iLounge iPad 2 Buyers' Guide

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Ask iLounge 12-4-09

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By Jesse Hollington

Applications Editor, iLounge
Published: Friday, December 4, 2009
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

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And now, for this week's Ask iLounge column:

Q:

I’m giving my third-generation iPod nano, complete with my iTunes music, to a friend in Cuba who has a computer but no Internet access. Will he still be able to play and charge my iPod through his computer?

- Heather

A:

Although simply syncing music with an iPod does not require Internet access, your friend will need to have the iTunes application installed on his computer, which is normally only available as a download from the Internet. Therefore, along with the iPod it would probably be a good idea to send along a CD containing the latest iTunes software installation package for him so that he can install it on his computer from CD.

Leaving aside legal and copyright issues with regards to shared music, it should be noted that if you have any purchased any content from the iTunes Store included on your iPod this content cannot be played on your friends’ computer unless that computer is authorized for your iTunes Store account, which would require Internet access. Music from other sources contained on the iPod should be playable without any problems, although it is recommended that you set the iPod to “manual mode” before sending it to him by checking the Manually manage music and videos option on the “Summary” tab in iTunes.

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This will prevent iTunes from trying to automatically sync the iPod when your friend first connects it to their computer and allow them to load additional content onto it from their own computer without having to erase it first.

Q:

I used to have the first colour iPod (the photo one) and the battery has recently given up, so I have upgraded to a new 160GB iPod classic. I need to know how to get all my iTunes songs onto my new one. Is it as simple as plugging it in and the computer will do the work or is there something I have to do? Please help, I need a working iPod! thanks

- Dan

A:

It pretty much is as simple as plugging the new iPod into your computer, although there are a couple of important points to keep in mind.

Firstly, you will need to ensure that you are running a recent version of iTunes. Each new release of the iPod is only supported in the version of iTunes that accompanied its release. For the current-model 160GB iPod classic, this basically means that iTunes 9 or later is required.

The second thing to keep in mind is that iTunes will see your new 160GB iPod classic as a brand new iPod, meaning that it will run the iPod Setup Assistant and prompt you for some initial settings. If you choose automatic synchronization, iTunes will sync all of your music and photos to your iPod by default; if you were only syncing selected playlists or photo albums with your iPod photo and want to use the same configuration with your new iPod then you will need to go into the sync settings for your new iPod classic and adjust your preferences accordingly.

Q:

The last time I synced my iPhone to my PC all of the photos on my PC transferred to my iPhone. I want to now delete the photos in my photo library that are on my iPhone and not have them come back when I sync again. I know how to delete photos from the camera roll but it wont let me do it the same way in the photo library.

- Jerry

A:

As you’ve already discovered, photos synced to your iPhone cannot be deleted on the device itself in the same way that photos in your camera roll can. To remove these photos, you must go back into iTunes and DE-select the photos that you do not want synced to your iPhone and then re-sync the device to remove these photos. This works much the same way it does for music content, and is adjusted from the Photos tab in your iPhone settings within iTunes.

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To remove some photos while keeping others, simply ensure that “Selected Albums” is chosen and choose only the albums or folders that you want to sync to your iPhone. To remove ALL of the photos from your iPhone photo library (other than those in the camera roll), simply UNcheck the “Sync Photos” option. iTunes will prompt you to confirm that you actually want to remove all of the photos from your device.

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Selecting “Yes” will remove all of the photos on the next sync, while selecting “No” will leave the photos on your iPhone but break the sync connection with iTunes such that no new photos will be synced. In this case, you still won’t be able to delete existing library photos directly on the device—you would need to re-establish a sync connection with iTunes and then repeat the above steps.

Note that none of the photo settings in iTunes will affect photos stored in your Camera Roll on the iPhone or “Saved Photos” on the iPod touch. These photos are backed up by iTunes or can be accessed through other digital camera applications on your computer, but are not otherwise touched by iTunes itself.

Q:

What is the best external iPhone or iPod touch external battery? You have so many reviews, but which one is the best?

- Adam

A:

There’s no single answer to this as it really depends on what you’re looking for. “Best” is a subjective term and different users will usually be looking for different features in an external battery pack. Every expansion battery pack made for the iPhone or iPod touch is a trade-off between size and capacity with more powerful battery packs being larger than the slimmer, smaller battery packs.

