-6-15: How can I more easily Handoff a web page from my Mac to my iPhone?
2-4-15: What can I actually share with Family Sharing in iOS 8?
2-2-15: How do I find and remove only downloaded tracks with iTunes Match?
1-30-15: How do I turn off Reachability on the iPhone 6 Plus?
1-28-15: How do I get a phone number on iMessage?
1-26-15: Can I share in-app subscriptions among family members?
1-23-15: Can I cancel or ‘unsend’ sent iMessages?
1-21-15: Reorganizing files in the iTunes Media Folder
1-19-15: Exchange text messages between two iPhones with no cellular data plan
1-24-14: Viewing only downloaded iTunes Match tracks
1-22-14: Splitting purchased content between two iPads
12-13-13: Non-Bluetooth Lightning dock speakers
12-11-13: Shared Apple ID and switching away from iPhone
12-6-13: Syncing multiple iCloud data with a family Mac
12-4-13: iMessages come in from email address instead of phone number
12-2-13: Whether to include specific apps in iCloud backups
11-27-13: Passcode entry field not appearing on iPhone
11-26-13: Custom ringtones assignments don’t sync to iCloud
11-25-13: Resuming incomplete iCloud backups
11-21-13: Adding multiple photos to a Shared Photo Stream
11-20-13: Quality of videos sent via Messages
11-19-13: Text messages being delivered to wrong iPhone
11-18-13: Problems logging in to iTunes Store
11-15-13: Receiving FaceTime calls on multiple devices
11-14-13: iOS 7: Incorrect display of Company-only contacts
11-12-13: Internet access from Wi-Fi iPad via iPhone
11-11-13: Deleted photos in Camera Roll also removed from albums
11-7-13: Using an iPhone with an external Bluetooth adapter
11-6-13: Problems sending via AirDrop
11-5-13: Problems deleting pictures in Photos app
11-4-13: Notifications when restoring from another Apple ID
11-1-13: Migrating from shared to personal iPads
10-30-13: Cannot use AirDrop with iOS and OS X
10-29-13: Accessing Messages and Social Networks from another iPhone
10-28-13: Receiving other users’ iMessages when sharing an Apple ID
10-25-13: Sync only selected photos between devices via iCloud
10-24-13: iOS 7: Delete photos from Camera Roll without removing from Photo Stream
10-23-13: Sync option missing for Calendars
10-21-13: Scheduling Alarms when using Do Not Disturb
10-18-13: Using iMessage without iCloud
10-17-13: Manual vs scheduled Do Not Disturb settings
10-16-13: Syncing music from iTunes when using iTunes Match
10-15-13: Deleting old iCloud Backups
10-10-13: Transferring an iPhone SIM to another family member
10-8-13: Deleting and reinstalling an iOS app
10-7-13: iOS 7: Deleting Messages individually
10-4-13: Phone number inactive in iMessage
10-3-13: Estimated iCloud backup size doesn’t add up
10-2-13: Restoring Text Messages from an iCloud Backup
10-1-13: iOS 7: Playing tracks by Genre
9-30-13: Removing Purchased Apps from iCloud
9-27-13: iPhone 5/5s docks and case compatibility
9-26-13: Reminders appearing on multiple iPhones
9-25-13: Restoring iCloud backup to a second iPhone
9-24-13: iTunes Radio: Requirements for ad-free listening
9-23-13: iOS7: Accessing Music Controls
9-19-13: iOS 7: Find My iPhone only available on primary iCloud account
9-11-13: Adding other users to Find My iPhone
9-6-13: Phone numbers for iMessage on an iPad and iPod touch
9-5-13: iMessage and FaceTime activation and blocked SMS
9-4-13: When and how Find My Friends reports your location
9-3-13: Accessing FaceTime call history on a Mac
8-29-13: Sharing recorded video between iOS devices
8-28-13: FaceTime and International phone numbers
8-27-13: Choosing whether to restore iTunes or iCloud backup
8-26-13: New photos appearing from lost/stolen iPhone
8-22-13: Measuring Wi-Fi signal strength from iOS
8-21-13: Choosing an account when creating a new contact
8-20-13: Streaming to multiple AirPlay speakers from Apple TV
