Article
Ask iLounge 10-17-08
By Jesse David Hollington
Contributing Editor
Published: Friday, October 17, 2008
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q:
How do I backup my iPod? I’ve had it for 5 years now and am a bit worried that it may die on me. I’ve got over 5,000 tracks on it that I wouldn’t want to lose.
- Anonymous
A:The easiest way to ensure that you always have a backup of your iPod’s content is to simply not remove it from your computer in the first place. If you’re using automatic synchronization, then your iPod becomes a mirror of the iTunes library on your computer, so if your iPod is ever lost or damaged you can simply connect a new iPod and easily re-sync all of the content from your computer back onto your iPod.
However, if you’re using manual mode and do not want to keep your iPod’s content on your computer as well as on your iPod, then you will need to find another way of backing up your iPod content. Since the iPod appears to your computer as an external hard disk, you can connect your iPod and use any number of backup tools to simply copy the data from it as if it were any other hard disk, making sure to include hidden directories (since most of your music and the internal configuration files stored by the iPod are actually hidden from normal view).
If you simply take a complete file-level backup of your iPod (as you would for any other external hard drive), you can actually just restore this in its entirety to a new iPod of the same model. However, since your iPod is over 5 years old, this may not be entirely practical as you would likely purchase a more current iPod model if you needed to replace it.
Of course, this type of backup will still include all of your raw music files in a folder named \iPod_Control\Music. These won’t have recognizable names, but the tags contained inside them are still intact, so you could reimport these into iTunes and it should be able to sort them out for you, at which point you could then sync them back onto a new iPod.
Alternatively, you can look to any number of third-party tools that are designed to copy content from your iPod back to your computer. These are normally used in “disaster recovery” type of scenarios (ie, where you’ve lost your iTunes library and want to recover the music from your iPod back into it), but most of these will work just as easily to create regular backups of your iPod content should you want to continue storing your content only on your iPod. See our iPod 201 article, Copying Content from your iPod to your Computer for more information on the options available for this. This article also provides more information on how to copy content from your iPod back to your computer manually using Windows Explorer or Finder.
Unless disk space is a really serious issue, we strongly recommend simply keeping a complete copy of your iTunes library on your computer, as this is the most effective way of ensuring that you have it on-hand in the event that some disaster should befall your iPod. The utilities described in the article above can also assist you in rebuilding your iTunes library from your iPod if you want to return to using automatic synchronization, which is probably the simplest solution if you’re only transferring music onto your iPod from that single computer. However, even if you want to remain in “manual mode” so that you can load your iPod from more than a single computer, maintaining your “master” library in iTunes on your primary computer is still a very good idea, and generally much simpler than trying to deal with backing up your iPod manually on a regular basis.
My iPod nano has gotten infected by a virus. How do I clean it?
- Vinay
A:To be clear, a traditional click-wheel iPod model cannot really be “infected” by a virus, since a computer virus needs to be executed to cause problems or infect a device, and the iPod does not actually run software—it merely stores data.
Further, keep in mind that just because your iPod is not working properly or is demonstrating unusual behaviour does not indicate the presence of a virus. There are many other circumstances related to the iPod hardware itself, the iPod firmware version, or even software-related problems that can cause your iPod to misbehave. With some of the older iPod models, simply disconnecting your iPod before iTunes had finished syncing could easily cause software-related problems with your iPod.
That having been said, traditional iPod models such as the iPod nano appear to your computer as external storage devices, and therefore can certainly be corrupted by a virus that your computer has been infected with in the same way as any other external hard drive or flash memory device. In this case, a virus that is on your computer may damage or erase files on the iPod, resulting in content going missing or other odd behaviour. The virus may even make a copy of itself on your iPod, but the fact is that once it’s there it becomes an inert file that cannot do any further damage unless you try to open it again from your actual computer, as the iPod cannot run a virus application any more than it can run a word processing application.
The only possible way in which your computer could be automatically re-infected by connecting your iPod is if the virus has set itself up in such a way that it triggers Windows AutoPlay—a feature in Windows itself that looks for certain files on a CD/DVD discs and external storage devices and auto-executes those files when that disc/device is inserted into the computer. Under legitimate circumstances, this feature is normally used to automatically trigger a software installation, but can obviously just as easily trigger a virus. As long as you’ve cleaned your computer of infection, however, any recent up-to-date anti-virus application should be able to catch this as soon as you connect your iPod. Alternatively, simply disabling the AutoPlay feature in Windows is an even safer method of preventing this problem, since in this case Windows won’t automatically try to run any files on CD/DVD media or external USB devices. There are dozens of Windows system utilities that allow you to disable this feature, but Microsoft’s own TweakUI tool, found in Microsoft PowerToys for Windows XP is at least one good (and free) option for this.
