Article
Ask iLounge 3-28-08
By Jesse David Hollington
Contributing Editor
Published: Friday, March 28, 2008
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q: According to Apple, my nano is supposed to hold 1000 songs. However, when I try to sync over 900, I’m told that there is not enough room. Some songs that are less than 3 minutes long are 20.3 MB while some songs that are more than 3 minutes long are 3 MB. What causes this and can it be fixed?
- Kenneth
A: The amount of space a song takes up is directly proportional to its bit-rate, which is the amount of data that is encoded for each second of audio. This is normally expressed in kilobits per second, or kbps. A higher bit-rate normally means a higher quality audio file, since there is more data (bits) available to encode the sound you’re listening to. Of course, this also means a larger file. As you might expect, a 256kbps audio file would take up twice as much space as the same audio file encoded at 128kbps, since there are twice as many bits of data for each second of audio.
In this case, the likely problem is that you may have your music encoded at higher bit-rates than what Apple considers to be typical. Apple’s storage calculations are still based on four-minute tracks encoded at 128kbps, which would work out to roughly 4MB of storage required per track (and therefore roughly 1000 tracks on a 4GB nano by extension). However, it is not uncommon with today’s digital music to find tracks encoded at higher bit-rates from various sources. In fact, even the iTunes Store offers “iTunes Plus” tracks at 256kbps—twice the bit-rate traditionally offered by the iTunes Store.
In the example you’ve provided above, the 20.3 MB 3-minute track is obviously encoded at a much higher bit-rate. In this case, it sounds like this track is in Apple Lossless format, which produces very high audio quality (technically indistinguishable from the original CD), but produces significantly larger files. If you are encoding your entire library in Apple Lossless format, you will be able to store significantly fewer tracks on a 4GB nano, and may want to consider a higher-capacity player.
You can check out our iPod Storage Calculator to help you determine how much content you would be able to fit on a given iPod model at various bit-rates.
Of course, if audio quality is not critically important to you, then you can re-encode these tracks into a lower bit-rate by using the built-in conversion option available in iTunes. Keep in mind that generally only the most extreme audiophiles are concerned about putting Lossless quality files on their iPods—most average users will likely not be able to hear the difference between a Lossless file and a high-bitrate MP3/AAC file, and even this distinction is further diminished if you are not using high-quality earphones with your iPod.
To convert your files, first check your default format settings by going to iTunes’ Preferences, and check the Advanced, Importing tab:

Ensure that the preferences here are set to your preferred encoder (MP3 or AAC) and a lower bit-rate of your choice. If you’re only using the stock Apple earbuds with your iPod nano, chances are that 128kbps will be more than sufficient in this regard, although you may want to choose a slightly higher bit-rate if you also plan to listen to your digital music library on other higher-quality devices. Bear in mind that any discussion about bit-rates will always be largely subjective—there are many users who swear that Apple Lossless is the only acceptable quality, and others who are more than happy with 128kbps files. The best way to determine your own ideal setting is to try converting into a few different bit-rates and determine for yourself which bit-rate is best for your own use through blind testing (ie, listening without knowing which file is which).
Once these settings are configured, simply select the tracks that you wish to convert, and choose Advanced, Convert to MP3/AAC (depending on the format you’ve selected), and iTunes will create a copy of that track in the default lower-bitrate format. You can then select that copy for transfer to your iPod, and/or simply delete the higher-bit-rate file.
You can find additional information and discussion about various bit-rates and audio formats in our Digital Audio Formats Forum in the iLounge Discussion Forums.
Q: I live in Australia. I want to buy an iTunes card in Australia and send it to a friend in the USA as a birthday gift. Will my friend be able to purchase iTunes in the USA with a card that was purchased in Australia?
- Danielle
A: Unfortunately, gift cards and gift certificates are only valid for the iTunes Store in the country in which they were purchased, so a gift card purchased in Australia will only be valid on the Australian iTunes Store. Likewise, even if you were to buy a gift certificate online through the Australian iTunes Store, this would be no more valid in the U.S. iTunes Store than a retail-purchased gift card would.
Your friend in the U.S. could sign up for an account on the Australian iTunes Store using your gift card, although this requires an Australian mailing address, and would technically be in violation of the iTunes Store’s Terms of Sale, which state that the iTunes Store in each country is only for the use of residents of that country.
