iLounge iPad 2 Buyers' Guide

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Ask iLounge 10-11-07

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By Jesse Hollington

Applications Editor, iLounge
Published: Thursday, October 11, 2007
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

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And now, for this week's Ask iLounge column:

Q:

As a teacher that is administering a class set of iPods, do you know of a cable or adapter that will allow me to connect multiple iPods to a single computer at once, or a way to charge multiple iPods at once?  I am using iPod Nanos and 5th Gen iPods.

- Jeff

A:

Depending upon how many iPods you’re administering and how often you need to do so, there are a couple of possible solutions.

The first and most inexpensive solution is simply to use a USB hub. One computer running iTunes can easily sync content to multiple iPod devices, and these can all be connected at the same time and will appear in iTunes as separate iPod devices. Although synchronization of each device is managed individually, you can use synchronization of selected playlists or smart playlists to standardize the content across multiple iPods, or even simply stay with the default setting to sync ALL iTunes content. Likewise, as long as the USB hub is powered, it will also charge any and all iPods that are connected to it. Due to most USB hubs having limited ports, however, this may be cumbersome if you are managing more than about 8-12 iPods.

For a much more sophisticated solution, you might want to check out Apple’s iPod Learning Lab, which provides a cart that allows up to 40 iPod or iPod nano players to be charged at once, and sync 20 at a time to the same computer. At a retail price of $2,299 for just the cart, this is not an inexpensive solution, but definitely provides more sophisticated options for managing a large class set of iPods. The cart is available by itself, or a custom configuration including iPods and other accessories can be worked out on Apple’s education site at http://education.apple.com/custom_ipod_lab/, which provides an online tool that will even generate a PDF proposal that can be submitted for purchasing purposes.

Q:

I was hoping you could address a topic that I am very curious about in light of the latest news from Microsoft regarding new and prior generation of Zune players.

My understanding is that the new generation of Zune players has a new user interface and that Microsoft plans on releasing an update that will allow the first generation Zune players to upgrade to the latest user interface.

That said, why can’t Apple provide the means to allow prior iPod generations to be updated with the iPod interface that is now on the classic and new nanos?  I know it may not be possible on some of the older models, but I don’t see why for example the 5G Video iPod can not be upgraded to match the user interface of the current iPod classic.

- Dennis

A:

This is an issue that has been hotly debated in our iLounge Discussion Forums following the release of the new iPod models, and there are a number of theories as to why this is the case.

A common theory is that this is being done to sell more iPods, and certainly this is a consideration. The new interface is a selling feature of the new iPod models, and therefore restricting it to the newer models encourages people to either upgrade, or to purchase a new model instead of an older used/refurbished unit.

However, the actual reasons may be far more technical in nature. Despite looking very similar in exterior design, the new iPod models are based on a new hardware architecture internally. This renders the new firmware completely incompatible with the older iPod models, so it’s certainly not as simple as just making the new firmware available for the fifth-generation iPod models—it would have to be rewritten specifically for the fifth-generation iPod.

This is not unprecedented for Apple, either—the second-generation iPod nano, despite using a very similar interface to the first-generation model, was based on a completely different chipset, and therefore required a completely different firmware. In this case, the two firmware packages simply happened to look and work in mostly the same way, so the average end-user really didn’t notice any significant differences.

It is also important to understand that the iPod operating system, or “firmware” operates on the basis of a lot of low-level interaction with the underlying hardware. It has not been designed in the same way that an application on your PC or Mac would be designed, and therefore isn’t as simple as just recompiling it or installing a plug-in.

Further, the new iPod may have a processor that is more optimized for the new features such as Cover Flow and the split-screen artwork. Even if Apple were to design this feature into the fifth-generation iPod, it may not work at an acceptable level of performance.

Ultimately, this means that for Apple to provide the new interface on the older iPod models they would need to invest time and resources in re-architecting the new firmware so that it was compatible with the older models. This involves not only development time, but also thorough testing. Further, it creates potential support issues for Apple—if they provide a firmware update for an out-of-warranty iPod and something breaks in the process, who is responsible for fixing the issue?  Suddenly they will be required to handle an influx of support calls for iPods that were just fine before the update.

In the end, there are definite expenses on the part of Apple to do this, and it is therefore a business decision on the part of Apple as to whether they want to invest any time and money in providing new features on a model that has been discontinued. It is reasonable to assume that the business case for doing this would likely be relatively weak, particularly considering the technical hardware differences between the two models.

In the case of other devices such as the Zune, it is entirely possible that the internal hardware architecture is similar enough that a new firmware update requires less development and testing on the older models. Further, even if there are differences, other manufacturers may have different business reasons that justify the expense of providing new features to older models.

Q:

I have Windows ME. But iPod Nano setup requires Windows XP. Is there a solution other than installing Windows XP?

- Fennell

A:

As you don’t specifically mention which model of iPod nano you have, it is difficult to say for certain what your options are. The newest iPod models are only compatible with Windows XP, and at this point the third-party software options are extremely limited due to some changes to the design of the internal iPod database in the latest iPod models.

However, if you’re using an older iPod nano (first or second generation), you may have a few more options available. Although iTunes itself will not run on Windows ME, there are third-party software applications that will allow you to manage your iPod on older Windows versions. A number of options can be found in our Software Downloads section.

Note that many of these will not provide all of the functionality of iTunes itself, but should definitely allow for basic management of audio content. The most significant limitation to not using iTunes in this case is that you will not be able to apply firmware updates to your iPod, since these must be installed via iTunes.

Ideally, upgrading to Windows XP is the preferable solution for maximum compatibility. It should be noted that Microsoft officially discontinued ALL support for Windows ME as of July 11, 2006. This means that any issues, bugs, or security vulnerabilities in Windows ME are no longer being addressed by Microsoft in the form of patches or other technical support.

