2010 iPod + iPhone Buyers' Guide

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Ask iLounge 5-23-08

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By Jesse David Hollington

Contributing Editor
Published: Friday, May 23, 2008
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

The most asked question at iLounge.com:

How do I copy music from my iPod onto my computer?

Click here for the answer.

The second most asked question at iLounge.com:

How do I put DVDs on my iPod?


For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.

The Complete Guide to iPod, Apple TV and iPhone Video Formats

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)

Top five questions most recently asked by iLounge readers:

Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)

Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)

Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)

Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)

Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)

A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!

And now, for this week's Ask iLounge column:

Q:

I have been using iTunes for a long time on my G4 iBook. Most of my library is imported from my CDs, however I have about 90 tracks that I have purchased from the iTunes Store. I recently realised that not all of the purchased tracks appear in the built in ‘Purchased’ list - which is a bit of a pain since I only backup purchased music. Is these something I can do to make these appear properly? The ones I have noticed, I have manually added to the ‘Purchased’ list. Does this mean that they’ll be included in a backup?

- Mark

A:

If your primary concern is simply ensuring that your purchased tracks are backed up, and you are using iTunes’ built-in backup functionality (found under File, Back Up to Disc), then there’s no need to be concerned about the purchased playlist

iTunes’ built-in backup feature backs up purchased music on the basis of the file type, and doesn’t concern itself with the playlists that these tracks are contained in, so in this case all purchased music that is anywhere in your iTunes library will be backed up regardless of whether or not it appears in the “Purchased” playlist.

That having been said, the Purchased playlist is actually just a standard iTunes playlist with a special icon. You can add and remove tracks as with any other playlist, or even delete it outright. If you delete it, iTunes will simply re-create it automatically the next time you purchase music from the iTunes Store.

If you want to create a playlist that tracks all purchased music anywhere in your iTunes library, then the simplest solution is to use a Smart Playlist. Simply create a new Smart Playlist by using the File, New Smart Playlist menu option, and specify the criteria for “Kind” contains “Protected” OR “Kind” contains “Purchased” similar the following:

Ensure that you set the “Match” option to “Match any of the following rules” since you want this to be an either-or condition. It is necessary to search for both “Protected” and “Purchased” tracks since traditional iTunes tracks are listed as “Protected” whereas iTunes Plus tracks show up with a file type of “Purchased” instead.

Q:

I have one large playlist that has all the songs I want synced to my iPod Nano. I have another smaller playlist for running to which contains all the songs that are on the one large playlist. Is this unecessarily using up memory space on my iPod? If so, how can I create a sublist from the large playlist so I don’t duplicate songs and use up memory space?

- Kingsley

A:

As long as you are using automatic synchronization of these selected playlist to your iPod, then the tracks will not be duplicated regardless of how many different playlists they are in, provided that only a single copy exists in the iTunes library itself. If you have duplicate entries in your main iTunes library, then these duplicates may transfer to the iPod as well, since as far as iTunes is concerned, they would be different tracks.

However, for the same track which simply appears in more than one playlist, iTunes recognizes that this track has already been synchronized to the iPod, and doesn’t synchronize it again. In this case, only the playlist entry is synchronized to the iPod, and it references the same track that is in your other playlist, in much the same way that this works in iTunes itself.

Note that if you are transferring content to your iPod manually via drag-and-drop, then copying a second playlist of the same tracks may result in the tracks being duplicated on the iPod. This has been corrected in more recent versions of iTunes, but can still occur under certain circumstances.

Q:

I recently restored my fourth-generation iPod using iTunes and now it shows a picture of an AC adapter and a wall socket. I bought an AC USB charger and plugged it in but nothing happened, so now I have an iPod that just shows that picture and can’t be used. What do I do now?

- Anthony

A:

Until the very final set of color models, the fourth-generation iPods shipped with a FireWire-based AC adapter and cable. After completing a firmware restore or upgrade, the 4G iPod required connection to an AC based power source to complete the process. Despite the fact that these iPod models could charge over USB, for the purposes of a firmware restore they would only recognize a FireWire-based power source for this purpose. Note that FireWire and USB each supply different voltages and in fact connect to different pins in the Dock Connector port.