8-19-13: Determining which carrier an iPhone is locked to
8-15-13: User not available for FaceTime when calling overseas
8-14-13: Accessing iPhone data via iCloud.com
8-13-13: Season Passes and iTunes in the Cloud Restrictions
8-12-13: iOS 7 and supported devices
8-9-13: FaceTime data usage and voice minutes
8-8-13: Using apps from multiple accounts on a single iOS device
8-7-13: Wired in-ear headphones with mics and call quality
8-6-13: Transferring apps to a family member’s iPhone
8-5-13: Streaming AirPlay audio via an Apple TV to an alternate destination
8-2-13: Re-enabling Find My iPhone after Factory Reset
8-1-13: Requirements for establishing an iTunes Store account in another country
7-31-13: Using Wi-Fi while in Airplane Mode
7-30-13: iTunes library disappears after enabling iCloud
7-29-13: Upgrading to a new iPhone and giving the old one to a family member
7-26-13: iOS Camera app and Location Services
7-25-13: iPhone prompting for old Apple ID
7-24-13: iMessage vs SMS/MMS messaging and text + data plans
7-23-13: Sharing an iMessage account between family members
7-19-13: Restoring an iPod touch on a shared computer
7-18-13: Flashlight apps and iPhone LED life
7-17-13: Availability of Lightning vs Dock Connector Car Adapters
7-16-13: Updating Contacts with Twitter and Facebook info
7-15-13: Retrieving deleted data from an old iCloud backup
7-12-13: Stolen iPhones and cellular accounts
7-10-13: Keeping track of iMessage conversations
7-9-13: Accessing an older iCloud backup
7-8-13: Data transferred via iOS device backups
7-4-13: Cannot create new events in iOS Calendar
7-3-13: Restoring an iCloud backup to an older iPhone
7-2-13: Backing up a damaged iPhone
6-28-13: Restoring iCloud Contact info from backup
6-27-13: Flashing LED for alerts on iPhone
6-26-13: iTunes Store on iPhone set to wrong country
6-25-13: Re-enabling Find My iPhone
6-24-13: iTunes Match and track metadata
6-21-13: Retain existing tracks when enabling iTunes Match
6-20-13: Listening to iTunes Match tracks on an airplane
6-7-13: Inline Remote + Mic adapters for iPhone
6-6-13: Filtering content by iTunes Store account
6-5-13: Deleting backups made under another iCloud ID
6-4-13: Blocking data access on an iPhone
6-3-13: Changing iPhone number for iMessage
5-31-13: Sending iMessages to an iPhone that is out of coverage
5-30-13: Multiple iPads sharing contacts in a company
5-29-13: Contacts and iMessages appearing on multiple iPhones
5-28-13: Photo Stream and one-way syncing of photos
5-27-13: Transferring recorded videos from iPhone to PC
5-24-13: Shared iCloud accounts and Remote Erase
5-23-13: Costs associated with using FaceTime
5-22-13: iMessages showing as Delivered when iPhone is out of coverage
5-21-13: Inability to use Find My Friends without a passcode
5-17-13: Calendar info disappears after iCloud restore
5-16-13: Remove old iCloud backup after restoring to a new iPhone
5-15-13: Setting up a ringtone in iTunes
5-14-13: Using a Wi-Fi hard drive with an iPad
5-13-13: Backing up and restoring an iPod classic
5-10-13: Can’t restore iPod touch without passcode
5-9-13: Retaining older versions of Apps during an iOS Restore
5-8-13: Can’t eject iPod nano without closing Firefox
5-7-13: Can’t change iTunes Apple ID to iCloud e-mail address
5-6-13: Effect of erasing an iPhone on the Find My iPhone feature
5-3-13: Organizing video collections on an iPad
5-2-13: Burning music to CD using iTunes on another computer
5-1-13: Movie and TV Show Playlists in iTunes 11
4-30-13: Scheduling automatic iCloud backups
4-29-13: Transitioning purchased apps to a new iTunes account
4-26-13: Using FaceTime while abroad
4-25-13: Backing up iPhones for other family members
4-24-13: Restoring missing apps after an incomplete iCloud restore
4-23-13: Find My Friends shows location unavailable during phone calls