Capacity for rechargeable battery packs is normally measured in milliampere-hours (mAh), and this capacity rating for an external battery should always be at least equal to the internal battery in the device that you’re connecting to, if not slightly above. The iPhone 3GS packs a 1400 mAh battery, while the iPod touch battery is rated at only 900 mAh, since it has lower power requirements in not having to support a cellular radio antenna and GPS receiver. Therefore, if you’re looking for a battery pack to give you a full recharge of your iPhone, it will need to be rated for at least 1400 mAh—batteries with lower ratings will likely not even engage the actual charging circuit, although they will provide supplemental power as long as they remain connected.

For our purposes we tend to prefer battery packs that provide the most power for the price, but recognize that other users may be looking for battery packs that provide more portability or a slimmer form factor. Generally, if you’re looking for raw power, we consider the best option on the market right now to be the Just Mobile Gum Pro (iLounge rating: A-), a 4400 mAh battery that is actually just a generic USB charging source rather than an iPod or iPhone-specific accessory. With 4400 mAh, however, you can top up your iPhone or iPod touch over the course of a few days of normal use before the pack itself needs to be recharged.

For the iPhone 3G and iPhone 3GS, another one of our favorites is the FastMac TruePower IV (iLounge rating: B+), which is a iPhone-docking battery pack that provides 3300 mAh of capacity while adding a couple of other nice features such as a secondary USB charging port, an LED light for the iPhone camera and an iPhone-style Dock Connector so that you can recharge it in any iPhone or Universal Dock device. This battery pack will technically also work with the iPod touch, although the slimmer size of the iPod touch makes it an extremely loose fit and therefore impractical for iPod touch users.

If you’re looking for something slimmer and large capacity is not a serious factor, the Mophie Juice Pack (iLounge rating: B) and Incase Power Slider (iLounge rating: B-) are reasonably nice case-integrated batteries, but you’ll pretty much need to charge them each night, as they offer only 1800 mAh and 1330 mAh of power, respectively, making them useful as supplemental batteries that you keep strapped to your device during normal daily use to extend the battery life, rather than as a practical source for topping up your internal battery. It is also worth noting that these are case-based batteries that only work with the iPhone models and are not compatible with the iPod touch due to their physical dimensions.

There are also several batteries that simply dock onto the bottom of the iPhone or iPod touch and are therefore non-device-specific. Examples include the RichardSolo Smart Backup Battery Pack (1200mAh, iLounge rating: B), RichardSolo 1800 Smart Backup Battery with Laser Pointer & LED Flashlight (1800mAh, iLounge rating: B-) and the Griffin PowerBlock, PowerJolt + PowerDue Reserve units (500mAh, iLounge rating: A-). Although on the low-end capacity-wise, the Griffin option is notable as it provides a nicely integrated AC and/or car charger with a very portable 500mAh “emergency” battery pack for a very reasonable price tag.

One last option worth considering for emergency power on the go is the Griffin TuneJuice (iLounge rating: B-), an option which allows you to recharge/power your iPod or iPhone simply by providing your own AAA batteries. While not as practical for everyday use as a rechargeable unit, it’s a reasonably inexpensive solution for very occasional or emergency backup purposes, since you add your own AAA batteries to provide the actual power.

Q:

I have pictures in my iPod nano that I want to copy to my computer. Since my computer died and I lost all my pictures from that computer I badly need to save the pictures from my iPod to transfer them to my new computer. How would I do that? Thanks for helping me!

- Dinah

A:

You can recover your photos from your iPod nano by using one of several third-party tools that are designed for this purpose. It’s important to note, however, that depending upon your specific model of iPod nano and whether you choose to store full resolution photos on it when you originally synced them from iTunes, you may be very limited in the maximum resolutions that you can recover.

For example, the early first and second-generation iPod nano models did not provide any support for TV output, and therefore did not store photos at any resolutions higher than the iPod screen itself, a paltry 176 x 132 resolution. With the on-TV display capabilities added to the third-generation and later iPod nano models, a 640x480 version of your photos was also stored. Further, in iTunes itself you had the option to “Store Full Resolution Photos” on these models, which stored a copy of the original photo on the iPod itself that can be accessed through Disk Mode.

You can find more information on recovering photos and other content from your iPod and some of the suggested tools for doing so on page 4 of our our iPod 201 article, Copying Content from your iPod to your Computer.

