Re-enabling Find My iPhone after Factory Reset
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I used to be able to check up on my young son every so often using Find my iPhone. Since he had it factory reset for whatever reason, I cannot see him any longer. Is there a way to reconnect to his phone? Also if he gets a new iPhone will find my phone work once again? Thank you.
A: Find My iPhone is a feature that actually has to be manually enabled on an iPhone as part of a user’s iCloud account. Following a factory reset, the iPhone is returned back to a stock configuration, and if the user has not logged into iCloud, or has not enabled Find My iPhone as part of that procedure, you won’t be able to locate the iPhone. Further, Find My iPhone also requires that Location Services be enabled on the iPhone, so disabling this feature will also disable the Find My iPhone feature.
The iOS Setup Assistant will take you through this a configuration procedure the first time you use a new iPhone, which also happens after a factory reset, since this effectively returns the iPhone to its out-of-the-box configuration. Note that not some of these steps may be skipped if the user is restoring from an iTunes or iCloud backup or if they skip signing in with an Apple ID entirely.
After the device has been setup, you can check that status of the Find My iPhone setting and enable it if necessary simply by going into the iOS Settings app and looking in the iCloud section.
You can also check the status of Location Services in the Privacy section of the iOS Settings app. If Location Services is disabled, the Find My iPhone will not work, although it will still appear to be enabled under the iCloud settings.
Note that the user also needs to be logged into the same iCloud account that you are using the locate the device, so if your son’s device has been signed into a different iCloud account, you will either need to switch accounts on the device itself or log into the appropriate account when trying to locate the device from the iCloud web site or Find My iPhone app. Note that the account used for your son’s Find My iPhone feature does not need to be the same as your own iCloud account, although it certainly can be if you want to set it up this way.
Also keep in mind that if you are using multiple iCloud accounts on the same iOS device, Find My iPhone can only be enabled for one of those accounts, although it doesn’t need to be the primary one. Turning on Find My iPhone on one account will automatically disable it on any others where it is enabled. You can view and configure secondary iCloud accounts from the Mail, Calendars, Contacts section in the iOS Settings app.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Analyst claims wireless charging will be included in ‘iPhone 8,’ but rules out Energous as provider
- Apple claims EU made ‘fundamental errors’ in calculating $14B Irish tax ruling
- Analyst: ‘iPhone 8’ to feature ‘revolutionary’ front-facing camera with 3D sensors
- Apple releases third betas for iOS 10.3, tvOS 10.2, and watchOS 3.2 to developers
- Happy Presidents’ Day from iLounge
- Apple plans to begin iPhone manufacturing in India starting with the iPhone SE
- Rumor: iPhone 8 to eliminate Touch ID in favor of Facial Recognition
- Report: Apple working on 4K for next-generation Apple TV
- Apple announces WWDC 2017
- Apple patent points to possible new Smart Keyboard with dedicated ‘Share’ and ‘Emoji’ keys
- 1More Triple Driver In-Ear Headphones
- Revogi Smart Lightbulb, Smart Lightstrip, Smart Candle + Smart Meter Plug
- Audeze iSine10 In-Ear Headphones
- MOCACARE MOCACuff Connected Blood Pressure Monitor
- Apple AirPods
- Elgato Eve Motion
- Olloclip Core Lens Set for iPhone 7/7 Plus
- Logitech Pop Home Switch Starter Pack
- Elgato Eve Light Switch
- iHome iPLWBT5 Docking Clock Radio for iPhone and Apple Watch
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10