4-22-13: Removed iPhone still syncing with iTunes in the Cloud
4-19-13: Remote Home Shared Library in Play Only Mode
4-18-13: Transferring Apps to a new iPhone
4-17-13: Removing a duplicate iPhone from iTunes
4-16-13: Google Reader alternatives for iOS
4-15-13: Using Apple TVs at multiple locations
4-12-13: YouTube background playback on iOS 6.1
4-11-13: Ring/Silent Switch and Application Volume
4-10-13: Post to Facebook option in Notification Center
4-9-13: Forgotten Passcode for Parental Restrictions
4-8-13: Removing unwanted iOS devices from iTunes
4-5-13: Disabling Previews in Notifications
4-4-13: Using a single iCloud account for Find My iPhone
4-3-13: Cancelling a sync in iTunes 11
4-2-13: Limiting content displayed on multiple Apple TVs
3-28-13: Accessing the Equalizer on iOS devices
3-27-13: Making International iMessage and FaceTime connections
3-26-13: iTunes in the Cloud limitations on iOS devices
3-22-13: Setting default account for new Contacts
3-21-13: Transferring Contacts to a new iPhone
3-20-13: Transferring data when moving to a new iCloud account
3-19-13: Switching an iTunes Store account to a different country
3-18-13: Watching Rented Movies on Multiple Devices
3-15-13: App Store accounts and iCloud document sharing
3-14-13: iMessages being sent as Text Messages
3-12-13: Optimal Size for Album Artwork
3-11-13: Securely Erasing an iPhone
3-8-13: Display Owner Information on an iPhone
3-7-13: Reset and erase an old iPhone for resale
3-6-13: Reliability of the Find My iPhone Feature
3-5-13: Autofilling a Device from iTunes
3-4-13: Personal Hotspot availability on the iPad
3-1-13: Recreating a lost iTunes library from existing media content
2-28-13: iCloud Tabs, Bookmarks and Reading List on Windows 7
2-27-13: Slow sync speeds when converting to 128kbps
2-26-13: Organizing Photos on the Apple TV
2-25-13: Hiding Purchased iBooks
2-22-13: Automatically backing up photos via cellular data
2-21-13: Disabling Birthday Reminders from Facebook Friends
2-20-13: Accessing Composers View in iTunes 11.0.2
2-19-13: Separating family iTunes and iCloud accounts
2-15-13: More than five family devices sharing a single iTunes account
2-14-13: iOS Reminders and Google Tasks
- Report: Apple still missing key music streaming deals in time for WWDC debut
- Apple TV adds Shomi, CraveTV channels in Canada
- Apple TV adds CBS Sports, USA Now channels
- GE’s intelligent LED lightbulbs will work with HomeKit
- Apple releases band design guidelines for Apple Watch
- New Apple TV remote to have touchpad
- Report: New 12.9” iPad will feature Force Touch, Bluetooth stylus, NFC
- Apple asking music labels to kill Spotify’s free streaming tier
- Apple updates support article confirming Apple Watch tattoo issue
- Apple reportedly hires four more producers from BBC Radio 1
- Audio-Technica ATH-MSR7 SonicPro Over-Ear Headphones
- Mobee Technology Magic Case 6 for iPhone 6
- Uniq Transforma for iPhone 6 and iPhone 6 Plus
- Skech SkechBook for iPad Air 2 + iPad mini 3
- Yurbuds Liberty Wireless Earphones
- Apple Watch
- Zagg Pocket Keyboard
- Adonit Jot Script 2
- Rokform Rokfolio Wallet Case for iPhone 6 and iPhone 6 Plus
- Parrot Bebop Drone
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Is there a point to having both iCloud Photo Library and iCloud Photo Stream enabled?
- Why can’t I set a longer passcode timeout on my iPhone 6 Plus?
- Can I turn off Message Read Receipts for only some users?
- How do I share one iCloud Photo Library within a family?
- Can I turn off the app icons that appear in the bottom corner on the lock screen?
- Why do I have two separate conversations with the same person in Messages?
- Can I transfer the existing version of an app to my new iPhone?
- How do I quickly erase all of the contacts on my old iPhone?