iLounge iPad 2 Buyers' Guide

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Ask iLounge 1-22-10

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By Jesse Hollington

Applications Editor, iLounge
Published: Friday, January 22, 2010
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

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And now, for this week's Ask iLounge column:

Q:

Hi. We just restored my grandson’s iPod touch and now all his purchased games and applications are gone. How do I get them back at no cost?

- Brandon

A:

If your grandson’s iPod touch has been synchronized with iTunes since those applications were purchased, they should normally have been transferred back to iTunes automatically. Note, however, that this only occurs if the computer that you are synchronizing with is also authorized for the iTunes Store account that was used to purchase those particular applications.

You can check to see if the applications are in your iTunes library simply by looking at the “Applications” section in the iTunes Source list on the left-hand side. If so, you should be able to transfer these back to the iPod touch simply by selecting them from the “Applications” tab in the iPod touch synchronization settings.

If for whatever reason these applications cannot be found in your iTunes library, you will need to download them again from the iTunes Store. The good news here, however, is that Apple allows you to re-download any applications that you have previously purchased at no additional cost. Simply attempt to purchase the application as you normally would, either through iTunes or on the iPod touch directly, and you should be notified that you have already purchased this application and be offered the opportunity to download it again for free.

In the future, simply ensuring that the iTunes library on your computer is authorized for the same iTunes Store account as the iPod touch will allow you to have your purchased applications backed up to your iTunes library when you sync the iPod touch. You can manually authorize iTunes for your iTunes Store account simply by choosing Authorized Computer from the Store menu in iTunes and entering your iTunes Store user ID and password. Note that you can authorize your computer for more than one iTunes Store account as well.

Q:

I am looking for software or a solution that can join multiple tracks of audiobook files into one single file—I know there are programs to convert MP3 files into a single file, but I’m not sure if these will work for audiobooks?

- Anonymous

A:

If your audiobook tracks are in MP3 format then any software that can be used to join MP3 files can be used. For all intents and purposes, an MP3 file is an MP3 file regardless of whether it contains audiobook data or music—only the tags within the iTunes database itself differentiate these files in terms of where they appear in iTunes.

If you’re joining longer audiobooks together, however, you may want to take advantage of the chapter markers feature in iTunes and on the iPod and iPhone to make it easier to navigate within your audiobook. There are a couple of audiobook-specific applications that can do this for you. MarkAble and Chapter Master from iPodSoft (http://www.ipodsoft.com) are a pair of applications for Windows that provide the ability to join audiobooks and add chapter markers to them, respectively. Mac users can use Audiobook Builder by Splasm Software (http://www.splasm.com), which handles both tasks in a single application, in addition to providing several other features.

Note that if you’re importing audiobooks from CD, you can also simply have iTunes merge the audiobook tracks during import without the need for any additional software, although the utilities above will still be necessary for adding chapter markers if you need this capability. Our Complete Guide to Audiobooks, Podcasts and iTunes U provides more details on how to handle this.

Q:

I’ve read and employed your tips from “Transferring Your iTunes Library.” Works great. Thanks. I recently added a bunch of copies of CDs, consolidated, and they transferred to the external drive, but the files appeared to be still resident on my hard drive. I’d like to get rid those new GBs to free up the limited space on my MacBook Air hard drive (80GB). How do I do that?

- Pete

A:

The problem here is that the “Consolidate” function actually merely copies tracks to your new location—it never moves anything. This is essentially a case of iTunes erring on the side of caution; if things go wrong then all of your original audio files are still in their original locations.

The solution is fairly simple, however: As long as you have your iTunes Media folder path set to the external hard drive, the Consolidate operation should copy everything to that new location. This means that any files that are left lying around on your internal hard drive have either already been copied or weren’t listed in your iTunes library in the first place. This basically means that after a consolidation any media files still in your “iTunes Media” folder on your internal hard drive can simply be deleted manually through the Finder.

For an extra level of confidence you can spot-check a few tracks simply by viewing their properties; select a track and choose File, Get Info and check the “Summary” tab to see where iTunes is storing that particular file.

The “Where” line at the bottom of the “Summary” tab will show the full path that iTunes is using for that particular track.

Q:

My laptop hard drive is nearly full. How can I add more songs to my iTunes library when my laptop hard drive is full? I have consolidated my iTunes library and backed it up to an external hard drive. Do I now have to delete my iTunes library content to create more space on my PC hard drive to allow me to add new songs? Do I then have to start a new library from scratch? When I sync my iPod will I have to manually sync it to store the new songs and new library, to keep those songs already on my iPod?