As for cleaning up the iPod itself, regardless of whether there is actual viral code on your iPod or just corruption as the result of a virus on your computer the procedure is the same: Once you’re sure you’ve cleaned the virus from your computer and you have an up-to-date AV software running, then simply connect it to iTunes and perform a “Restore” operation on it by clicking the Restore button on the iPod “Summary” tab in iTunes. This will erase everything on your iPod (so make sure you have your music backed up somewhere else if it’s not already in your iTunes library), and return it back to its original factory settings, at which point you can just reload it from iTunes.
I just got a new iPod classic and I know with the older ones you could either use it with a Mac or a PC but not both. Is this still true, or can I use it with both?
- Bill
A:All of the traditional Click Wheel iPod models such as the iPod classic still present themselves to your computer as external storage devices. This is how iTunes actually manages the content on your iPod, and is the reason why the iPod models are formatted in an OS-specific manner. Windows-formatted iPods use the FAT32 file system, while Mac-formatted iPods use the HFS+ file system. Windows cannot read any HFS+ formatted disk without help, however Mac OS X can read and write to FAT32 drives.
The upshot of all of this is that if you first format your iPod using iTunes on a Windows PC, then you will be able to access it and load content onto it from both Windows and Mac OS X normally, with the only exception being that you will need to return to the Windows PC to update your iPod firmware when necessary, as iTunes on a Mac cannot do this to a Windows-formatted iPod.
On the other hand, if you’ve first formatted your iPod on a Mac, you will not be able to read it on Windows without either doing a full restore on your Windows PC (erasing everything on it and reformatting it for Windows), or purchasing a third-party software application such as MacDrive ($50, http://www.mediafour.com/products/macdrive, trial available) to allow Windows to read Mac-formatted disks.
It should also be mentioned that using a Windows-formatted iPod on a Mac is not a configuration which is supported or tested by Apple. It generally should work without any serious issues, however there have been some minor problems observed in the past with things like album artwork.
Note that the iPhone and iPod touch do not have these platform-specific issues. Although these devices run OS X under the hood (and therefore some variant of an HFS file system), they do not communicate with your computer using “Disk Mode” but rather use an entirely different synchronization protocol that is not OS dependant.
Is it possible to upload photos manually to my iPod 80 GB classic? I manage my music manually, but every time I sync it with my iTunes library all of my old photos are deleted.
- Santanu
A:Unfortunately, there is no “manual” sync option for photos. Your photo collection is always synced automatically based on the photos stored in the folder or photo album that you have configured to sync with your iPod via iTunes. In this case, whenever you sync your iPod with iTunes, the photos on the iPod are compared to the photos in your photos folder, and any photos that you have removed from your designed photo folder or album are removed from the iPod, in much the same way that iTunes handles music when in automatic sync mode.
Basically, iTunes expects you to leave your photos on your computer and leave iTunes itself pointing to a main photo library folder or photo library application (ie, iPhoto, Adobe Photoshop Elements, etc), and as long as photo sync is enabled, iTunes will check this folder each time you connect your iPod and match up the iPod’s content to the content of the photo folder or album.
If you simply want to load a static set of photos on your iPod and keep them there, however, you can turn off photo synchronization entirely in iTunes and leave the photos on the iPod itself. When you disable photo synchronization for your iPod, iTunes will ask you whether you want to leave the existing photos on your iPod or remove them:

Simply select the “Don’t Remove” option and iTunes will leave the existing photos on your iPod, but will no longer both to sync or check them against your photo folder on your computer. Note, however, that this is not a true manual mode, but really just leaving your photos behind after disabling sync. If you ever want to sync any additional photos onto your iPod, you will need to turn photo synchronization back on, and ensure that any existing photos are also in the proper location, otherwise they will be removed from your iPod once you turn photo sync back on.
One other option if you find that you regularly need to add and remove photos from your iPod is to check out the third-party application CopyTrans Photo (Windows only, $30, trial available). This tool will allow you to copy and manage the photos on your iPod without using iTunes at all. In this case you would simply disable photo sync entirely within iTunes, and use CopyTrans Photo instead.
More information on managing photos on your iPod can be found in our Complete Guide to Displaying Photos on iPod + iPhone.
How do you add shared music from another iTunes library to your iPod or iPhone?
- Kaitlyn
A:If you’re thinking of an iTunes library that is being shared by another computer running iTunes on the same network, then unfortunately there is no way to do this through iTunes itself. Music shared via iTunes can only be listened to—it cannot be copied or synced to an iPod unless it’s also in your local iTunes library.
If you have file-share access across the network to the iTunes folder on the other computer, you can import these tracks manually into your own library directly by connecting to that computer and copying the music across the network as you would for any other file. There is also a third-party application called ourTunes that can do this for you, however this is an app that functions on the basis of reverse-engineering (or “cracking”) Apple’s authentication/encryption used by shared libraries, and as a result is frequently broken by iTunes updates. Specifically, although an incomplete version is presently available for iTunes 7, there is no support for iTunes 8 at all.
