Article
Ask iLounge 10-18-07
By Jesse David Hollington
Contributing Editor
Published: Thursday, October 18, 2007
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q:
Ever since I upgraded from iTunes 7.2 to 7.4.3.1, whenever I plug in my iPod, a Windows Explorer window pops up, treating the iPod as an external drive. However, I have “enable disk use” unchecked in iTunes. This never happened in earlier versions of iTunes. What gives? Is there anything I can do to prevent this minor annoyance?
- Ron
A:This is actually a function of the “Autoplay” feature in Windows XP. Essentially, Windows XP will scan any removable media device when you first connect it, and automatically offer you some options in relation to the content which it finds on that device:

If this is the first time that a particular removable disk has been connected, you should normally receive a list of options, as shown above. However, if you have previously selected an option, such as opening Windows Explorer to view the files on the device, Windows will remember that setting the next time you connect that device and simply perform that operation without prompting you again.
The issue here is that regardless of the actual “Enable Disk Use” setting, the iPod will always appear to the underlying operating system as an external disk drive. In fact, this is how iTunes itself communicates with the iPod—it simply writes the files to the disk drive and updates the database, using normal Windows file system calls.
Of course, when you connect your iPod, Windows also sees a removable disk drive having been connected, and wants to do something with this as well. The iTunesHelper service that runs in the background normally intercepts this call and prevents any Windows popups from appearing, but this does not always work consistently across all versions.
The simplest solution is to connect the iPod and enable disk use (so it remains connected after iTunes finishes syncing), and then access the iPod via Windows Explorer, right-click on the drive letter represented by the iPod, and choose Properties. The “Autoplay” tab will display the current preferences.

Simply select “Take no action” from the “Selection an action to perform” list, and click “OK” to save the setting. This should prevent any dialog box from opening in the future when the iPod is connected.
If this setting is not available, or still fails to resolve the problem, you may also want to download and run the Microsoft Autoplay Repair Wizard and run it to repair any corrupted Autoplay settings that may be present in your Windows registry.
My iTunes will no longer run. When I plug in my iPod, the message says iTunes cannot run because it has detected a problem with my audio configuration. If I reload iTunes, will that wipe out all of my libraries? Do you have a suggestion?
- Carol
A:Reinstalling iTunes is certainly an option, and may be the best first step to ensure that there is no some corruption in the application itself. The good news is that you can uninstall iTunes and reinstall it without risking your iTunes library, as these files are not removed during an uninstall operation, nor overwritten during a reinstall of iTunes.
Of course, if you want to be completely safe, you can visit your “My Music” folder in Windows and either backup or move the existing “iTunes” folder out of the way. To do this, just copy the entire content of the “iTunes” folder to another location (even another folder on the same hard drive) before uninstalling and reinstalling iTunes. This way, in the event that a problem does occur during the reinstallation of iTunes, you can simply copy this folder back to its original location and overwrite what is already there.

Alternatively, if disk space is tight, you can move the folder (and its contents) out of the way before uninstalling and reinstalling iTunes. In this case, iTunes will create a new “iTunes” folder in that location when you reinstall it, with a new, empty library. However, you can simply remove this new iTunes folder and move the original one back to the proper location (make sure that iTunes itself is not running before you do this, of course).
I want to add videos to my iPod, but when I try to sync them, a window pops up that says “an iPod can be synced with only one iTunes library at a time. Erasing an syncing replaces the contents of this iPod with the contents of this iTunes library.” So if I do this, will it replace everything on my iPod with the videos I’m trying to put on?
- Anna
A:In principle, the short answer is yes. Essentially, when using automatic synchronization, an iPod becomes a mirrored image of the iTunes library that it is being automatically synchronized with. This means that any content that is on your iPod that is not in the current iTunes library will be removed when using automatic synchronization.

