Article
Ask iLounge 12-11-09
By Jesse Hollington
Applications Editor, iLounge
Published: Friday, December 11, 2009
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
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Q:
I’ve recently bought a new computer and went to authorize it for my iTunes Store account only to discover that I’ve reached my maximum 5 out of 5 authorized computers. I think I can account for 3 of those, but have absolutely no idea where the other 2 have come from. Is there any way of finding out where those computers are and de-authorizing them?
- Caroline
A:There isn’t any way to get a list of which computers have been authorized previously, but chances are that those other two computers no longer exist as far as iTunes is concerned. If you’ve ever reinstalled your operating system or performed a major hardware upgrade such as changing the motherboard/logic board on one of your authorized computers, iTunes would in fact have considered your existing computer to actually be a different machine and therefore require a separate authorization, using up one of your additional authorization slots. For this reason, it’s always a good idea to de-authorize your computer from within iTunes before you reinstall the operating system or perform any major hardware upgrades.
The good news, however, is that Apple does provide iTunes Store customers with a way to reset all of their authorizations once they’ve reached their five-computer limit. You can check the number of computers you have authorized simply by logging in to your iTunes Store account from within iTunes—simply click your account name in the top-right corner of the iTunes Store window and then enter your iTunes Store username and password when prompted. Immediately below your account and billing information, you should see a “Computer Authorizations” section which indicates how many computers you have authorized for the current iTunes Store account. If you have all five authorizations used, you’ll also see a “Deauthorize All” button appear to the right of this section.

Clicking on the Deauthorize All button will reset your authorization count to zero. You will then need to revisit each of the computers that you actually want authorized and re-authorize them by choosing Authorize Computer from the Store menu in iTunes.
Note that Apple only allows you to deauthorize all of your computers in this manner once every 365 days, so this method should not be considered a substitute for properly deauthorizing your computers manually.
I want to buy an iPod for my sister who wants to listen to audio books. What size iPod do I need to get?
- Dave
A:Unless your sister is planning to go on a very extended vacation away from a computer, you will likely be fine with a smaller iPod such as an 8GB or 16GB iPod nano, 8GB iPod touch, or even an iPhone. Audiobooks are among the smallest media in terms of raw file size, as spoken word does not require the frequency range or even stereo audio that is normally associated with music.
To give you an example, the audiobook version of The Da Vinci Code is six hours and twenty minutes in length and only 86.6 MB in size. One of our audiobook libraries containing over 552 hours (or 23 days) worth of audiobooks only occupies 4.92 GB of space, or about two-thirds of the capacity of an 8GB iPod. By contrast, a 160GB iPod classic would be able to hold over 11,000 hours of audiobook content, or approximately 480 days of continuous listening.
Of course, these numbers only apply if the iPod is going to be used exclusively for listening to audiobooks. Since most iPod users will also want to listen to at least some music on the go, you may want to factor this in to the decision as well. That said, even a 16GB iPod would provide more than adequate space for somebody who primarily listens to audiobooks and wanted to carry around a few hundred music tracks as well.
Note that if your sister will be converting audiobooks from CD into an iPod format, then she should be sure to adjust the settings in iTunes appropriately for audio books. By default, iTunes will encode audio from CDs with settings appropriate for music files rather than the spoken word. These settings can easily be changed in iTunes by going into the iTunes preferences, choosing the “Import Settings” button and selecting the “Spoken Podcast” setting instead of the iTunes Plus setting.

I wonder if you can suggest a nice, small dock that can charge, sync and have fixed, not variable, line out for my third-generation iPod touch? I read the review of the dock for the iPhone but I’m not sure if it works with my iPod touch. As far as I know, the Apple Universal Dock doesn’t have a true (fixed volume) line out.
- Tran
A:The line-out on the Apple Universal Dock is actually only attenuated to reduce the volume as necessary and not amplified or otherwise modified in any way, so in that sense it is still a “true” line out in that it’s not passing through any audio amplification circuits. This is done to allow the volume control on the iPod itself to match the volume being output from the Dock, however when the iPod is set to maximum volume, the Dock is essentially passing unmodified through the audio output.
That said, since the ability to match the volume control to the device itself actually requires the use of an Apple authentication chip, the Apple Universal Docks are some of the very few basic docks that provide any kind of audio attenuation. Even Apple’s own iPhone Dock does not support this capability, although it is designed for the physical dimensions of the iPhone and therefore not compatible with the iPod touch, at least not without physically modifying the dock to fit the iPod touch.
More sophisticated docks that include remote controls and other capabilities still often provide their own audio amplifier/attenuator, however, rather than a pure line-out, so you will want to stay away from any of the higher-end docks. That said, these usually carry higher price tags as well.
Another option that might be worth considering is to look for older Apple docks from other sources. Although Apple doesn’t sell these any more, docks for the fourth-generation iPod and iPod photo provided direct line-out audio capabilities and would be large enough to fit the iPod touch, albeit not snugly.
I have a third-generation iPod shuffle, without a cable. I have an double ended 3.5mm audio cable. Can I play music through that cable?
- Daniel
A:Basically yes. The audio output from the third-generation iPod shuffle uses the standard 3.5mm audio cable or headphone connections, so you can use just about any 3.5mm cable with it to hear audio. That said, you won’t actually be able to control the iPod shuffle this way, since there are no controls on the device itself but only on the headphones. When using a simple audio cable, the most you’ll be able to do is play the iPod shuffle when you turn it on, and stop playing it by turning it off; no other features such as track or playlist selection will be available since these rely on the headphone controls.
A better option might be to purchase a headphone adapter such as the one from Belkin (iLounge rating: B+), which would connect between your 3.5mm audio cable and the iPod shuffle itself to provide the missing playback controls.
I have a playlist of 550 songs that I use when working out. With my old fifth-generation iPod I used the shuffle and started at song #1. If it went to song 35 before shutting it off, when I next turned it on, it would start with #36 and so on until I went through all 550 songs. I now use a new iPod touch and I can’t figure out how to get it to pick up where it left off within a playlist. It always starts back at the menu and then I hit playlists and then workout and it starts with the first song on the list. Is there a setting that I am unaware of that I can get the iPod touch to restart where it left off within a playlist?
- Gary
A:The iPod touch should retain its playback position in a similar manner to the fifth-generation iPod, however it may not necessarily return directly to the “Now Playing” screen when you re-enter the “Music” application. You should see a “Now Playing” button in the top-right corner of the Music application, and tapping on this button will take you to the track that you were previously listening to.

