iLounge iPad 2 Buyers' Guide

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Ask iLounge 3-19-10

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By Jesse Hollington

Applications Editor, iLounge
Published: Friday, March 19, 2010
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

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And now, for this week's Ask iLounge column:

Q:

Every time I attempt to restore my iPhone in iTunes, it asks me if I want to restore it to its factory settings. I want to restore to a previous backup. How do I retrieve an iTunes backup from Time Machine and actually get it to restore to the iPhone?  I attempted to pull a previous backup held in Time Machine from the ~/Library/Application Support/Mobile Sync/Backup folder: e85e8c85ec0854b38aa596ab5ac0a91a4ec0d93f and overwrite the existing one, but even after doing this iTunes still asks me if I want to restore it to its factory settings. How do I tell iTunes to actually use my backup when restoring my iPhone?

- Basil

A:

You don’t need to take any special steps to restore your iPhone backup, but it seems you may be getting misled by the initial dialog box that appears when you attempt to restore your iPhone, which does indicate that iTunes will restore your iPhone back to its factory settings.

The key is that doing a full restore on an iPhone from a backup is actually a two-stage process: You start by restoring the device back to factory settings, which actually reloads the iPhone OS onto the device. After the restore completes and the iPhone restarts, iTunes will prompt you as to whether you want to restore your iPhone from a backup or set it up as a new device.

At this point, you would select your backup and restore it back to your iPhone. Note that there is no need to recover an iPhone backup from Time Machine unless you want to go back to an older backup since the last time that iTunes backed up your iPhone. The latest backup is always kept by iTunes, and iTunes will also make extra checkpoint backups when upgrading your iPhone firmware. You can view the backups that iTunes has stored by going into your iTunes Preferences and selecting the “Devices” tab.

Note that if you’re not concerned about wiping your iPhone completely and reloading the OS you can also quickly restore a backup directly from within iTunes by right-clicking on your iPhone in the Devices list and choosing “Restore” which will initiate the same restore procedure as illustrated above.

As a rule of thumb, if you’re restoring to troubleshoot a problem that you’re having with your iPhone then you’re far better to do the full restore, including the reload of the OS, as this will return you to the cleanest possible configuration. However, if you’re simply trying to revert to an older backup to recover lost information, then you can simply bypass the OS reload and just restore the backup directly.

Q:

Is there a way to sync apps from two different iTunes accounts onto the same device? For example, my mother and I both have iPhones but have different iTunes accounts, is there a way for us to share the same apps on both of our devices? Thanks.

- Alejandro

A:

You can load content from up to five different iTunes Store accounts on a single iPhone, but the catch is that the content has to be loaded onto the iPhone from a single computer, and that computer has to be authorized for each of the accounts in iTunes.

What you would need to do in your case is to first authorize each computer for the other user’s iTunes Store account by choosing Authorize Computer from the Store menu in iTunes and entering the username and password for the other account.

You can then simply copy the apps from the other computer and import them into your iTunes library as you would for any other media file: by dragging them into iTunes, double-clicking on them, or using File, Add to Library on the iTunes menu.

Once these apps are in your iTunes library and you’ve authorized it for the account that was originally used to purchase them, they will sync to your iPhone in the same way as any apps that you’ve purchased yourself.

Q:

I have a second-generation iPod nano. I was just wondering how I get the Recently Added playlist to show up on my iPod.

- Lee

A:

The “Recently Added” playlist in iTunes is just a normal Smart Playlist, so to get it to appear on your iPod nano, you simply need to select it for synchronization in your iPod sync settings in iTunes. To do this, connect your iPod to your computer and select it in the Devices listing on the left-hand side. You should see a “Summary” screen appear with some tabs across the top. Selecting the “Music” tab will show you the options for synchronizing music playlists, albums and genres to your iPod.

From this screen, you can simply select the “Recently Added” playlist and click the “Apply” button in the bottom left corner to sync your iPod and transfer that playlist. Note that anything in that playlist will be copied to your iPod nano, so you will want to ensure that you have enough space for those extra items, assuming that they’re not already on your iPod to begin with. You can check the size of a playlist in iTunes by selecting the playlist and looking at the bottom of your iTunes window.

Keep in mind, however, that the size shown here may include items that are already on your iPod nano as a result of being in other playlists. Items are only stored on your iPod once, regardless of how many playlists they’re contained in.

Q:

I have a 4G iPod classic, 20GB. Does anyone know how I can find out if my firmware is current? When I connect it to iTunes, it says I have Version 3.1.1, but I don’t know if that’s the firmware version or something else. If its not the current version, does anyone know where I can download the current version?

- Barb

A:

That number you’re seeing in iTunes is correct, and version 3.1.1 is the latest firmware available for the fourth-generation iPod. You can also check the firmware version on the iPod itself under the “About” screen in Settings. Keep in mind that Apple almost never releases new firmware updates even for recently discontinued iPod models, so it is extremely unlikely the 4G iPod will ever see another firmware update.

For future reference, as long as your computer has Internet access, the simplest way to check if you have the latest firmware version is to click the “Check for Updates” button on the Summary screen for your iPod within iTunes. If a newer version is available, iTunes will offer to download it to your computer and install it on your iPod; otherwise iTunes will simply inform you that you have the latest firmware available.

Apple also maintains a support document Identifying iPod models that can help you determine which iPod model you have. This document used to also include firmware version numbers, but for some reason Apple has removed this information.

Q:

Will the iPad have app capabilities of doing RDP or remote control of Mac OS computers? I think it would be cool to be able to remote control my Mac Mini from this device or even other Windows based PCs with an RDP app.

- Woodstok

A:

Although it seems extremely unlikely that the iPad will have any RDP capabilities built in, there are already several third-party RDP and VNC apps available for the iPhone that should work fine on the iPad already. Simply searching the App Store for “RDP” or “VNC” should turn up a number of options. iTeleport (formerly JaaduVNC) is a good choice for a VNC client, and RealVNC has also recently released their own official VNC Viewer app as well. Another remote control app that is worth a look if you regularly plan on doing remote access while away from home is LogMeIn Ignition, which uses the LogMeIn service to proxy remote control requests back to your computers. Several RDP apps for controlling Windows PCs can also be found on the App Store.

The only real issue with the current iPhone RDP and VNC apps is that they will not take advantage of the larger iPad screen in their current form, but it is safe to assume that we will see iPad versions of at least some of these apps appearing soon after the iPad launch.

Q:

I looked through several forums and websites so I thought you would know. Is there any difference in the cable for a 3G iPhone vs a 3GS? It seems the price is a bit more for the 3GS.

- Rich

A:

There are no electrical differences between any of the iPod and iPhone USB to Dock Connector cables—a third-generation iPod USB cable from 2003 still works just fine with an iPhone 3GS. In fact, with a drawer full of random iPod sync cables to choose from, this is something we regularly do in our labs when connecting various iPod and iPhone models for testing.

Apple has made some minor design changes to their own sync cables over the years, including reducing the size of the Dock Connector end of the cable and changing the plastic coating, but none of these changes impact the compatibility of the cables with any Dock Connector based iPod model. Although design and packaging changes may have some impact, price differences between Dock Connector sync cables are mostly arbitrary.

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Ask iLounge Archives:

2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad

11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer

11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device

11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5

10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud

See the rest of the Archives...

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Comments

1

How do you install 2 devices to itunes. I have a IPhone 3GS and everytime I update the IPad or 3GS ITunes wants to install from the backup. It can’t because the other unit had updated. I have to install as a new unit. Next time the same thing happens.

Posted by John on May 7, 2011 at 11:24 PM (PDT)

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