Article
Ask iLounge 4-12-07
By Jesse David Hollington
Contributing Editor
Published: Thursday, April 12, 2007
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q: How do I transfer my DVDs to my iPod?
- Many iLounge Readers
A: Unfortunately, due to the various laws in different jurisdictions, Apple has not provided any direct method for importing DVDs into iTunes. Most commercial DVDs are copy-protected, and in some countries, including the United States, there are legal issues with circumventing copy protection mechanisms.
The result is that those users wanting to import DVDs into their iTunes library for use on their Apple TV or iPod are going to need to look for third-party solutions to do this. That said, there are essentially two stages to transferring a DVD onto an iPod. The first step involves extracting the video content from the DVD itself, and the second involves converting it to an iPod-ready format such as H.264. Some third-party programs will handle both of these tasks for you, in other cases separate applications are required.
Be aware that many commercial applications that extract or “rip” DVDs will only do so for unprotected DVDs, such as home-made or non-commercial DVDs. If you look carefully, you can usually see this indicated in the fine print on such packages. If you intend to purchase a software package for this, always ensure you check the fine print. For those in countries where DVD-to-iPod transfer is legal, there are tutorials in our iPod 101/201 section that should get you started on the path to transferring DVDs to your iPod on both the Mac or Windows platform:
You can also find valuable information and recommendations for various DVD-to-iPod and video-to-iPod conversion applications in our TV & Videos Forum in the iLounge Discussion Forums.
Q: When i turn on my iPod nano a screen comes up asking me to enter a four-digit code. I do not know what this code is or who put the code on my iPod. How do i remove the code?
- Mary-Claire
A: This is the iPod “Screen Lock” feature that was introduced in the iPod nano and fifth-generation iPod. The screen lock is normally only activated once a code has been set and somebody has specifically locked the device.
Disabling the Screen Lock normally requires merely connecting the iPod to its “home” computer, at which point iTunes will unlock the iPod. However the “home” computer for this purpose is the computer that the iPod was first setup on, and may not necessarily be the same computer that you are now syncing the iPod to.
Further, although connecting the iPod to your home computer will unlock it, the actual lock code is not reset in this process. Although the Screen Lock feature does not activate automatically, if you or somebody else were to activate the Screen Lock feature, you would again find yourself in the same situation.
If you do not have access to your original iTunes computer, or you want to actually remove the lock code, the only solution is to “restore” your iPod from iTunes. This will erase everything on the iPod itself, returning it to its original “out-of-the-box” factory settings, so ensure that you have a backup of your music as you will have to reload it onto your iPod afterwards.
To perform the restore procedure simply connect the iPod to your computer, select it in iTunes, and choose the “Restore” button from the Summary screen that appears. As an added bonus, since restoring the iPod resets it to factory settings, the computer that you use to restore the iPod will become its new “home” computer for unlocking purposes.
Ideally, it is always best to set a lock code of your own on a new iPod, even if you do not plan to use the Screen Lock feature. Since the lock code cannot be changed without knowing the old code, this will prevent anybody else from setting their own code on your iPod and locking you out of it.
Q: I previously used an iTunes library on my husband’s laptop, but now I have installed iTunes on my own laptop. When I plug in my iPod it tells me that the iPod is in sync with a different iTunes library and that to proceed I need to delete all my music from the iPod. I simply want to now use my iPod and iTunes on my computer, what do I do?
- Doreen
A: When using automatic sync mode with an iPod, you can only have that iPod associated with a single iTunes library, which the iPod basically becomes a mirror image of. Therefore, associating your iPod with a new library will indeed replace all of the existing content on your iPod with the content from that library.
There are a few different ways that moving an iPod to a new computer can be handled.
If you still have access to the old computer and the music collection is not significantly large, it might be easiest to simply transfer the existing iTunes library from the old computer to the new one in its entirety, including the iTunes library database file.
To do this in a default iTunes configuration, you simply need to copy the entire “iTunes” directory from the old computer to the new one. This directory will be located under the user’s “My Music” folder in Windows or the “Music” folder on a Mac. The copy should be placed in the same relative location on the new computer. The data can be copied using any number of methods for moving large amounts of data, including burning CDs/DVDs, an external hard drive, or a network connection.

