Calendar entries disappear after enabling iCloud
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: Help! I told my boss to turn on her iCloud backup since she never syncs her iPhone 4 to her computer. Well, she turned it on and now all her calendar events are gone on her iPhone. I’ve been working on it for a couple of hours now and I can’t figure out where they have gone. I have already changed the syncing of events to all events and they didn’t come back. When I look at my own iPhone, in my calendars, I have a calendar labeled “My iPhone Calendar”. On her phone, there are only iCloud calendars. Is there a setting somewhere to turn on her iPhone calendar? Of course she had everything on her calendar and did not back up regularly to her computer so I can’t retrieve it that way.
A: Ordinarily, when enabling iCloud Calendar any existing Calendar entries should be automatically uploaded to the iCloud Calendar, and the local “on your iPhone” calendar is essentially disabled. If the iCloud Calendar is empty, this normally just happens transparently, with local calendars being moved to iCloud.
If the iCloud Calendar and local calendars both contain appointments, you will receive a prompt when enabling iCloud Calendar noting that the two will be merged, with your local Calendars essentially becoming part of the iCloud Calendars.
In either case, you should see the old local calendars appear in the iCloud Calendar section. You’ll want to double-check to ensure that all of the iCloud calendars are in fact enabled in the Calendars app. A quick way to do this is to tap the “Hide All Calendars” button at the top of the calendar listing, changing it to “Show All Calendars” which you can tap again to ensure that all calendars are selected and being displayed.
Even if all of the calendars are being displayed, toggling them off and back on can sometimes refresh the view. You can also try rebooting her iPhone to see if that makes a difference.
It may also be worth logging into her account at iCloud.com and seeing if any calendar entries are showing up there. This will help you determine if they have at least been uploaded to iCloud and perhaps it’s merely her iPhone that’s not displaying them.
If for some reason the local calendars weren’t properly transferred to or merged with iCloud, you can also try simply toggling the iCloud Calendars option back OFF under Settings, iCloud.
You’ll see a prompt about deleting the iCloud Calendars; go ahead and choose this option since the alternative is to copy the (blank) iCloud Calendars back over the local copy, which you don’t want to risk doing. The “Delete” option does not remove any data from iCloud—only the local device section.
Once you’ve toggled off iCloud Calendars, the Calendars app should again show the “On my iPhone” calendars, which hopefully will still contain the original calendar data from before iCloud was switched on.
Unfortunately, if you still aren’t seeing any calendar data even after following the above steps, you may be out of luck if your boss only stored her calendar on her iOS device and hasn’t synced or backed it up anywhere else. If you have made a successful iCloud backup already, you could try restoring the iCloud backup as a last-ditch effort, since the calendars might have been backed up during the initial backup prior to whatever process wiped them out, but that’s actually a long shot and may not be worth the time as you basically have to restore the iPhone to factory settings and restore the backup as part of the initial iOS setup process.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple’s exclusive audiobook deal with Audible ends in Europe following EU antitrust scrutiny
- Nintendo officially announces Fire Emblem Heroes for iOS, coming Feb. 2
- Rumor: Apple working on second-generation Apple Pencil
- GarageBand 2.2 adds Logic Pro X integration, Alchemy synth, Multi-Take Recording
- FTC files complaint against Qualcomm citing royalty deal with Apple
- India mulling manufacturing regulation changes which could woo Apple
- Apple Music creative team discusses the service’s exclusives, future
- Apple raising UK App Store prices by more than 25 percent
- Iovine fuels speculation about Apple’s interest in scripted TV shows
- Report: ‘iPhone 8’ to include upgraded water resistance
- Revogi Smart Lightbulb, Smart Lightstrip, Smart Candle + Smart Meter Plug
- Audeze iSine10 In-Ear Headphones
- MOCACARE MOCACuff Connected Blood Pressure Monitor
- Apple AirPods
- Elgato Eve Motion
- Olloclip Core Lens Set for iPhone 7/7 Plus
- Logitech Pop Home Switch Starter Pack
- Elgato Eve Light Switch
- iHome iPLWBT5 Docking Clock Radio for iPhone and Apple Watch
- Brydge 12.9 iPad Pro Keyboard
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10