Prior to iPhone OS 3.0, the play queue was cleared when you synced the iPod with iTunes, similar to how the fifth-generation iPod worked, but otherwise was retained. With iPhone OS 3.0 and later, the play queue is maintained even after syncing.
Keep in mind as well that despite the “Music” and “Video” sections on the iPod touch appearing as separate applications, they both play content through the same core iPod playback system, so if you start playing back a stored video it is the same as choosing another playlist or album to listen to and the play queue will be cleared in favor of the video track, in the same way as playing back videos on click-wheel iPod models would work.
If you do want to maintain your playback position within a playlist even after you’ve started listening to or viewing different content, you can either sort your playlist in iTunes by “Last Played Date” so that recently-played tracks sort to the bottom, or look at using a Smart Playlist to filter out any tracks you’ve recently listened to. Note that the current iPhone and iPod touch OS versions have known problems with sorting in Smart Playlists and dynamic updating on the devices themselves, however normal playlists synced with iTunes should update any sorting changes properly regardless of these issues.
I am hoping to buy my wife a fifth-generation iPod nano but need to sync it with an older version of iTunes (iTunes 8.1.1.10). I was wondering if this is going to be possible? I cannot upgrade my iTunes to the latest version as there is an issue with Quicktime - I always get an error message when upgrading iTunes that says there is already a newer version of Quicktime on my computer so I cannot upgrade (this is not the case). So, can I use a new iPod on older software? If not, do you have any suggestions on how I can deal with my Quicktime issue?
- Matt
A:Unfortunately you will not be able to sync any current model iPods with versions of iTunes older than iTunes 9. As a rule, Apple only introduces support for new iPod models in the versions of iTunes that are released when those iPod models come out, and this even applies to firmware updates for the iPhone and iPod touch—iTunes 9 is also required for iPhone OS 3.1.
In terms of dealing with your Quicktime issue, your best option is to completely uninstall both iTunes and Quicktime from your computer via the “Add/Remove Programs” option in Windows and then reboot your computer and reinstall iTunes 9. You will not lose any of your iTunes content or settings by uninstalling iTunes as this only removes the application and not its data. If you want to be extra cautious, however, you can simply backup the “iTunes” folder from under your “My Music” folder before uninstalling iTunes. With both iTunes and Quicktime completely removed this should eliminate any errors from the iTunes installer about conflicts with existing versions of Quicktime.
Ask iLounge Archives:
2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad
11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer
11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device
11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5
10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud
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1
Just a little note, it seems you forgot to close your HTML linking tag to the Belkin headphone control. After that, the entire article is one big hyperlink.
Posted by Josh C. on December 11, 2009 at 2:22 PM (PDT)
2
I have stored all my music files on an external hard drive. I have pointed iTunes to that disk drive. I have ~14000 songs (files) that I have ripped from my CD using my roxio program. The drive I was using is to small so I have copied all the files to a new larger external hard drive. How do I get iTunes to look at the new external larger hard drive? I don’t want to mess with my library since it took me many hours to delete all the duplicate files so my music would fit on my iTouch 3G 64 gig. Can anyone help me - Please! Also can I apply volume leveling to my whole library?
Posted by Marcus on December 11, 2009 at 10:48 PM (PDT)
3
I just purchased the newest generation iPod which has less storage than could fit my library. After I manually choose which artists, albums, etc to sync with the iPod, can I simply sync all playlists and still have them work even if many of the tracks on the various playlists were not transferred to the iPod? If not, do I have to go to the trouble of making all new playlists from those songs I chose to sync?
Posted by Josh on December 13, 2009 at 11:20 PM (PDT)
4
Hi, I’m looking for a recommendation on using my ipod touch 2G as a portable recording device. I’m pretty sure about the Blue “Mikey” Mic, and one of several pieces of software. My question is, what if any remote controls will work? I’d like to be able to hit record and stop from a distance of up to 15 or 20 feet away. Is this possible? Thanks very much,
Scott.
Posted by Scott Persson on December 14, 2009 at 8:07 PM (PDT)
5
I have some audio books stored on cd, in mp3 format. I can get these into my itunes library by dropping them into the library pane, but not using itunes software to import them.When I put the cd into my computer, the itunes software does not open up the “import cd” option - thought it does that ok with audio cds. Any advice?
Richard
Posted by Richard Cloke on February 6, 2010 at 9:55 AM (PDT)