The advantage of this method is that you transfer the entire library and all related information to the new computer. This includes information such as ratings, play counts, playlists, and of course the information about the iPod(s) that were associated to that library. Essentially, once you have done this, syncing with the new laptop should be an identical experience to syncing with the old computer.
Copying the original library data is by far the best solution, but if you do not have access to the original computer, or do not have a practical means to transfer a large amount of data between the two computers, the other method available is to recreate the library using information on the iPod itself. Our iPod 201 article, Copying Music from iPod to Computer goes into specific details on how to do this.
While recovering the music itself is relatively simple, the important thing to keep in mind is that if you want to preserve additional information such as your playlists, ratings, and play counts, you will need to use a third-party application such as CopyPod (Windows) or iPodRip (Mac/Windows). These applications can read the iPod’s database and use this information to rebuild your iTunes library.
You can also find more discussion and ideas on how to do this in the thread the thread How to Copy songs from your iPod to your hard drive in the iLounge Discussion Forums.
Q: I would like to know now whether you can delete songs from an iPod using a computer other than the one that it was originaly saved to? I just bought a 2GB nano and am going overseas and will have to manage my music on a new machine, will I be able to delete and add?
- Vilija
A: Although you cannot delete tracks directly from the iPod itself without connecting it to a computer, if you set the iPod to manual management in iTunes, you will be able to access the content directly on the iPod through iTunes and delete individual tracks on the iPod from iTunes.
The process of setting the iPod to manual mode was discussed in last week’s Ask iLounge column.
Once you’ve set the iPod to manual mode, you can browse through the content on it by clicking on the small triangle that appears to the left of it in the iTunes source pane. This will expand a list of the different categories of content and the playlists on the iPod. To view and manage the music content, simply select the appropriate entry. You can then delete files from the iPod in the same way that you would from the iTunes library itself.

Like in iTunes itself, keep in mind that if you select a playlist and delete tracks, they will not be removed from the iPod, but merely from the playlist. You will need to use SHIFT-DELETE (Windows) or OPT-DELETE (Mac) when viewing a playlist if you want to remove those tracks completely from the iPod.
If you are unable to use iTunes or prefer not to for some reason, there are a number of alternative third-party iPod management applications that can be used instead. The advantage of some of these is that they are smaller applications that you can install on the iPod itself (as an external hard disk) and therefore run on a computer that may not have iTunes installed on it. You can find a number of third-party solutions in our Software Downloads section.
Note that if you delete tracks from your iPod while away from your home library and then later return to your home computer and start using automatic synchronization again, any content you’ve deleted will be re-added to your iPod from that library. Further, any content you may have added from a secondary computer will also be erased unless it also exists in the “home” iTunes library.
Q: If we buy an iPod in the USA, can we buy accessories in which to dock it in Europe? Specifically I’m thinking of just purchasing an iPod from an Apple Store in the U.S. and then buying accessories such as speakers and a docking station when I return to Europe?
- Missy
A: Certainly! With the obvious exception of the Shuffle, every iPod model since the third-generation iPod has used the same Dock Connector port, regardless of where they are sold. Therefore, all accessories specifically made to use the iPod’s Dock Connector port will also work, regardless of where they are purchased.
There should be no difference in charging or powering an iPod through any Dock Connector based accessory that you would purchase. The differences in voltage between North America and Europe are irrelevant in this case, as any iPod accessory will include a transformer to output the proper voltage to the iPod (which is much lower than the external mains power in either case). Obviously, you’ll only need to be concerned about travelling with those accessories, however, as they might not be designed to physically connect to wall outlets outside of Europe.
Q: I bought my 12-year old son an 80GB iPod. He wants speakers and I don’t have a clue. I am electronically illiterate. He wants something portable and I want something that will survive. I don’t see the movie type in the “select your iPod” within your reviews.
- Sheryl
A: The iPod you’re referring to would be the fifth-generation iPod, or the “iPod with video.”
As explained in the previous answer, the Dock Connector port for the iPod is a standard port. Further, the fifth-generation iPod (or “5G iPod") is the only full-size iPod currently being produced by Apple, and was originally released in October 2005. Any accessory manufactured for the iPod in the past two years will definitely be compatible with the fifth-generation iPod, with the only consideration being the physical size of the iPod itself. Another important point that is worth noting is that the 60GB and 80GB 5G iPods are identical in physical size and dimensions.
