2010 iPod + iPhone Buyers' Guide

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Ask iLounge 6-21-07

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By Jesse David Hollington

Contributing Editor
Published: Thursday, June 21, 2007
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

The most asked question at iLounge.com:

How do I copy music from my iPod onto my computer?

Click here for the answer.

The second most asked question at iLounge.com:

How do I put DVDs on my iPod?


For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.

The Complete Guide to iPod, Apple TV and iPhone Video Formats

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)

Top five questions most recently asked by iLounge readers:

Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)

Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)

Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)

Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)

Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)

A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!

And now, for this week's Ask iLounge column:

Q:

How do I set up a playlist of Podcasts? I want to listen to certain Podcasts before I consider others I have downloaded. I don’t want to create a new playlist each day of individual podcasts episodes, I simply want to say “if Coverville episodes are present play first, if ESPN PTI episodes are present play those second, etc’

- Rand

A:

This is certainly possible through the use of iTunes’ smart playlists feature, and there are various options available depending on exactly what you’re trying to accomplish.

A smart playlist similar to the following should be enough to get you on the right track:

The option for Podcast is true will ensure that only tracks that are actually podcasts will be selected. Play Count filters out those podcasts that you have already listened to, and Date Added limits your smart playlist to include only podcasts added within a certain time frame.

The Limit option is also useful in this context, and can be used to select only a certain number of podcasts, grouping them by criteria such as Album name (the Podcast series is normally stored in the “Album” field in each track), or by other criteria such as “Date Added” which would allow you to limit your smart playlist to either only your oldest or newest unlistened podcast episodes.

Once the smart playlist has been created, you can then choose a sort order for it by clicking on the appropriate column headings in iTunes, which may help to group your podcasts into a more appropriate order based on your listening priority.

For more complicated needs, a series of nested smart playlists can also be used. In this case, individual playlists or smart playlists could be configured to contain individual podcast subscriptions, for example, and then a single master smart playlist would be used to aggregate the content of the individual smart playlists, using the Playlist is… criteria. This is generally the only way to accomplish more complicated nested “AND/OR” conditions when building playlists with more complex criteria.

One other point that should be noted:  If you’re using a recent-model iPod, such as the 5G with v1.2 firmware or the 2G Shuffle, your podcasts will only play through sequentially if you have the shuffle mode turned OFF on your iPod, due to changes in the more recent firmware versions. Since all podcast episodes are set to “Skip when Shuffling” by default, if the iPod’s shuffle mode is enabled, selecting a playlist of podcasts will only play a single episode and then stop. The iPod’s shuffle setting can be enabled or disabled from within the Settings menu on the iPod.

Q:

Gracenote CDDB is not recognizing the two different disks of a two-disc set. When I insert the CD into iTunes, Gracenote lists the tracks from disc 2 for both discs. In other words it will not import Disc 1 with the correct tracks and this is making me crazy as I want Disc 1 in my laptop and in my iPod. Please help me override Gracenote somehow!

- Steve

A:

Much of the information in the Gracenote CD Database (CDDB) is based on user submissions, and unfortunately this means that the information in Gracenote’s database is not always accurate.

The good news, however, is that you can edit the track information for any given CD yourself prior to importing it into iTunes. This is done in much the same way that you would edit track information for a track you’ve already imported: Once you’ve inserted the CD that you wish to import, simply go to the listing of tracks by selecting the CD from the iTunes source list, and edit each track by selecting the track you wish to edit, and choosing File, Get Info, or right-clicking on the track in question and choosing Get Info from the context menu.

In the track info properties, simply enter the correct information for each particular track. Note that you can also use the Next and Previous buttons to move through the listed CD tracks in order so that you can correct the information for each one. An even faster way to do this is to simply use CTRL-N/CTRL-P (on Windows) or CMD-N/CMD-P (on a Mac) as the keyboard shortcuts to the Next and Previous buttons, respectively.

If there are properties such as artist, genre, or album name that you want to change for several tracks at once, you can edit multiple CD tracks as well simply by selecting multiple tracks before choosing the Get Info option.

As an added bonus, once you’ve updated this information, iTunes will store it in your database, so if you ever insert this CD again in the future, iTunes should remember the changes you’ve made and display the track information correctly.

After you’ve entered the correct information for your CD, you can also share this with the rest of the world by uploading it back to the Gracenote database. To do this, simply choose Submit CD Track Names from the Advanced menu in iTunes. This will upload your information to the Gracenote database, submitting it for review by Gracenote’s editorial staff to help correct and update their database.

