2010 iPod + iPhone Buyers' Guide

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Ask iLounge 5-15-09

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By Jesse David Hollington

Contributing Editor
Published: Friday, May 15, 2009
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

The most asked question at iLounge.com:

How do I copy music from my iPod onto my computer?

Click here for the answer.

The second most asked question at iLounge.com:

How do I put DVDs on my iPod?


For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.

The Complete Guide to iPod, Apple TV and iPhone Video Formats

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)

Top five questions most recently asked by iLounge readers:

Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)

Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)

Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)

Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)

Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)

A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!

And now, for this week's Ask iLounge column:

Q:

I have just bought my first laptop and my first iPod. I also plan on buying a portable external hard drive to store my music. I have read several articles explaining how to move iTunes content to the hard drive. My question is how do I set up iTunes from the beginning so everything is on the external drive right away?

Also, some people have said that you cannot make certain types of
external hard drives the default setting in iTunes? Is that true? If so,
what hard drive should I buy?

- Drew

A:

To ensure that all of your music and other media content gets stored on the external drive right from the beginning, simply go into your iTunes preferences, select the “Advanced” tab and set your iTunes Music folder path to an appropriate folder on the external hard drive before actually importing any music. On the same screen, ensure that the “Copy files to iTunes Music folder when adding to library” option is also selected.

This will ensure that any new music you import into your iTunes library will be copied to the external hard drive and stored there, as well as any CDs that you import into iTunes or any content that you download from the iTunes Store.

Note that in this configuration, your iTunes library database will still be stored on your local hard drive, but this doesn’t normally occupy a great deal of space, so there is rarely any need to store it on an external drive unless you plan on using your external drive on more than one computer. If so, our iPod 201 article on Transferring your iTunes Library can provide you with more information on how to do this.

One additional cautionary note: Always ensure that you have your external hard drive connected and powered on before starting iTunes. If iTunes cannot find the external drive when it first starts up, it will temporarily revert back to using its default location on your internal hard drive instead, even if you connect the external hard drive later. This can usually be solved simply by shutting down iTunes, ensuring the external hard drive is connected and powered on, and then restarting iTunes.

With regards to external drive models, any external drive that is supported by your operating system will work find with iTunes, so there’s nothing to worry about in that regard.

Q:

Why is the syncing of playlists tied to the syncing of music? I have my iPhone set to sync manually, primarily because we have a large organized folder of music that I have visually organized in iTunes. I would like to edit playlists in iTunes and transfer them to my iPhone, but it will not allow me to copy. The only way it seems to move back and forth is by syncing music. when I try to select sync music, it prompts me that it will delete ALL music on my iPhone BEFORE i can select “Sync only selected playlists.” Is there a work around to this?

- Neal

A:

If you are managing the content on your iPod or iPhone manually this does include playlists as well, since in order to sync a playlist to your device, the necessary tracks also have to exist on the device, which would effectively be an automatic sync of your music anyway.

Note that you can manually copy playlists from your iTunes library to a manually-managed iPhone or iPod device simply by dragging the playlist from the normal iTunes “Playlists” section up to your iPhone or iPod in the iTunes “Devices” section. The playlist will be copied to your device, along with any tracks contained in that playlist that are not already on your device.

Alternatively, you can switch to automatic synchronization of selected playlists, and still accomplish a somewhat manual-like management process simply by creating an additional playlist containing the content that you would otherwise store manually on your iPhone anyway. Instead of dragging-and-dropping new content directly to your iPhone, you would drag it to this playlist and it would be synced from there to the iPhone. You can give this playlist a name like “ZZZ” just to keep it at the bottom of the playlist on your device.

Unfortunately, there’s no way to switch from manual to automatic synchronization without replacing the content on your device, since an iPod or iPhone in automatic sync mode mirrors the content in the iTunes library. Note, however, that when switching to automatic sync from the same library, iTunes won’t normally erase and re-copy any content that is already on the device that is still selected for synchronization, so if your selected playlists already contain all of the content that is already on your device, the “Erase and Sync” process should take relatively little time to complete.