Note that this message normally only appears when your iPod has previously been synchronized to another iTunes library. iTunes keeps track of which iPods have been synchronized with the current library, and prompts you with this warning in the event that your iPod is not on this list.
In reality, however, this message can also appear in situations where you may have started a new iTunes library, such as when you restore your music from backup and reimport it into your library. In this case, you technically are syncing your iPod with a new library, but since the library itself would already contain all of the same media that is also on your iPod (since you recovered it from backup), then the result of selecting “Erase and Sync” in this case will essentially be to remove all of the content from your iPod and then replace it with what is essentially going to be the same content.
However, this does not change the fact that selecting “Erase and Sync” will basically do exactly what the option suggests: Erase all media content from your iPod and replace it with the content of the current iTunes library, whatever that may be. If your iTunes library has the same content that is already on your iPod, then you will not actually lose anything, as this content will just be loaded back onto the iPod. However, if you have loaded content onto your iPod from a different computer and not transferred that content to your current iTunes library, then that content will be lost as part of the “Erase and Sync” process.
If you are in fact using your iPod on more than one computer, and simply want to add a few songs or videos from an alternate iTunes library, the simplest solution is to set your iPod to “Manual” mode, which will not automatically synchronize any music or video from your computer—instead you will simply drag it from your library to your iPod manually.
To enable this option, connect your iPod, ensuring that you hit “Cancel” when presented with the prompt above. Your iPod will not sync, but will remain connected and visible in iTunes so you can adjust the settings on it. You can then select your iPod in the source list in iTunes, and on the “Summary” tab you will find an option labeled “Manually manage my music and videos.” Place a checkbox beside this option, and hit the “Apply” button, and your iPod will switch to manual mode.

From this point on, no music or video content will be automatically synced to your iPod (with the exception of Podcasts, which are still synced automatically regardless of this setting). Instead, you will add music from your iTunes library (or any other library) simply by dragging it from the main library screen to the iPod in the source list on the left-hand pane of iTunes. Copying playlists to your iPod will also be done in much the same way: Drag the playlist from the lower part of the source pane and drop it onto the iPod itself, and the playlist entry and all tracks within will be copied to your iPod.
Likewise, to remove content from your iPod in manual mode, you will need to select the iPod itself and click on the small triangle that appears to the left of it to expand the list of categories and playlists that are on the iPod itself.

From there, simply select a specific category or playlist, highlight the track(s) you wish to remove, and delete them as you normally would from the iTunes library itself.
Note that there are a few disadvantages to manual mode: The most significant is that information such as rating, playcount, and last played time will not be transferred from the iPod back to your iTunes library. Further, you will want to be a bit cautious when dragging and dropping tracks onto your iPod, as duplicates may be created if those tracks are already on your iPod. Lastly, of course, since the synchronization is no longer automatic, any changes made in your iTunes library will not be reflected on the iPod itself—you will have to manually retransfer those changed tracks back to your iPod.
Also keep in mind that regardless of the “Manual” setting, certain other types of content, such as Podcasts, Photos, Games, Contacts and Calendars are always synced automatically when enabled in iTunes. As a result, you cannot add these types of content to your iPod from more than one iTunes library.
I have a third-generation iPod and have recently purchased a new 160 GB iPod classic. Can I charge the battery on the new classic using the third-generation charger and dock?
- Michael
A:The short answer is yes. All charging accessories for any Dock Connector based iPod are compatible with later generation iPod models. Although the new iPod models do not sync via FireWire (which was the method used by the third-generation iPod), charging via FireWire remains supported.
The only exception to this would have been charging a third-generation iPod with some of the newer accessories, which use USB-based charging. The third-generation iPod only charged using FireWire, and therefore does not support many of the newer charging accessories.
I have an iPod Touch and have found that when I shut it down while listening to music, the song doesn’t auto-resume when I turn it on again. My other iPods all feature auto-resume. Is this feature not a part of the Touch or is there a way to enable it?
- Joel
A:In reality, the situation here is that the iPod touch isn’t really designed to be turned completely OFF under normal usage conditions. Instead, the normal approach is to simply put the device into “sleep” mode with a single press of the button on the top. This is equivalent to the only real “off” mode that is available on the traditional iPod devices, and will preserve the “Now Playing” queue and the playback position.
However, with the iPod touch, if you press the sleep button while a track is currently playing, it will simply turn the display off and keep playing the current track. If you want to effectively put the device completely to sleep, then you have to stop playing the current track manually before putting the device into sleep mode.
Unlike the traditional iPods, however, the iPod touch also offers an additional mode that allows you to turn the power off completely. This is accomplished by holding down the sleep/wake button for a few seconds and then sliding the “Power Off” slider on the touch screen. This shuts the power down completely, which is roughly equivalent to turning off your desktop computer. There is no equivalent mode to this on the traditional iPod models. Returning from this mode is essentially a complete “cold restart” of the iPod touch, and since this is a full reboot, you’re essentially starting fresh with no “Now Playing” queue or stored current playback position in a given track.
Obviously the full power-off mode is more effective for long-term storage, and would be marginally better for the overall battery life. However, even in sleep mode, very minimal power is consumed when the device is not actually playing a track, and features such as the WiFi transceiver are also disabled in this mode to conserve power even further. There is therefore rarely a need to turn the iPod touch completely off unless you are either not going to be using it for an extended period of time, or unless you simply need to reset the device for some reason.
My laptop crashed and I replaced it. When I plugged in my iPod I was told that my iPod was already linked to another machine and could not be synchronized. I bought CopyPod and have already moved all my music into a folder on my new laptop, but I still cannot sync. Do you have any idea how i can get around this? Should I reset to factory settings and then re-register with this laptop?
- Sylvia
A:As discussed in an earlier question above, iTunes keeps track of which iPods are synced with the current library database. This is based not on the computer itself, nor on the music tracks, but is rather a value stored within each individual library database file.
In this case, even though the music has been recovered with CopyPod and presumably reimported into the iTunes library, this is essentially a new database, and iTunes therefore does not recognize this iPod as belonging to it. It is therefore warning you that synchronizing your iPod to this library database is going to result in the content already on it being erased, and then replaced with whatever is in the current iTunes library.
Since you have recovered the content of the iPod with iTunes, then in reality your iTunes library should already contain the same information that is on your iPod. Therefore, selecting “Erase and Sync” will simply replace your iPod with the same content that was already on it previously, based on what is in your iTunes library.
If for some reason you are not being presented with the “Erase and Sync” option, doing a full restore of the iPod certainly won’t be an issue either, since again you’ve already recovered all of the data from the iPod itself. A “Restore” in this case will simply erase everything on the iPod, returning it to factory settings, and you can then set it up as if it were a brand new iPod, transferring your recovered music back onto it in the process.
Ask iLounge Archives:
6-26-09: Recovering a dead iPod touch after 3.0 update, Battery Percentage Display on iPhone 3.0, Options hidden after 3.0 update, iPhone locked after 3.0 update, Managing videos on iPhone, iPod classic accessory compatibility
6-12-09: Conserving power on iPhone, Syncing iPhone Notes, Syncing Apps on new iPod touch, Block pop-ups in Safari, Syncing new iPhone, Playing multiple albums
5-29-09: Sorting tracks in iTunes, iPhone Bluetooth Headset Dock, Recovering Mac-formatted iPod on Windows, Screen damage on 4G iPod nano, Syncing purchased tracks back to iTunes, Managing a class set of iPods
5-22-09: Syncing iTunes content between computers, Importing music into iTunes, Re-transferring apps from a new iTunes library, New iPods and charging accessories, Using multiple iTunes libraries
5-15-09: Starting out with an external hard drive, Syncing playlists manually, Recovering lost iPod serial number, Music count vs Playlist count, Multiple iTunes Store accounts on the same computer, Optimizing album artwork
Next: Ask iLounge 10-26-07
Previous: Ask iLounge 10-11-07
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1
i have a 3G iPod which, like the one mentioned in this article, came with a dock. I am planning on buying a classic soon. Can i buy one of apple’s expensive new cables and plug it into that dock to get video out from the classic to my TV?
(note - this dock predates apple’s universal dock and is not the model with an S-Video out on the back)
Posted by mike in boston or toronto on October 19, 2007 at 1:02 PM (PDT)
2
I have a problem I hope you can help. Somehow I lost iTunes, so I downloaded the latest version and installed it. When I tried to open it I got the message “iTunes has encountered a problem and needs to close” So I ran a repair but it didn’t work. Thinking that it might be too big for the computor, I downloaded and installed iTunes 6. Same thing happened. I just cannot get it to run
Posted by Bill_b55 on October 25, 2007 at 2:45 AM (PDT)
3
hi!
iv got an iPod mini 4GB; i recently swapped HDDs with an older iPod mini 4GB, and now all I get is the folder icon. iTunes doesn’t recognize it, and even Windows doesn’t recognize it. The folder icon appears, then the “do not disconnect” option and then it reboots again. Please Help!!
Posted by cheekrockz on December 6, 2007 at 8:44 PM (PDT)
4
I recently purchased an ipod nano for my son. when i plug it into my Windows XP, the pc doesn’t assign a drive lette. I have my daughter’a ipod nano set up and can get a drive letter and get into iTune to synch music.
How can I get the second nano to get a drive letter and allow itunes to see my son’s nanao?
john
.(JavaScript must be enabled to view this email address)
Posted by john on May 19, 2008 at 4:06 PM (PDT)