Troubleshooting iPod Problems | iLounge Article

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Troubleshooting iPod Problems

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Q: I’m having problems with my new iPod. I have followed all of the instructions to set it up, but it’s not doing what it should.

A: It’s an unfortunate reality that out of the millions of iPods sold, some are going to have manufacturing defects or other problems. Fortunately, all iPod models come with a standard one-year warranty.

The key thing to remember is that in most cases, setting up an iPod should not be a complicated experience, and many of our readers mistakenly assume that if their iPods are not responding properly, they are the ones doing something wrong. Generally, the only exception to this is that problems with your computer can certainly affect your ability to connect and synchronize your iPod—if the computer cannot detect the device, then you will have a hard time getting it working. This can usually be diagnosed by simply trying to connect your iPod to a different computer, however.

If you are fortunate to live near an Apple Store, it’s definitely worth taking your iPod in to the local “Genius Bar” and having them take a look at it. This is a service that Apple provides as part of the iPod warranty, and in the very least they can help to determine whether or not the iPod itself is the problem. Diagnosing problems with your computer (unless it’s a Mac) will be beyond their scope, but even eliminating the iPod as a cause can help you focus on the real problem. Further, if the iPod is defective in some way, they can generally replace it for you on the spot.

Our article, Contacting Apple and Others For iPod, iTunes & Accessory Fixes provides some guidelines on how to troubleshoot your iPod, document your situation, and then contact Apple (or a third-party accessory manufacturer) to get assistance with your problem.

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Comments

1

i believe the cross fade function to be one of, if not the best feature of itunes.  i now have my first ipod, and though the initial sync took all my songs, playlists, & (presumably) settings there is no cross fade during playback from my ipod.
am i missing something?  is cross fade playback possible with the ipod?  if so, how do i achieve it?

Posted by gmc3000 on December 28, 2007 at 10:25 AM (PDT)

2

wifi problem

i connected to my home wifi,put in the password and its says i jioned.
the logo is in the top left hand cornor and the signal is full.

but when i try to go to a website it says Safari can’t open the page because it cant find the server.
anyone know what to do?

Posted by stampi339 on January 4, 2008 at 5:30 AM (PDT)

3

im having trouble with my ipod, itunes will not work on my computer so im trying to download from windows media player and it is not allowing this to happen-as the usb port is not even coming up on screen for ‘save as’.
so how do i download without using itunes??
j

Posted by jamesbasset on January 10, 2008 at 7:27 AM (PDT)

4

Why Apple ditch iPod camera connector?

iPod Camera Connector is not compatible anymore.
Issues were found as camera connector was not compatible with some camera models. (with the connection type/cable or something like that)
On the first impression, Apple ditched the camera connector compatibility for new models of iPod because of the above issue. (iPod Classic, Touch, Nano)

Speed can be slow, connectivity can be inconvenient and battery can be non-lasting.
We’ve the same things happened in other products but overtime technology improved and overcame all the above. For the sake of technology advancement, the

issue of iPod camera connector should be fixed as bugs. More models should be included to support for the iPod to be compatible with new/other camera models.
Just like how Windows/Mac operating systems support printers, scanners, monitors and stuffs.

The real reason Apple ditched the camera connector compatibility with new models of cameras is because it’s not making money from photo-related stuff.

Apple is making money from video business. We can clearly see how they keep on building new programs for video streaming, downloads, playback, etc.

Posted by Mac Lim on January 16, 2008 at 4:28 PM (PDT)

5

Jesse,
I have an IPOD shuffle 2nd gen, and I want to know if it can be plugged directly to my yamaha computer speakers (35watt); is it safe/will it work?

Currently, I use ihome2go portable speakers,
but the quality leaves much to be desired. I can connect the Yamaha speakers to the ihome-speakers from the phone jack to improve the sound quality, but I would like to eliminate the ihome spekers altogether if that is possible.

Thanks
Lynda

PS this is a great site.

Posted by lkwebs on January 29, 2008 at 10:08 AM (PDT)

6

I have had a zune for two years it recently crashed and now i need something new with lots of memory for music and movies, and that will work with a hp computer. i am hesitant about buying an ipod because i heard people are having problems loading music onto the ipod. when they load new songs everything already on the ipod gets erased, and how easy is it to load song that are already on the computer. Any advice?

Posted by Kayla on August 10, 2008 at 11:01 AM (PDT)

7

I have a 30G IPOD and it would not power up once before and my son told me to hold I think 2 buttons down at the same time and it came on. Do you have any info. on this?

Posted by william hinson on October 23, 2008 at 2:39 AM (PDT)

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