Q:

I need to re-load the operating system on my son’s Windows XP PC. A friend told me that only the iTunes content he’s purchased will be there when he signs back into iTunes. Is there way to back up his entire library, shared and purchased music? Can I copy everything to a jump drive or to my laptop?

- Bob

A:

Actually, you won’t even have the content purchased from iTunes there unless you’ve actually backed it up. Apple does not allow you to re-download purchased content from the iTunes Store under normal circumstances; they expect you to make your own backups of that content. You can, however, easily transfer purchased content that is on your iPod back over to your computer.

The bottom line is that if you’re going to reformat your computer’s hard drive and want to retain your iTunes library, you should back up the entire iTunes folder from your son’s “My Music” folder. This will normally contain the iTunes library database which stores information about the content and the playlists, as well as a folder containing all of the media content itself. Keep in mind, however, that the media content may be stored elsewhere depending upon whether the iTunes Music folder location was changed or whether content was imported into the iTunes Music folder when it was imported into iTunes. You can check these options by going into the preferences in iTunes and choosing the Advanced tab and checking the options for the iTunes Media folder path and the Copy files to iTunes Music folder when adding to library option. If the latter option is selected, this means that music added to iTunes will be copied into the iTunes folder, although it’s important to keep in mind that this only applies to music that was imported when this option was actually selected.

If you’re unsure if all of your iTunes media content is in the same folder, you can use the “Consolidate Library” option described in our article on Transferring your iTunes Library to copy all of your tracks that are listed in the iTunes library into the same folder so that you can back them up from one place. This article also provides tips on how to transfer your iTunes library to another computer, and combined with our Guide to Backing up your iTunes Library should provide all of the information you need to sort this out and ensure that your son’s iTunes content is properly backed up so you can restore it after you reinstall Windows.

Note as well that if you have any content purchased from the iTunes Store you should also be sure to DEauthorize the computer within iTunes before reformatting it. You can do this by selecting Deauthorize Computer from the Store menu in iTunes. Once you’ve reinstalled the computer, iTunes will see it as a new computer, and authorizing it for your iTunes Store account will needlessly use up another authorization slot against your limit of five authorized computers.

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Ask iLounge Archives:

2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad

11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer

11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device

11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5

10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud

See the rest of the Archives...

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Comments

1

I have a number of duplicate music files and I get the removal of duplicate files but when they are of different extension types, which extension type should I keep so that ITunes doesn’t make copies again so it can recognize them. I have several files with different types such as MP3, M4p, windows media audio file, etc.. In other words, what is the best file extension type for ITunes to read and which ones should I delete?

Posted by Mark333 on December 10, 2009 at 2:47 PM (PDT)

2

Hi,

I am hoping to buy my wife a 5th Gen ipod nano but need to sinc it with an older version of itunes (itunes 8.1.1.10) and was wondering if this is going to be possible?
I cannot upgrade my itunes to the latest version as there is an issue with quicktime - I always get an error message when upgrading itunes that says there is already a newer version of quicktime on my computer so I cannot upgrade (this is not the case).

So, can I use a new ipod on older software? And if not - how do I deal with my quicktime issue?

I look forward to your help!

Many thanks for your time,

Sincerely,

\matt Lane

Posted by Matt Lane on December 10, 2009 at 3:03 PM (PDT)

3

Hi:
Is there any way to try some of the GPS options available out there before actually buying anything? The appstore has my cc info and I do not see any option to install without charging the card?
Could you please help me?

Posted by Isaias Vara on December 16, 2009 at 12:38 PM (PDT)

4

Hi there. I have an iPhone 3g. I have over 1000 photos that I have taken on my I phone, but can only view Approx 999. It lets me take phots but won’t put them on another album. Before I tap my photo album I can see the last one I have taken but it won’t show up on my last photo, I have had my phone 6 mths and have looked after it, please help, jenny oneill.

Posted by Jenny oneill on February 14, 2010 at 10:43 AM (PDT)

5

i have a problem. i have lots of aac and mp3 files that i got from a non-iTunes source but i can’t find out how to sync them to my iPod shuffle. It’s fairly new and there aren’t really any problems. It shows up as a removable disk drive when i plug it into my computer and i tried putting the files into the drive it shows up as. Am i doing something wrong?

Posted by ss on March 8, 2011 at 4:21 PM (PDT)

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