Q:

My iPod was stolen and the person I know has it denies it’s mine. I want to prove it is mine by matching the serial number but how can I get my iPod serial number off my computer or from iTunes without plugging in my iPod?

- Monica

A:

The good news is that iTunes does store your iPod’s serial number within its configuration files. While this information is not particularly easy to find, it is certainly possible.

If you’re using a Mac, the fastest way to do this is to open the Mac “Terminal” application and type in the following command and press ENTER:

defaults read com.apple.iPod | grep Serial

Note that iTunes keeps track of every iPod you’ve ever connected to this computer, so if you have used more than one iPod with this iTunes library, they will all be listed in these results. If you see more than one serial number listed, you may have to go through the preferences in more detail to determine which iPod serial number you’re looking for. In this case, you can issue the following command in Terminal to display the entire contents of the preferences file, one screen at a time:

defaults read com.apple.iPod | more

This will provide a detailed block of information for each iPod you’ve had connected to your computer, similar to the following:

. .   000A27001BEB2E03 . . .  {
. . . . Connected = 2009-05-14 23:58:17 -0400;
. . . . "Device Class" = iPod;
. . . . "Family ID" = 15;
. . . . "Firmware Version" = 318;
. . . . "Firmware Version String" = "1.0.3";
. . . . "Games Platform ID" = 4;
. . . . "Games Platform Version" = 1;
. . . . ID = XXXXXXXXXXXXXXXX;
. . . . Language = "en-US";
. . . . "Serial Number" = XXXXXXXXXXX;
. . . . "Software Version" = 168001536;
. . . . "Updater Family ID" = 31;
. . . . "Use Count" = 223;
. .   };

Information such as the last date the iPod was connected and the number of times you’ve connected it (Use Count) should help you to identify which iPod you’re looking for.

If you’re using Windows, this information is stored in a file named iPodDevices.xml which is stored in the “C:\Documents and Settings\(your user name)\Local Settings\Application Data\Apple Computer\iTunes” folder. This is a hidden folder, but you can locate this file via the Windows Search tool simply by searching to “iPodDevices” and making sure the option to “Search in Hidden Files and Folders” is selected.

Once you’ve located this file, you should be able to open it in Internet Explorer simply by double-clicking on it. The format is slightly different, but laid out in a similar fashion to that shown above.

Q:

The Music menu on my iPod nano says I have 638 songs, but when I go under ‘playlists’, it says I have around one thousand songs. Why is that?

- Hannah

A:

The song count shown at the bottom of the iPod nano when highlighting the “Music” menu is the total number of actual tracks stored on your device. This should match the count shown under the Settings, About menu on your iPod.

On the other hand, the count shown for your playlists represents the total number of entries in your playlists, so tracks that are listed in more than one playlist are counted once for each playlist they’re listed in. As a result, your playlist counts will always differ from the total number of tracks that are actually stored on your iPod.

Q:

My kids each have their own iPod touch. They both have seperate user accounts for their iPods but they share the same iTunes Store account. Is there a way to separate one of these off this account onto their own seperate account without losing all of the purchased music?

- Renee

A:

You can certainly do this, and it’s actually very easy. Simply set up an additional iTunes Store account under one of the two user accounts on your computer and have that person use that iTunes Store account instead of the original one. Any music that was previously purchased under the old iTunes Store account will continue to work without any problems as long as you don’t specifically DEauthorize the computer for that account.

Basically, any given iPod can store and play content from up to five different iTunes Store accounts, so in this case, content from the old shared account and the new account can easily co-exist on the same iPod, and will continue to work seamlessly.

The only thing to keep in mind is that if you purchase a new computer or reinstall the operating system on your existing computer you will need to re-authorize all of your iTunes Store accounts again individually. This can easily be done by selecting Store, Authorize Computer from the iTunes menu—do this once for each iTunes Store account that is used on your computer. Further, you should always DE-authorize your computer if you are planning to replace it, take it in for service, or performing major upgrades. The Store, Deauthorize Computer menu option can be used for this, and again should be done for each iTunes Store account on the computer.