The only really viable option in this case would be to either have another friend in the U.S. purchase the iTunes Gift Card on your behalf, or to purchase an iTunes Gift card from a third-party seller through a site such as eBay, where many U.S. iTunes Store gift cards are readily available for sale from third-party vendors. Although the Apple Online store does sell gift cards, they will definitely not ship them outside of the U.S. However you might be able to order a gift card through the Apple Online Store and have it shipped directly to your friend in the U.S.—you may want to contact the Apple Online Store for more details in that regard.
Q: I’ve read numerous accounts of people running into difficulties when charging their iPhones using aftermarket equipment (car chargers, docking stations, boom boxes) that has not specifically been certified as iPhone compatible. From the information I’ve come across, it seems that certain third party accessories can fry an iPhone’s battery. Is this an issue of pin placement on the dock connector, voltage output, or some other consideration? I’d appreciate it if someone could break this down, as I’ve found that even AppleCare tech support doesn’t have an answer, other than to only use pre-certified accessories.
- Max
A: With the popularity of the iPod, there is a huge variety of cheap and poorly-manufactured after-market accessories out there, and the most prominent among these are iPod charging accessories, since these are relatively easy devices to manufacture. Naturally, these lower-end accessories can cause all sorts of difficulties with iPod and iPhone charging, and this is a problem that is further complicated by the fact that many of these accessories do not even have reasonable certifications from standard associations, particularly if they do not actually connect to an AC power source (USB cables do not need to be certified by a regulatory standards body, for example).
Properly manufactured accessories, whether they are specifically certified for the iPod/iPhone or not should not cause any serious problems. The charging circuitry itself in the iPod/iPhone Dock Connector is the same in both models, and there is no reason why a proper iPod charging accessory would not work to at least provide some power to the iPhone.
The only real distinction with the iPhone is that when on, it draws more power than even an iPod touch due to the cellular transceiver. Accessories for charging the iPhone therefore need to provide slightly more power in order to actually charge the iPhone while it’s not in “Airplane Mode.” This is a particularly common deficiency with portable battery packs, since many of these will provide enough power to charge an iPod, but not necessarily an iPhone unless the device is put into Airplane Mode or powered off. These devices won’t actually damage the iPhone, but they may not provide an adequate current to actually charge it, so you will therefore almost certainly get better charging results from a charging accessory that is specifically made for the iPhone.
The bottom line is that the advice from Apple to use only properly certified accessories is essentially a good idea. While one doesn’t necessarily have to look for the “Made-for-iPod” or “Made-for-iPhone” logo, caution should be exercised when buying charging accessories from relatively unknown manufacturers or retailers.
Q: We bought an album from iTunes on my wife’s computer. I do not sync my iPod with her Mac, but have my own PC in another part of the house. I wanted to have the same album in my collection. Do I have to buy it again? What are my options to have it on more than one iPod?
- Paul
A: You definitely do not need to purchase the album again, as you can have up to five authorized computers on the same iTunes account. The real issue is merely copying the files themselves from one computer to another, which can be accomplished simply by burning them to a CD or transferring them via a USB memory key or portable hard drive.
You can burn a data CD or DVD from directly within iTunes itself. Simply go into your iTunes Preferences, and under Advanced, Burning you’ll find the option to select “Data CD/DVD” (note that you can also burn an “Audio CD” from here, but there’s really no point in doing this if you’re simply moving the music files to another computer).

Once you’ve selected “Data CD/DVD” as your burning preference, simply place the tracks you’d like to burn into a playlist, and then select that playlist and choose “Burn Data Disc” from the bottom-right corner of the iTunes window:

iTunes will prompt you to insert a blank disc, and it will then burn those tracks onto the disc simply as files in their original iTunes Store format. You can then insert this disc into your computer and import those tracks into your own iTunes library by using the File, Add Files to Library menu option.
If you’d prefer to transfer these files using a portable hard drive or USB memory key, you can also do this simply by connecting the device to your wife’s Mac, and then dragging the selected tracks from your iTunes window directly onto the icon for your USB hard drive or memory key. iTunes will copy those selected tracks as files onto the external drive, which can then be carried to your own computer and imported as above.
Note that if these tracks are in the traditional iTunes Store format (as opposed to iTunes Plus), you will also need to ensure that your PC is authorized for the same iTunes Store account before you will be able to play them or transfer them to your iPod. Normally, iTunes will prompt you for your iTunes Store account information as necessary when you try to play a purchased track, but you can also manually authorize your computer by selecting Store, Authorize Computer from the iTunes menu.