If you have access to the original AC adapter and FireWire cable that shipped with your iPod, simply connecting these should be sufficient to complete the firmware restore process. Failing this, you will need to find another FireWire power source to complete the process. This can be either an older iPod charger (most iPod chargers made prior to 2005 were FireWire-based), or simply an iPod FireWire cable and powered computer FireWire port, such as those found on any Mac and some desktop PCs (note that PC laptops which support FireWire frequently use a smaller unpowered 4-pin FireWire port).

If you live near an Apple Store, you could also try taking your iPod in to the Genius Bar and seeing if they can assist you, since many of them should still have iPod FireWire cables available.

Note that the final firmware update that was made available for the color-screened fourth-generation iPods (ie, iPod photo and iPod color) eliminated the need for a FireWire-based power source to complete a restore process, since these models began shipping with USB power adapters shortly before they were discontinued. As a result, if you are using a color-screened iPod, it would be a good idea to get this upgrade to the latest available firmware version to avoid running into this problem should you ever need to restore your iPod again in the future.

Q:

I frequently travel with my iPod classic. I keep my music on a removable drive which I don’t take on the road. If I sync the podcasts without the external drive plugged in, iTunes removes all my music. I’ve found that Winamp will manage the music just fine, but its interface with podcasts is a bit clunky. With no particular loyalty to iTunes or Winamp, what’s the best way out of this dilemma? I can’t be the first person to want to sync a podcast on the road.

- Chris

A:

If you are using the same iTunes library database and simply disconnecting your external hard drive, there should not be any problem with your music being removed if you sync your iPod while the hard drive is disconnected. iTunes will not remove content from your iPod as long as it remains listed in your iTunes library database, regardless of whether the actual files can be found or not.

To make this work properly, you should leave your iTunes library database in its default location on your laptop’s hard drive (ie, your C: drive), and simply point your iTunes Music folder to the external hard drive under your iTunes Advanced preferences. When your external hard drive is disconnected, iTunes will show exclamation marks beside any tracks that are on the external hard drive, but syncing your iPod will not result in these tracks being removed from your iPod, since they are still listed in your iTunes library.

In fact, when your external hard drive is not available, iTunes will simply revert to the default iTunes Music folder location on your C: drive, so you can download podcasts, and even purchased tracks and import CDs while you’re travelling. When you return to your desk, simply connect the external hard drive and restart iTunes. The Music folder will revert back to the external hard drive location, and you can transfer any content that you downloaded or imported while on the road back to the external hard drive by using the Advanced, Consolidate Library option.

You can find more information on this in our iPod 201 article, Managing your iTunes Library on an External Hard Drive.

Q:

I uploaded photos onto my iPod classic from a folder on my iMac. However I cannot find a photo folder on my iPod into which the photos have been placed. They are obviously on the iPod as I am able to view them from the iPod itself, but when I open my iPod in iTunes, I cannot get to the photos because there is no photo folder in iTunes and the files are not visible. Why does my iPod not create a folder for the photos? how can I do this myself?

- Joy

A:

Actually, you would not normally see a “Photos” folder on your iPod via iTunes itself. iTunes doesn’t really provide any way to manage or view your photos—it merely synchronizes them to your iPod from a specified folder.

To access the photos folder on your iPod, you need to select the option to “Enable Disk Use” for your iPod and access it through the Finder simply as an external hard drive. To do this, connect your iPod, and then select it in the source list on the left-hand side in iTunes, and choose “Enable Disk Use” from the “Summary” tab and click the “Apply” button.

You should then see your iPod appear in Finder as a removable drive. When you select it, you should see the “Photos” folder listed there:

Keep in mind that unless you have selected the option in iTunes to “Store Full Resolution photos” this folder will not contain any particularly useful information, since iTunes stores the images for viewing on your iPod in its own optimized format. Not only are these images inaccessible as normal photo files, but they have been resized into iPod-specific resolutions, which are generally much lower than the resolution of the original photos (the maximum resolution stored by the iPod is approximately 720x480). You can access these photo libraries using third-party software, but since the resolution is so low, you’re far better off to simply opt to store the full resolution photos from iTunes in the first place, in which case iTunes will make a copy of each original photo and store it in a “Full Resolution” folder under the “Photos” folder.

You can find more information on how this all works in our Complete Guide to Displaying Photos on iPod + iPhone.

Q:

I keep all my iTunes related libraries on external hard drives, meaning my music files and library index files are on one external drive and movies are on another external drive. These could be combined to a single external hard drive but neither can fit on the system drive. I have no problems with setting iTunes to see the music library but cannot get iTunes to recognize the movies on an external drive. What setting or understanding am I missing here?