Q:

Hey gang, I import lots of old albums (vinyl) that I have preserved over the years into iTunes by way of a turntable and Audio Hijack Pro. This works great and all is well except when I can’t find album art for my old records. What I do is take a picture of the album cover with my digital camera and import the pic into iTunes. The problem is, these images are not quite the right size and do not fill the album art window. Do you know how I can remedy this? Thanks in advance.

- Scott

A:

There are a couple of simple things to keep in mind when creating album artwork for iTunes:

Firstly, iTunes expects any album artwork to be perfectly square. Since most digital cameras do not take square photos, some post-processing of these images to crop them to a perfectly square size (ie, a 1:1 aspect ratio) will ensure that they’re displayed properly in iTunes and on your iPod devices.

Secondly, the resolution is an important consideration. Artwork images that are too small will not fill the album artwork window, while images that are too large will result in wasted space, since each artwork image must be stored within your actual media files. 200 X 200 should be considered a realistic minimum resolution for any artwork and will generally suffice for display on the iPod or iPhone. If you’re using Cover Flow in iTunes or viewing your artwork on an Apple TV you may want to go a bit higher, but generally 600 X 600 is a practical maximum resolution, and is also the same resolution that content purchased from the iTunes Store uses for its album artwork.



Ask iLounge Archives:

11-20-09: Sharing iTunes libraries between two user accounts, Enlarging text on iPhone 3GS, Transferring an iPod to a new user, iPhone shuffles when walking, New 8GB iPod touch models, Transferring purchases from a remote iTunes library

11-13-09: Syncing different contact info with two iPhones on the same computer, iPod shows no content, Syncing music and videos in playlists, Exclamation marks next to tracks in iTunes, Playing podcasts on 3G iPod shuffle.

11-6-09: Storing iPod software updates, Playing an iPod continuously, Transferring play counts to a new iTunes library, iPhone backups, Klipsch S4i earphones

10-30-09: Authorization problems with iPod touch, Changing Grid View background in iTunes, iTunes library and Music Folder are different sizes, Older iPods and firmware updates, Reconciling two different iTunes libraries, Syncing multiple devices to one iTunes library

10-23-09: Using a laptop with an iTunes library on an external hard drive, Transferring YouTube videos to iPod, iPod touch accessibility settings, Disabling Shake to Shuffle on iPod nano, Purchased songs fail to download from iTunes Store, Charging and powering off iPhone

See the rest of the Archives...

Next: iPhone Gems: Shooters! Glendarius, iFighter, Rockchinko + DinoSmash Online

Previous: Weird + Small Apps: Cholesterol Coach, Face Fun, Maya & Reve Spot the Difference, myBalloon

Comments

1

My question is simple, how do I manually set up syncing from the ituns (win and or Mac) Neither has done an auto sync and the IFone ask a lot of questions on sync that I don’t have answers too. Can I get some real help please?

Posted by hbs_net on May 20, 2009 at 1:55 PM (PDT)

2

I recently lost my i tunes from my pc so installed media widget to put them back on. Since then when i download music it doesnt go in my recently added folder and my i pod will not sync and new songs. Please help.

Posted by angela hirst on May 23, 2009 at 9:52 PM (PDT)

3

Having upgraded from an 80g Classic to a 120, I saved the songs but lost the album artwork. Now when I try to put some back I get black squares on the Ipod instead of Album covers, but it shows up as the original album cover when I play my ipod through a laptop. How do i get rid of the black squares and restore the album cover on my Ipod?

Posted by nipoole on May 25, 2009 at 7:51 AM (PDT)

4

I recentely had my ipod toucn 16g stolen!! ARE THERE ABOSOLUTELY ANYWAY I CAN RECOVER WHOE STOLE IT??? (with wiifii that they are using, their email, etc

Posted by kaila bolakric on October 5, 2009 at 3:40 AM (PDT)

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