Lastly, it is also possible to use the iPod itself as a transfer conduit between your two computers, although with one computer being a Mac and the other being a PC in this case, the differences in format would likely create an additional obstacle. Traditional iPod models are generally formatted specifically to your operating system, and although a Mac can normally read a PC-formatted iPod, a PC cannot read a Mac-formatted iPod without additional software.
Q: When I plug in my iPod touch, it won’t show up under the “My Computer” section in Windows Explorer. The other iPods I have used show up as an extra disc. This seems to be necessary in order to songs off the iPod into EphPod to save them. (the iPod touch won’t show up in EphPod when it asks what iPod to use) I guess my question is, what can I do to get the computer to recognize the touch is plugged in so I can link it up with the EphPod?
- Joe
A: Unfortunately, the iPod touch (and iPhone) now use a different synchronization protocol from traditional iPod models. The iPod classic, iPod nano, and previous iPod models all used a disk-based synchronization method, whereby iTunes basically just accessed the iPod as an external hard disk to copy files onto it and update the iTunes database. This allowed third-party software to easily be created to do the same thing—any software package that could read the iPod’s database format could easily be used to manage an iPod, since it was simply a matter of accessing a file on an external hard disk.
With the iPod touch, this has now changed to a synchronization protocol that involves handing off data and instructions to the iPod device itself, and letting the embedded operating system take care of things like updating the iPod library database and storing the files. This new method renders the iPod touch incompatible with most of the third-party iPod management tools out there, including Ephpod. Essentially, for managing these devices you’re basically limited to using iTunes at the present time.
Note that if your primary goal is simply to transfer content from your iPod touch, there are a couple of third-party solutions that are compatible with the iPod touch. See our February 7th, 2008 Ask iLounge Column for more information.
Q: I recently purchased two movies from iTunes. I can watch them on my computer just fine, but when I try to watch them on my iPod only the sound works, and no visual.
- Eileen
A: If these videos play fine and were purchased from the iTunes Store, they should also work just fine on your iPod as well. The most likely cause of getting sound without on-screen video is that the iPod has been set to enable the “TV Out” feature, which instead would direct the video signal out through your headphone port and/or Dock Connector port instead of displaying it on the iPod screen.
With the newer iPod classic and iPod nano models, the TV Out function cannot be enabled unless a compatible video accessory is attached. With the fifth-generation iPod, however, this setting does not attempt to detect an accessory, since a wider range of video output options are available on the 5G iPod, including video output via the headphone jack.
To check this, select Videos, Video Settings, TV Output and ensure that it is set to either “Ask” (in which case you will be prompted each time you attempt to play a video), or “Off” (which will direct video output to your iPod screen).
If this setting is in fact “Off” and you are still not seeing video on your iPod screen, you should try removing the video files and retransferring them back onto your iPod, in case there was a problem with the video transfer. You can also try resetting your iPod by holding down the CENTRE+MENU buttons for a few seconds to see if that resolves the issue.
It should also be noted that if you’re working with music videos, rather than movies or TV shows, these will only display video output when played from the Videos menu. Playing a music video from the Music menu will only play the audio portion of the video. Movies and TV Shows, on the other hand, can only be accessed from the Videos menu.
Ask iLounge Archives:
5-9-08: About iPod battery life and charging, Using Apple FM Radio remote on older iPod models, Scan and Fix dialog using iPod on Windows Vista, Preserving iTunes metadata when reinstalling Windows, Importing multiple tracks into iTunes, About iTunes and ID3 tags
5-2-08: Transferring digital camera movies to iPod, Reordering and shuffling playlists, Transferring playlists between iTunes libraries, Importing audiobooks, Correcting tags on CD import, Burning CDs with longer gaps
4-25-08: Finding Duplicates in iTunes, Setting files to open in iTunes automatically, Resetting authorizations, 1G iPod nano and voice recording, Syncing a library larger than your iPod capacity, Grouping multi-disc albums
4-17-08: Ripping CDs to external hard drive, Zeppelin speakers and USB port, Bluetooth stereo on iPhone, Converting TV shows to iPod, Audio recording on iPod touch, Wireless security on iPod touch
4-10-08: Transferring LPs to iTunes, Movie Rentals and 5G iPod, New iPod models on older Macs, Maintaining Playback Position on iPod, Importing CDs on multiple computers
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