- Peter

A:

The best solution in this case is to actually move your iTunes library to the external hard drive and start using it from that location. Basically, this just involves setting the iTunes Media folder path to the external hard drive and then using the “Consolidate” option to copy your iTunes media files over to the external hard drive. Your iTunes library database will remain on your laptop hard drive, but the media files will now be referenced from the external hard drive. Likewise, any new media files you import will be stored in that location on the external hard drive as well. As explained in the previous answer, the “Consolidate” option will only copy your media files to the external hard drive, so you will need to clean them up by deleting them from your laptop hard drive manually once you’re confident that everything has been updated properly on the external hard drive.

Note that the downside to this approach is that you won’t be able to access your media unless the external hard drive is connected, since all of your media files will be stored on the external hard drive. You can, however, keep a subset of your library on your internal hard drive for accessing when you’re away from your desk with your laptop. To do this, simply leave those files in your iTunes Media folder on your laptop; when the external hard drive is not connected, iTunes automatically falls back to looking for your media files in its default location, and will therefore be able to find and use any files it finds on your laptop hard drive as long as they’re in their proper locations in your iTunes Media folder.

Alternatively, you could set up a secondary iTunes library on your laptop for the content that you want to carry around with you, but this would be much more complicated to manage, as your playlists, ratings and playcounts will be handled separately and you will not be able to automatically sync your iPod to this secondary library.

You can find much more detail in our article on Transferring your iTunes Library, which covers the process step by step and discusses methods for using an external hard drive with a laptop computer.

Q:

Hello! I just finished your article on Transferring your iTunes library. It’s well done and you seem to have a great deal of knowledge on the subject of iTunes. With this, I was hoping you could help me with my problem. My computer crashed, but a friend was able to transfer the contents (my iTunes library and all) from my old hard drive to an external hard drive. Now I have a laptop that doesn’t have the room for all of the music, but I still want to have access to iTunes for my iPhone and iPod. How do I install iTunes on my external hard drive without wiping all my music and/or playlist that exist there? How do I run iTunes from my external hard drive, or can it even be done? I have 200+ GB that is on my external hard drive and don’t want to lose any of it, not to mention losing all those personal playlists! Any help you have with this problem would be greatly appreciated! Thank you for your time and have a great day!

- Pius

A:

There are actually three separate pieces that you need to be aware of when talking about setting up or transferring an iTunes library.

The iTunes application is always installed on your local hard drive. This includes the executable for the iTunes program itself, as well as any support files and iTunes preference files.

The iTunes database is normally stored on your local hard drive, but you can tell iTunes at startup to create or use an iTunes database from another location.

iTunes’ media content is also stored by default on your local hard drive in a new iTunes library, but media files can also be references from other locations on your local hard drive or external hard drives, and you can choose a different location for the iTunes Media folder in iTunes’ Advanced Preferences.

In your case, you would install iTunes on your computer as you normally would—it’s going to get installed on your local hard drive no matter what, and the external hard drive’s iTunes library is irrelevant to this process. By default, the first time you start iTunes, it will create a new library database on your local hard drive, and set the iTunes Media folder path to a default location on your local hard drive as well. This will not affect anything stored on your external hard drive as iTunes doesn’t know anything about this.

In this particular case, the normal way of handling this would be to copy all of the recovered iTunes folders—database and media—from the external hard drive back to your local hard drive. Unfortunately, since you don’t have room on your internal hard drive, you’ll instead have to tell iTunes to use the database directly from the new location. To do this, you would simply hold down the SHIFT key (Windows) or OPT key (Mac) when starting iTunes and choose your iTunes folder on the external hard drive. This will open your iTunes library database from that location, and you should see all of your music and playlists displayed there.

Likewise, switching to the new iTunes database location should also automatically switch iTunes to using the “iTunes Media” folder in that location. You can confirm this by going into your iTunes Preferences and checking the Media Folder location on the Advanced tab.

The only real issue is whether iTunes will be able to actually find your media content. The problem is that iTunes stores the full path to your media files in its library database, so it will still be looking for your media files on your internal hard drive—in the location that they were stored on your original computer. The good news is that when iTunes can’t find a media file in its specific location, it falls back to searching in the default location where that file would be under the “iTunes Media” folder. If your media content had previously been properly organized by iTunes into its default folder structure then iTunes should be able to automatically locate all of your media files in the new iTunes Media folder on your external hard drive, and you should be fine.