Our Accessory Reviews generally explain which iPod model each accessory is made for. You can also find some good background information on the various iPod models in our Frequently Asked Questions item, What are the differences between all the iPod models?
The Altec iM7 (iLounge rating: A-) is, in our view, a very good choice for the price - assuming you don’t need something that can fit in a briefcase.
Q: Hi, I’ve been having a lot of trouble finding a good and relatively inexpensive speaker/docking station that is compatible with my 3G ipod. I purchased the Logitech mm50 only to find that it has problems charging my 3G. I don’t want to purchase another system only to find that it has compatibility issues with my iPod. Any suggestions would be appreciated. Thanks for your help!
- Stephanie
A: Although the third-generation iPod uses the same Dock Connector port as the current models, one significant difference is that it did not charge using the USB power sources that are compatible with the later generation iPods.
Specifically, the 3G iPod will only charge over FireWire, which was a different voltage and used different “pins” in the Dock Connector from the USB connection. Unfortunately, many current-model speakers may only provide power on the USB connection in the Dock Connector, and therefore will not charge the iPod.
Unfortunately, the solution to this may be somewhat complex. The original mm50s, Bose SoundDock, and Altec Lansing iM7 definitively will charge a 3G iPod. In fact, we specifically re-tested a 3G iPod with each of these units this morning, and it charged without any problems whatsoever. However, manufacturers may well have made changes to these models since their initial release, and limited their ability to charge older iPods. Since companies don’t publish lists of changes, and there are a myriad of different revisions out there, it’s basically impossible to track all of the changes that have been made from the older models. In addition, there are generally no indications whatsoever on the packaging of these products as to whether or not they will actually charge a 3G iPod, so the only way to determine this is generally to try it out for yourself.
Your best solution is to visit an Apple Store or comparably equipped retailer with 3G iPod in hand, and test charging on their floor models, explaining to a salesperson that you’ll need to make a return if the one in the box differs from the one on display.
Ask iLounge Archives:
7-4-08: Recovering a corrupt iPod, Hard cases for iPhone, Reimporting CDs into iTunes, iPod shows only Other content, Managing multiple audio formats in iTunes, Optimum iPod video output cables
6-27-08: Creating Smart Playlists for Purchased items, Keeping place in multi-track audiobooks, Backing up iTunes before a reformat, iPod Games on 5G and classic, Editing CD tracks before import, Getting Album Artwork automatically
6-20-08: Third-party iPod management tools, Transferring large files on iPod, Shuffling On-The-Go Playlists, Removing played podcasts from iPod, Continuously playing one track, Moving iTunes from PC to Mac
6-13-08: Artists not appearing on iPod, Unchecked items do not play in iTunes, iTunes shows incorrect CD track information, Podcast support on older iPod models, Upgrading to a new iPod, Photo albums on iPod touch
6-6-08: Downloading YouTube videos onto iPod, Selling old iPod models, Fit iTunes Window to Screen, Handing down an iPod, Dock Compatible iPod cases, Problems transferring music from iPod to Mac
Shop in the loungeStore for iPod + iPhone Accessories.
Next: Ask iLounge 4-19-07
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1
I have recently quit using Vista and went back to XP by clean install. I then downloaded itunes 7.2 for windows XP along with loading my old itunes library to MY Music file from an external storage device. All my playlists are correct. However, I am able to play only a few songs from the lists. An exclamation point appears in front of the unplayable songs. When clicking on the unplayable songs in my lists a message appears “ The song could not be used because the original file could not be found. Would you like to locate it? “ I go through the time consuming task by locating the song which reults in the ability to play it. Is there a way around this procedure which will make all songs playable without going through this time consuming task? It will take forever to restore all my lists on a song by song basis.
Posted by Turk on June 3, 2007 at 6:45 AM (PDT)
2
Itunes is erasing my library. when i want to play a song a window appears saying the song XXX could not be used because the original file could not be found”
this happen to cds i have burned into my library, itunes songs i PAID FOR and mp3s i get from xtorent? it is also happening to my freinds library.
can you please explain why this is happening and explain the proper protcal to saving music . thanks i have learned allot from your advice before -p
Posted by piaf on May 3, 2008 at 1:13 PM (PDT)