Q:

I have always wondered why iPod and iTunes sort artist names alphabetically by first name rather than last name. “John Coltrane” is in the Js, not the Cs. Yet, in any (brick & mortar) music store, CDs are sorted by last name. My CD collection is sorted by last name. So I am wondering why Apple set up iPod and iTunes this way. And more practically, is there anything I can do to have sort-by-last-name as the default, other than manually change all the tags from “John Coltrane” to “Coltrane, John”?

- Ron

A:

iTunes has traditionally taken a relatively simplistic approach to sorting, and tries to avoid making assumptions about how things should be sorted. For example, while it’s logical to assume that “John Coltrane” could be sorted as “Coltrane, John” it would not be reasonable to most people for a group such as “The Barenaked Ladies” to be sorted as “Ladies, Barenaked.”  iTunes would of course have no way of knowing the difference, and most people would probably find the latter method to be more confusing than the former.

Fortunately, as of iTunes 7.1, you can now override these sort orders yourself without having to change your actual artist names. This is handled through the “Sorting” tab which appears when viewing a track’s properties by selecting File, Get Info:

Within the sorting tab, you can override the sort order for any of the key sorting fields. To do this, simply enter the text based on how you would prefer that the track be sorted, as shown in the example above (ie, “Coltrane, John”). iTunes will sort that particular track according to how the text is entered in these sort fields.

Unfortunately, the sorting tab is not available when editing multiple tracks, which can be a bit confusing when trying to apply sort preferences to all tracks on a single album, or by a single artist. Instead of editing these tracks individually, you setup your preferred sort order on a given track as a sort of “template” and then apply that sort order to other tracks with the same tag information.

This is done by selecting the track that you’ve already modified the sort order for, and then right-clicking, and choosing “Apply Sort Field” and choosing which matching tracks to apply the sort order to:

For example, choosing “Same Artist” would apply the sort fields from the current track to all other tracks in your iTunes library that happen to have the same name in the “Artist” field. Note that this applies ALL of the sort fields that are set on the current track, so you will want to be cautious when selecting the scope of this option based on which sort fields you have filled in on your “template” track.

Q:

I have a third-generation iPod and I have a hookup on my car radio, a Clarion DXZ575USB that is supposed to allow me to control the iPod directly from the car radio. However, the iPod that I have is not working properly in this regard—it will let me turn on the iPod manually and play it through the radio, but the controls on the car radio itself do not actually work for the iPod. I was told it needed to be updated as it is a 2.3 firmware version and needs to be higher. How do i update it?  I have restored it and that did not help.

- Rodney

A:

Normally, the latest firmware is applied via iTunes 7, or by using a standalone iPod Updater application for older versions of iTunes. A “Restore” will normally apply the latest version of the iPod firmware.

In this case, however, v2.3 is the latest version of the firmware for the third-generation iPod. Clarion’s support site does not seem to provide any specifics on which iPod model is required for their system, although some other dealer sites list third-generation iPod compatibility. Based on the information that your iPod requires an update, it is possible that the advanced control features may not be compatible with third-genreation iPod models.

If you know anybody who has a fourth-generation or later iPod model, it might be worth trying a later model to see if this makes a difference. If a fourth or fifth-generation iPod does not work, then it is possible that the source unit itself or the iPod interface may be the issue, since these features should definitely be supported on later-model iPods.

Q:

I just bought an iPod nano and accidently bumped the wrong language everything is in Russian how do I get it back to English

- Blake

A:

Regardless of the language, the positions of the menu items themselves do not actually change. In a default menu configuration, the “Settings” menu should be second from the bottom on the main iPod menu (which you can always return to by holding down the menu button for a few seconds), and the “Language” menu should be the third option from the bottom in the “Settings” menu. Selecting these options will once again present you with a list of languages to choose from, and you should then be able to select the appropriate language.

The new iPod nano (video) makes this a bit easier as well, since the right-hand pane will provide some visual cues to which option is currently highlighted.

Alternatively, once in the “Settings” menu, you should also notice that the “Reset All Settings” option remains shown in English. Selecting this option will reset all of your iPod configuration settings back to the defaults (no content will be erased), and present you with the language menu again.

If all else fails, you can also connect your iPod to iTunes and perform a “Restore” operation by clicking the appropriate button in iTunes. Note that this will erase everything on your iPod, returning it to a blank slate and an out-of-the-box configuration. Once the restore is complete, you will again be prompted to select your preferred language.

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Ask iLounge Archives:

2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad

11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer

11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device

11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5

10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud

See the rest of the Archives...

« Ask iLounge 10-18-07

Changes to iPod Games Versions 1.1.0 »

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Comments

1

I have a 8G Nano and all of a sudden, I can’t seem to drag music on to the nano. Diagnostics are good. Reinstalling ITunes did not work. Everything else is running just like always. A setting maybe?  Any ideas?

Posted by gpaaske on October 16, 2007 at 6:33 PM (PDT)

2

Is it possible to get the new ipod interface system with the scrolling via album cover etc on the older model ipods? I have a 30gb ipod video (5th generation I think) and I really want the cool new interface for it if it is available from apple. If anyone can help me out, it is much appreciated.

Posted by tboyhan1 on January 17, 2008 at 10:57 AM (PDT)

3

I changed (bought) a new computer, and I had to backed up my (rather big) music collection. It contains many foreign songs (Japanese) which my previous i-Tunes (and PC) could perfectly read.

Now I have “squares” in the songs titles because it seems my new iTunes (lates version as I type) or my new computer(?) does not recognize the foreign language….how can I fix this?

Thanks

Posted by Javier Ferro on June 14, 2008 at 8:15 AM (PDT)

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