On the other hand, if you had used a custom organization for your media files instead of letting iTunes organize them for you, then you will need to put them back into their original locations on your internal hard drive and use the “Consolidate” option to move them to the external hard drive properly. Since you don’t have enough space on your internal hard drive for your entire iTunes Media collection, you would need to do this in stages: Move as many files back to your internal hard drive as you can, consolidate them to the new iTunes Media folder on the external hard drive, delete them from your internal hard drive, and then repeat the process with the next group of files.

Q:

I use OS X version 10.4.11 on a G4 laptop (Power PC) Mac. If I move my iTunes library to an external hard drive, can I burn a music CD (using my Mac’s internal CD burner) of files which exist on the external drive? In other words, I need to burn CD’s from an iTunes library that exists on an external (USB interface) hard drive.  Can I do it?

- Jim

A:

The short answer is yes. iTunes doesn’t really care where your media files are stored; it treats every location equally in that regard.

The only possible problem is if you have a really slow external hard drive, such as an older drive with a USB 1.1 interface. In this case, it’s possible that the data transfer from the external hard drive may not be fast enough for the CD burning process, which might result in errors during the burn. Even in this situation, however, you could simply slow down your burning speed to allow the hard drive transfers to keep up just by selecting a lower “Preferred Speed” in the dialog box that appears when burning a CD.

This would be a pretty rare problem, however, as in most cases even older USB 1.1 hard drives should be able to keep up with normal CD burning speeds, particularly with modern CD-R drives.

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Ask iLounge Archives:

2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad

11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer

11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device

11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5

10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud

See the rest of the Archives...

« Editorial: Apple’s Tablet - Likely Transformative, Beyond The Sum Of Its Parts

iPhone Gems: Doodle Bomb, Isaac Newton’s Gravity + Tumbledrop »

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Comments

1

Hello. I have an old ipod 40gb plus 2 1GB shuffles, one for the gym and one for out and about, travelling on the bus etc. The problem is loading music onto the shuffles - often when I try to drag tunes from the library (ripped from normal CD’s I have bought) a message says the tune was not copied as it cannot be played on that ipod. Can you help?
thanks. Suzerne.

Posted by suzerne on January 26, 2010 at 2:27 PM (PDT)

2

if you have a two-year warranty and you break your ipod touch 2G for a certain reason, can you return it to a local apple store and recieve a free new one?

Posted by Alex on January 27, 2010 at 7:48 AM (PDT)

3

Will the IPad run 3rd party apps like Quickbooks?

Posted by Brian Hurst on January 30, 2010 at 8:50 PM (PDT)

4

hi my computer shut down while my ipod ws attached now all my music and videos have been tansferred to “other” on my ipod. is there anyway of getting them back or do i have to sart over again??

Posted by anamar on March 11, 2010 at 8:49 PM (PDT)

5

I have been attempting to download apps to my ipod touch second generation.  They show up in the iTunes Store, Applications, but when I synchronize, they do not appear on the ipod.  I have looked through some questions that are relevant, and I do not have (or cannot figure out how to do it) the capacity to change synchronize settings on either the computer or ipod.  I looked at the photo of your ipod that showed the applications tab.  I don’t know where to find it.  I have looked throughout both the computer iTunes Store and ipod.  Please help.

Posted by Kat Rohr on March 19, 2010 at 11:56 PM (PDT)

6

My brother will buy me ipad from America but I will use it out usa i will use in egypt and i have in egypt 3g i want know it is oky or not?

Posted by Ahmed on April 6, 2010 at 5:07 PM (PDT)

7

Hi There,

Is there a usb memory stick that I can save my music files my mac and is compatible with the ipad camera connecting usb port so i can plug it in to the ipad and transfer the files or play straight off the usb stick through the ipad??

can i have two documents open simaltaneously on the ‘Pages app’ on ipad and view them together or flick between them??

is there a way i can mirror my ipad screen on my wireless samsung plasma, so i can stream films, football through the ipad onto the tv??

I know there is a flash issue on the ipad but I heard there is an app from the appstore called ‘cloud browse’ which enables the flash sites on the net to work on ipad - is this true and how does it work ?? is it a seperate browser you surf through??

if you could help asap really appreciate it??
Thanks, Matt

Posted by matthew on October 29, 2010 at 6:30 AM (PDT)

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