5G iPod loading hangs indefinitely

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5G iPod loading hangs indefinitely

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Q: I’m trying to get my new 5G iPod loaded. Most of the songs download to the iPod OK, but some randomly “stick” when trying to put them on iPod from library. iTunes ends up hanging, and has to be restarted.

I’ve tried removing the errant songs, but then some others stick down the line that have previously been taken in by the iPod.

- Anonymous

A: One of our editors’ initial fifth-generation iPod exhibited exactly the same symptoms. The transfer would begin normally, but pause indefinitely (crashing iTunes) on nearly any (random) song in a many-gigabyte synchronization. After extensive testing (including simple non-iTunes data transfers using the iPod’s hard drive functionality), we eventually concluded it was a hardware issue.

Our local Apple Store gladly replaced the iPod, and our replacement has worked flawlessly since.

That said, we urge you not to jump to this final conclusion without trying some troubleshooting steps first:

1) If you can, try it on a different computer, with a different music library.
2) Try restoring the iPod’s software using the latest iPod Software Updater.
3) Try reinstalling iTunes.
4) Try loading a large amount of non-music data onto the iPod’s hard drive to see if the problem lies with iTunes or the iPod’s drive.

If none of these help to resolve your issue, you’re almost sure to have a hardware problem… contact Apple.

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Comments

1

Can someone help my active the “Enable Disk Drive”. I have the turorial from Podutil but neither the Ipod in the bottom corner nor the Preferences exist as it shows in the tutorial. My preferences has Ipod but when you open it tells you “no Ipod connected”. I use PC software, can someone direct me to more details on how to activate this feature.

Thanks
David

Posted by dastal on January 12, 2006 at 3:44 PM (PST)

2

I recently got a new laptop. I’ve mapped it via a network drive to the folder on my desktop with my iTunes library and can see the library and play-list on the laptop. The problem is iTunes only plays the first song in the selected play-list and then stops. How can I get iTunes to play the complete play-list? Both computers are running Windows XP, the desktop has iTunes 5.0 and the desktop has version 6.01.

Posted by Graybeard in Castle Rock, Colorado on January 16, 2006 at 5:40 AM (PST)

3

Just saw an error in my post above and can see no way to edit it. I said “Both computers are running Windows XP, the desktop has iTunes 5.0 and the desktop has version 6.01.” I meant to say that the desktop has iTunes 5.0 and the laptop has 6.01. Sorry if I confused anyone.

Posted by Graybeard in Castle Rock, Colorado on January 16, 2006 at 6:06 AM (PST)

4

how to rip a dvd movie into QuickTime pro to play on my ipod

Posted by DTague127 on January 16, 2006 at 6:38 PM (PST)

5

I have a 4g ipod photo and just bought a griffin ITalk so I can record my childs first words.

These voice memos show up beautifully in my itunes window but when I try to copy them to my library or burn a cd Ic an’t find them.

Are they is the same format? How do I get them into my system and then burn them… I copied them to my library and created a folder/playlist for them but couldn’t burn a cd I even tried looking into my itunes music folder to find them but the playlist folder I amde is empty… they do show up in my playlist through itunes though… what do I do?

Posted by boxercox on January 28, 2006 at 10:29 PM (PST)

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