Alternatively, if you have access to install software on the remote library computer, you can look to applications such as TuneRanger (Mac/Windows, $30, trial available) and http://www.sonzea.com/syncopation/”>Syncopation (Mac only, $25, trial available), which are third-party applications that can sync tracks between iTunes libraries. These applications can either sync entire libraries in one or two directions, or can be configured to sync only a subset of selected playlists. In this case, you would not be using “shared” libraries via iTunes, but instead would be copying or syncing content between your iTunes libraries automatically. Once the tracks are in your local iTunes library, you simply sync them to your iPod in the same way that you would any other track.
I’m having a problem with using a Monster AV cable to connect my iPod classic to show video on a TV. I found good info that tells me to go into Video Settings and turn on the TV output but I still get nothing on my TV. On the other hand, my son’s iPod classic works great. His software version is 1.3 while my software version is 1.1.2. Could this be the reason?
- Phil
A:The problem here is most likely that you are using an older iPod video cable designed for the fifth-generation iPod with your iPod classic.
When Apple released the 2007 iPod models, they snuck in a requirement that only authorized video cables could be used with these new models. This includes the iPhone, iPod classic, iPod nano (with video) and iPod touch, and any newer iPod models. Based on the firmware versions, it is likely that your son’s “iPod classic” is actually a fifth-generation iPod (with video), which did not include this video lockout restriction, since the latest firmware for the 2007 iPod classic is v1.1.2 (note that the 2008 120G GB iPod classic uses v2.0), while the current firmware for the 5G iPod is v1.3.
For more information, see our article Apple locks TV Out in new iPods, breaks video add-ons.
The end result of this is a much more limited set of video output options for these newer iPod models. Apple provides their own Composite AV Cable and Component AV Cables, but you may also be able to find slightly more inexpensive options available such as ezGear’s Video Cable or the Rocketfish AV Cable for Select Apple iPod Models (Model RF-IPODAV) which can usually be found at major retailers such as Best Buy. It should be noted, however, that these cables are usually only about $10-$15 less than Apple’s own cables which do include a power adapter. If you plan on watching feature-length movies from your iPod on your TV you will most likely want to plug you iPod in, so if you do not already have an iPod USB power adapter then the Apple cables may be worth the additional expense.
Ask iLounge Archives:
11-20-09: Sharing iTunes libraries between two user accounts, Enlarging text on iPhone 3GS, Transferring an iPod to a new user, iPhone shuffles when walking, New 8GB iPod touch models, Transferring purchases from a remote iTunes library
11-13-09: Syncing different contact info with two iPhones on the same computer, iPod shows no content, Syncing music and videos in playlists, Exclamation marks next to tracks in iTunes, Playing podcasts on 3G iPod shuffle.
11-6-09: Storing iPod software updates, Playing an iPod continuously, Transferring play counts to a new iTunes library, iPhone backups, Klipsch S4i earphones
10-30-09: Authorization problems with iPod touch, Changing Grid View background in iTunes, iTunes library and Music Folder are different sizes, Older iPods and firmware updates, Reconciling two different iTunes libraries, Syncing multiple devices to one iTunes library
10-23-09: Using a laptop with an iTunes library on an external hard drive, Transferring YouTube videos to iPod, iPod touch accessibility settings, Disabling Shake to Shuffle on iPod nano, Purchased songs fail to download from iTunes Store, Charging and powering off iPhone
Next: iPhone Gems: Maze, Hockey, Pinball, Golf + Rhythm, Revisited
Previous: iPhone Gems: Replicate Your Favorite Widgets, Part 2
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1
I have a full hd full of duplicate mp3 files. I have vista. What is a good program to help me get rid of 16 gb of duplicate files?
Posted by usdoll on October 20, 2008 at 11:09 AM (PDT)
2
Is there anyway to get photos directly on an ipod touch without a computer? Can I go directly from the camera or a memory card reader? Thanks for your help.
Jet Neo
Posted by Jet Neo on November 29, 2008 at 1:12 PM (PDT)
3
I recently bought an ipod nano 4g. I also bought Rocketfish component a/v cables (model RF-IPODAV) in order to ouput videos and the like to my TV. The authentication chip seems to work as the ipod starts playing the video on the TV as soon as the cable is hooked up. However, it is not clear. The audio comes out all right, but the video being sent to the TV looks very scrambled. The image is definitely being sent to the component cables, however, the image making its way to the TV is garbage. Could you let me know if this Rocketfish cable is compatible with the nano 4g? Or do I need to buy another set of cables.
If you can direct me to any literature or answer the question, I’d much appreciate it.
Thanks!
Posted by Allan Chau on December 27, 2008 at 4:05 PM (PDT)