Removed iPhone still syncing with iTunes in the Cloud
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I used my iTunes account on my ex’s iPhone. When we broke up I deleted his iPhone from my iTunes devices. However, as I’ve just brought myself an iPhone, I found out that my apps, music, etc, are still syncing with his iPhone. How do I stop this?
A: Unfortunately, removing an iOS device from your Devices list in iTunes doesn’t actually disassociate the device with your iTunes in the Cloud account as far as the device itself is concerned. More specifically, the device still has your Apple ID and password stored so it can still log into your iTunes Store account and assumes that it’s still allowed to do so. In fact, the device will eventually reappear in your devices list the next time a new iTunes music or app purchase is automatically downloaded by it, or the next time it syncs with iTunes Match.
The best way to permanently disassociate the device from your iTunes Store account is simply to change the password for your Apple ID. Once you’ve done this, any devices associated with your iTunes Store account will prompt the user to sign in again the next time they want to access your account.
Changing your password is probably a good idea anyway for security reasons, but keep in mind that this password may also be used for services like iMessage, FaceTime, iCloud, and Game Center. This means that you may end up needing to re-enter it in several places once you’ve changed it. Your iPhone and the iTunes and iCloud apps on your Mac or Windows PC should automatically prompt you for the new password as required.
If you don’t want to change your password for some reason, your only other option is to talk to your ex and ask him to log out of your account on his device. This can be done from the iTunes & App Stores section under Settings.
Simply tap on the Apple ID shown at the top of this screen and choose “Sign Out” from the pop-up menu that appears.
Once you’ve done either or both of these things, you should go back into your Devices listing in your iTunes Store Account Settings and remove the iPhone from here again, as it will probably have reappeared. This last step is not strictly necessary, since the iPhone has been signed out of your account, but it will keep the list clean and avoid using up one of your ten authorized devices.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple announces iOS business development partnership with Deloitte
- Apple logs iMessage contact info, could be compelled to offer info to police
- Apple reportedly calls in hackers for meeting on bug bounty program
- Apple creating new London headquarters
- Honeywell debuts Lyric T5 HomeKit-enabled smart thermostat
- Executives talk Apple Music successes and failures
- Apple Q4 earnings call set for October 27
- Sonos speakers available on Apple’s online store today, in Apple Stores next month
- Apple lacks lobbying power in fight with EU
- Apple to offer ‘Spoken Editions’ of written content from top publishers
- 808 Audio XS Sport Rugged Wireless Speaker
- Mass Fidelity Core Bluetooth Speaker
- Thought Out Simplex Tablet iPad Stand
- SmartX Galaxy ZEGA Starter Kit
- Apple iPhone 7 Plus Leather Case
- Apple Watch Series 2
- iPhone 7 and iPhone 7 Plus
- Twelve South HiRise 2 for iPhone + iPad
- Nomad Pod Pro for iPhone and Apple Watch
- Sevenhugs hugOne Sleep Monitoring System
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps