Article
Ask iLounge 11-29-07
By Jesse Hollington
Applications Editor, iLounge
Published: Thursday, November 29, 2007
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
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Q:
I was hoping you could help me with a query I had about the photos application on the iPhone. I’ll be buying one in about a week, but I’d heard that iTunes resizes all photos to fit the iPhone screen. At first I was hugely disappointed in what seemed like a ridiculous idea by Apple, particularly since there wasn’t a ‘Don’t optimise images’ checkbox in iTunes. However reading your story about photos on iPods and iPhones I learned that iTunes actually transfers 3 versions including 1 sized specifically for TV output. Is this larger version also used on the iPhone screen as well? Thinking about it, having a 320x480 photo only on the iPhone would make zooming in a bit pointless seeing as no extra pixel information is there. So basically, I’d like to ask… does this TV version get used on the iPhone when zooming in?
- Patrick
A:In the case of the iPhone and iPod touch, there is only a single image in a 640x480 resolution that is used for both TV Output and on-screen display. The other image sizes are for thumbnail display purposes and sending photos via the e-mail application on the iPhone. Although the native screen resolution of these devices is 320x480, as you have surmised the “zoom” feature necessitates the larger-sized image.

In fact, the iPhone did not offer any TV output options until the v1.1.1 firmware was released in late September. Therefore, originally the 640x480 image was stored and used only for on-screen display. When TV output capabilities were introduced, the existing 640x480 image was simply used for this purpose as well.
More information can be found in our article, The Complete Guide to Displaying Photos on the iPod and iPhone.
I am Canadian and recently purchased an iPod touch. Why are there limited items available on the Canadian version of iTunes? I would like to be able to purchase movies and videos but am unable to do so at this time. I purchased the iPod touch primarily for the purpose of downloading movies and TV show episodes. When will these features become available in Canada?
- Vlad
A:Unfortunately, video content on the iTunes Store is primarily available only on the U.S. version of the store, due to international copyright and distribution restrictions. Only very recently has some very limited content begun to appear on the UK iTunes Store, and it is unknown when or if any video content will ever be available on the Canadian iTunes Store or any other international stores.
This is in fact much the same for audio content as well, for which catalogues can offer differ significantly between different countries.
Fortunately, the iTunes Store is not the only method for getting video onto your iPod touch. Video content can be acquired from a number of other sources, and even converted from your own DVDs (an option that is in fact not legally available in the U.S. due to the Digital Millennium Copyright Act, or DMCA). More information on converting your own content into an iPod-ready format can be found in the following articles in our iPod 101 tutorials section:
I recently obtained a 20 GB iPod. I installed iTunes and synced up and everything was working fine for one day. I then plugged it back in and iTunes said I needed to restore it, so I did. Unfortunately, how the only display which will come up is a plug being plugged into a wall socket. I do not have anything which came with the iPod to plug it into a wall and am at a loss for what to do.
- Sarah
A:Although your question does not specify which 20GB iPod model you have, it is likely to be an older model as the 20GB units have not been available since the fourth-generation. Apple’s knowledgebase article, Identifying Different iPod Models can assist you in determining which model you specifically have.
Unfortunately, older iPod models required connection to an external power source after a “Restore” in order to ensure that uninterrupted power was available to complete this process. In most cases, this needed to be a FireWire-based power source, which means either a powered FireWire port on a computer, or Apple’s FireWire power adapter.
Some of the later-model fourth-generation iPods with color screens could also complete an upgrade/restore process with a USB power source, since Apple began including USB-based chargers with these iPod models, gradually phasing out the FireWire requirements. Any of the models with black-and-white screens required a FireWire connection, however.
What this ultimately means unfortunately is that you will need to find a way of connecting your iPod to an power source in order to complete this process. This very likely means that you will need to obtain a FireWire cable for your iPod, and either connect to a powered FireWire port (if your computer has one), or also obtain an Apple FireWire adapter.
You may be able to obtain some assistance from the Genius Bar at a local Apple Store if you have one nearby. Alternatively, as a worst-case scenario you should still be able to purchase the iPod FireWire cable and power adapter from the online Apple Store.
Note that some older third-party iPod charging accessories will also serve this purpose by providing power to the iPod on the FireWire input, but it is difficult to say for certain which accessories fit into this category. Certainly any iPod accessories that were designed to charge a third-generation iPod would be suitable for this purpose, however these are becoming increasingly rare, as the third-generation iPod is a few years old at this point.
I can’t believe I’m the only one who needs to do this (marital bliss depends on success), but I need to find a way to share one music library between two users on the same machine. I would like two users to share music (without the other user needing to be logged in), and if possible, music added (purchased from the iTunes Store or ripped from CD) would be placed into the same library and both users would have permission.
- Greg
A:With iTunes 7, this is actually not all that difficult, although a few steps are required to configure this.
The first step is to shut down iTunes and move your iTunes Music folder to a common location that both users on the computer have access to. This can be a folder at the root of the hard drive, or in any other common folder that can be shared between both users.
Once this has been done, simply restart iTunes while holding down the SHIFT key (Windows) or OPT key (Mac), and keep holding this key down until you see a dialog box similar to the following:

From there, simply click “Choose Library” and then browse to the location that you moved your iTunes Music Folder to. iTunes will simply begin accessing the music folder in the new location, and will remember this location until you manually change it again using this same method.
You can then simply log in to the second account and perform the same steps: Start iTunes while holding down SHIFT or OPT and choose the new common library location.
You may also want to go into your iTunes Advanced Preferences and update the iTunes Music Folder path to reflect this new location as well, depending upon how you normally store your music files, in order to ensure that any new content you add goes into the correct location.
The only caution to this method is to ensure that you do not have iTunes open in more than one user profile at a time (ie, if you are using a feature such as “Fast User Switching”), as the iTunes database is not designed for multi-user access and this may risk corruption to it. If you normally log out from one account before logging in to the other, you should be fine. However if you use Fast User switching, simply ensure that iTunes is shut down in the first account before loading it in the other user account.
I currently have my iTunes library on an external hard drive attached to a Mac. I am planning to buy a new computer and was wondering how I can move my library. Surely it can’t be as simple as plugging the external hard drive into a new computer. Or can it?
- Vickie
A:It’s actually almost that simple, although you still have to account for transferring the iTunes library database to the new computer.
Even when you store your iTunes Music Folder on an external hard drive, this only includes the actual media content—the iTunes library database itself remains located in your local “Music” folder (under your user profile).
So, to move your iTunes library to a new computer via your external hard drive, you have to transfer the content of the “iTunes” folder from your “Music” folder on your old Mac to your “Music” folder on your new Mac. This can easily be done using the same external hard drive to transport it between the two machine.
Once you have copied the iTunes folder over to your new Mac, you should be able to simply start iTunes on the new Mac and it should pick up the existing iTunes library database (since it will always search for it in the “Music” folder of the current user profile by default), and things should work much the same as they did on the original computer.
You will still need to adjust your iTunes preferences on your new Mac, as these are stored outside of the iTunes library database. Pay particular attention to the iTunes Music Folder setting under Preferences, Advanced, as this defines where new music files that you import will be stored—it should be set to your external hard drive path, in much the same way as it was on your original Mac.
How do I rename tracks that are named “Untitled” in iTunes? When I finish renaming them, will it change the title that is currently on my iPod? If not, how do I erase the ones in my iPod and recopy from iTunes to my iPod?
- TJ
A:To rename a track in iTunes, simply highlight the track in question and choose Get Info from the File menu. This will present a dialog box that will allow you to edit the properties of the track, including the track name, artist, album, and numerous other fields:

Note the the “Next” and “Previous” buttons that appear at the bottom of this dialog box can also be used to quickly navigate between several tracks in a series. You can also adjust the information for multiple tracks at once simply by selecting more than one track before choosing the Get Info option.
If you are using automatic synchronization with your iPod, any changes you make in your iTunes library will be automatically synchronized to your iPod the next time you connect it with no further effort required on your part.
One the other hand, if you are managing the content on your iPod manually (ie, adding tracks via drag-and-drop to the iPod), you will need to retransfer any tracks that you have changed in order for this information to appear on the iPod itself. Further, you will need to also manually remove the old “Untitled” tracks from the iPod—otherwise you will end up with duplicates.
Is there a way to set iTunes to automatically delete played podcasts from my computer? I have the latest version of iTunes on my Mac, and it is great about deleting played podcasts from my iPod, but I have an older Mac and my hard disk space is getting slim. I’d love to find a feature that will delete played podcasts automatically from my computer, so I don’t have to constantly do it manually.
- Tim
A:Absolutely. This can be accomplished via the “Podcasts” tab within the iTunes preferences dialog:

This setting controls how often iTunes checks for new podcast episodes, how many new episodes to download, and most importantly, how many episodes to keep. This latter option can be set to keep only a recent selection of podcast episodes, or all unplayed podcasts. Any podcasts that fall outside of this criteria are automatically cleaned up whenever iTunes detects and downloads new podcast episodes.

Therefore, setting this option to keep “All Unplayed” episodes would ensure that you never missed an episode of a podcast, while still ensuring that those episodes that you have listened to are removed in a timely manner. Alternatively, you could choose to keep only the most recent few episodes, in which case any older episodes are removed whether you’ve listened to them or not.
Unfortunately, this is a global setting—it applies to all of your podcast subscriptions. Although different retention settings cannot be applied to different podcasts, the automatic deletion can be disabled entirely for a given podcast subscription or individual episode by right-clicking on that item and choosing “Do Not Allow Auto Delete” from the context menu:

This will prevent the automatic deletion from being applied to that selected item (either a specific podcast episode, or the whole podcast subscription, depending on your selection).
Conversely, the “Allow Auto Delete” setting reverses this and again allows the global iTunes preferences Podcast setting to apply. Normally only one of these two options will appear on the right-click menu, according to which setting is currently in effect. If both options appear when selecting a podcast subscription/series, this means that some of the episodes in that series are marked to allow auto delete, and others are marked to prevent it.
Ask iLounge Archives:
2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad
11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer
11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device
11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5
10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud
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