Removing a duplicate iPhone from iTunes
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I recently upgraded to an iPhone 5, but gave it the same name as my old iPhone. Now I want to remove the old iPhone from my iTunes account but can’t find out which is the new phone and which is the old one as they both show with the same name and date in the device management page. How can I find out which is which?
A: The first thing to keep in mind is that it’s really not as necessary to remove an old iPhone or other device from your iTunes account as you might think. About the only reason you would need to concern yourself with doing this is if you’re already at your ten-device limit and need the additional space for another device. See Removing unwanted iOS devices from iTunes for more information on this.
Even if you choose to sell your old iPhone, its presence in your iTunes account settings has no connection to what can be accessed from that device—assuming of course that you’ve erased it completely and returned it to factory settings.
However, if you still want to remove it from your device management just for the sake of keeping the list clean, you can simply rename the old device to help you distinguish between them. This can be done directly on the iPhone by going into the Settings app and selecting General, About and tapping on the name of the device.
You can also do this in iTunes by bringing up the Summary screen for your device and simply clicking on the device name.
In some cases, you may need to sign out of your iTunes Store account on the device and sign back in before the name will update in the Device Management page. You can do this under iTunes & App Stores in your Settings app.
Once the device name is updated, you can simply remove that one from the Device Management page as you normally would. Note that we’ve found in some cases the rename will never appear on the Device Management page. In this situation, the only remaining options are to either leave it there or remove both devices from the list; removing your active iPhone 5 won’t actually affect anything as the actual association is still stored on the device—it will simply reappear the next time you use an iTunes in the Cloud feature.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple partners with SAP for mobile enterprise solutions
- Apple adds Accessibility section to its online store
- LAPD hacked into iPhone 5s for murder investigation
- More details emerge on Apple Music overhaul
- iPhone tops Time’s list of most influential gadgets
- Kohl’s integrates rewards system with Apple Pay
- Apple hires ex-Nest exec to aid in health initiatives
- Apple loses exclusive ‘iPhone’ trademark in China
- Apple to reveal ‘sweeping changes’ to Apple Music interface at WWDC
- Apple releases fourth developer betas for iOS 9.3.2, tvOS 9.2.1
- August Doorbell Cam
- August Smart Lock HomeKit enabled + Smart Keypad
- ecobee3 HomeKit-enabled smart Wi-Fi thermostat
- Zagg Now Cam
- Yantouch EyE Portable Wireless Speaker
- Netatmo Wind Gauge
- Incipio Stashback for iPhone 6/6s
- Schlage Sense Smart Deadbolt with HomeKit support
- ClamCase ClamCase Pro for iPad mini 4
- Brydge BrydgeMini II Keyboard for iPad mini 4
- Filling the Gap: A look at third-party HomeKit apps
- Instant Expert: Secrets & Features of tvOS 9.2
- Instant Expert: Secrets & Features of iOS 9.3
- Opinion: Why Apple needs a dedicated HomeKit app
- Inside the betas: What’s new in iOS 9.3 and tvOS 9.2 (Updated)
- Life with HomeKit: Our experiences with Apple’s home automation system
- Under the Radar: 10 ‘hidden’ details about the new Apple TV
- Instant Expert: Secrets & Features of iOS 9.0
- Under the Radar: A closer look at smaller iPhone 6s and iPhone 6s Plus changes
- A First Look at iOS 9’s Transit in Apple Maps (Updated for watchOS 2)