- Scott

A:

Storing media content in multiple locations in iTunes can be a bit complicated, since iTunes only allows you to specify a single iTunes Music folder, which is where it expects all of its content to live.

If you want to keep some content elsewhere, the simplest solution is to place that content where you want it to be located, and then turn OFF the option to “Copy files to iTunes Music folder when adding to library” under your iTunes Advanced preferences. When you import content with this option disabled, iTunes will leave this content in its original location, and simply reference it from there, rather than making a copy in its own music folder.

The disadvantage to this process is that iTunes will not organize or manage this content, since it’s outside of its music folder. Therefore, if you change the tags for these tracks, they will not be automatically renamed, and if you delete them from your iTunes library, iTunes will not offer to delete the original files—you’ll have to go and clean those up yourself.

You’ll also need to be cautious about using the “Consolidate Library” option, since this will try to copy all of this external content into your iTunes Music folder location, which will presumably not have enough storage space to hold it all.

Note that if your content is already in your iTunes library and you want to do this, you will have to copy it out to the new location, delete it from your iTunes library, and then reimport it from the new location, with the “Copy Files…” option disabled.

If you’re using a Mac and are a more advanced user, another option is to create Unix-style symbolic links to certain sub-folders, or to create a mount point within your existing iTunes Music folder that connects the external drive within the files system (so for example, the folder /iTunes Music/Movies actually references the second hard drive directly). The mount point option can also be done on Windows with NTFS file systems. In either case, this is generally only recommended for more advanced users who have an understanding of the Unix or NTFS file systems, but it will effectively allow you to span your existing library across multiple drives by creating operating-system level links between those drives while iTunes still believes it’s dealing with a single music folder.



Ask iLounge Archives:

11-6-09: Storing iPod software updates, Playing an iPod continuously, Transferring play counts to a new iTunes library, iPhone backups, Klipsch S4i earphones

10-30-09: Authorization problems with iPod touch, Changing Grid View background in iTunes, iTunes library and Music Folder are different sizes, Older iPods and firmware updates, Reconciling two different iTunes libraries, Syncing multiple devices to one iTunes library

10-23-09: Using a laptop with an iTunes library on an external hard drive, Transferring YouTube videos to iPod, iPod touch accessibility settings, Disabling Shake to Shuffle on iPod nano, Purchased songs fail to download from iTunes Store, Charging and powering off iPhone

10-16-09: Moving iTunes to a new computer, Transferring contacts from Blackberry to an iPhone, Disabling iPhone Backups, Using AV cables for audio only, Problems syncing photos to iPod touch, Memorex iFlip and iPhone compatibility

10-9-09: iPhone OS and external keyboards, Adjusting ratings in a remote iTunes library, Excluding tracks from Genius Mixes, Moving iTunes library out of My Documents, Playlist folders on iPod touch, Refreshing random Smart Playlists

See the rest of the Archives...

Next: Free Music for Your iPod or iPhone

Previous: Ask iLounge 5-16-08

Comments

1

I had my ipod nano on the counter and as I walked away it fell, but did not hit the floor because it was conected to my earphone which I was still wearing.

However, it stopped functioning (from the jolt?). All I see is the backlight, and I get no sound or any visual.

What are my options, besides tossing it?

Posted by Jim on May 25, 2008 at 11:46 AM (PDT)

2

I had the same issue as Chris. I wanted to be able to sync my iPod with my laptop while away from the external drive. iLounge’s external drive instructions article worked like a charm, except for one problem.

In my case, for some reason, the iTunes Music Folder didn’t automatically revert back to the external hard drive. When I tried to consolidate the library (to move a podcast and a ripped CD to the external drive), iTunes immediately began giving me alerts about items in my library that couldn’t be found in the laptop’s iTunes Music Folder.

Moral of the story: always double-check to make sure you have the correct location of the iTunes Music Folder set before clicking on ‘consolidate library’.

Posted by fondy442 on May 25, 2008 at 1:27 PM (PDT)

3

i just got my ipod a few weeks ago and it is not letting me sync movies onto it but it will let me sync my songs?

Posted by nikkie on May 26, 2008 at 5:40 AM (PDT)

4

Hi,

  Are there any rumors of a new Ipod nano coming out?

Thanks,

Breta

Posted by Breta on May 28, 2008 at 10:18 AM (PDT)

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