Q:

I have already used 4 of my 5 computer authorizations available to me. How do I deauthorize a computer I no longer have access to? I read someone else’s query about the same matter in a previous article, and your response indicated that I could go to the Music Store and select “Deauthorize All” from my account settings page, but I cannot seem to do this, as the “Deauthorize All” button does not appear for me.

- Shauna

A:

The “Deauthorize All” button will only appear in your iTunes Store account settings once you have actually reached your five-computer limit for authorizations. The primary purpose of this function is to allow you to reset your authorization count in the event that you cannot authorize any additional computers due to having reached your limit. Prior to reaching this limit you therefore wouldn’t have a need to deauthorize any other computers as long as you still have authorizations remaining.

Note as well that you can only use the “Deauthorize All” option once per year. If you have already used the option within the past year, the button will still appear (providing you have reached your five-computer limit), but attempts to select this option will result in a dialog box advising you of this and on what date you will be able to use the deauthorization option again.

While it is always a good practice to deauthorize any computers you will no longer be using (in addition to removing your iTunes library and any other personal data from them), forgetting to do this for an inaccessible computer does not put any of your personal data or iTunes account information at risk. Even on an authorized computer, iTunes requires entry of your iTunes Store user name and password in order to perform any iTunes Store transactions, such as purchasing new content and viewing or updating your iTunes Store account information. A computer left authorized will be able to do no more than play any existing tracks that have been previously purchased with your account and are still stored on that particular computer.

Further, the “Deauthorize All” option in the iTunes Store will not proactively force deauthorization of any remote computers—rather it just resets the authorization counts in your iTunes Store profile and invalidates all keys previously issued for those computers. The authorization keys are not removed from the remote computer itself until it reconnects to your iTunes Store account to download new content.

If you are still concerned about iTunes Store authorization keys being stored on a computer that you no longer have access to, you can always contact the iTunes Store Customer Support team, explain the situation to them, and ask them to manually reset your authorizations.

Q:

I recently needed to restore my iPod by connecting to iTunes and doing a Restore. During the restore, all my stored music was erased from the iPod. When i went to transfer my playlists from my iTunes library back to the iPod, the songs I had purchased from the iTunes Store would not load. All other playlists loaded normally. How do I load these iTunes purchased songs onto my iPod?

- Dennis

A:

The most common cause of purchased tracks not transferring from your iTunes library to your iPod is your computer either not being authorized to play these tracks, or the authorization keys having become invalidated or out-of-date somehow.

You can reauthorize these tracks either by selecting Authorize Computer from the iTunes Store menu in iTunes 7, or simply trying to play one of your purchased tracks in iTunes itself. In either case, you should be prompted for your iTunes Store userid and password. Once you enter this information, the necessary authorization keys should be downloaded from the iTunes Store and your music should sync properly to your iPod.

Q:

How do I transfer pictures on my iPod that aren’t from my computer to my own PC?

- Jen

A:

Depending on where these pictures came from, and what options were selected when they were synchronized to the iPod, there are a couple of ways to do this.

The simplest and best way is if the Store Full Resolution Photos option was selected when these photos were originally transferred to the iPod. If this is the case, then a full-resolution copy of each picture will have been stored on the iPod alongside the converted ones for iPod display. You can access the full-resolution copies by going to your iPod in “Disk Mode” (via Windows Explorer or Finder) and looking in the \Photos\Full Resolution folder. Your pictures will be organized into sub-folders by Year, Month, and Day.

To access your iPod in Disk Mode, simply ensure that the “Enable disk use” option is select in the iPod “Summary” tab (in iTunes). This will cause your iPod to remain connected after a synchronization finishes, and you should be able to find it listed in Windows Explorer or Finder (Mac). From there you can just browse to it as you would to any other hard disk.

If the “Full Resolution” folder does not exist, then the “Store Full Resolution Photos” option was not selected, and the only versions of the photos you will have to work with are the re-sized versions that were created by iTunes for iPod display.

These images are stored in a proprietary file format, and are converted by iTunes during synchronization to resolutions appropriate for each model of iPod. Although there are third-party tools available to convert these back to normal JPG files, you may find that it’s not worth the effort of recovering them, since the resolutions could be considerably lower than the original images.

In the case of the fourth-generation color iPod (or “iPod photo”) and the fifth-generation iPod, the largest resolution stored for each image is approximately 720x480 image, suitable for on-screen television viewing. This equates to a 0.4 megapixel image, and will likely be considerably lower in resolution than the original photos, but could still be acceptable if there is no other alternative.

The iPod nano, on the other hand, does not support any form of TV output, and therefore does not store any images in a resolution higher than that of the iPod nano screen—176x132, basically thumbnail size (or 0.023 MP in digital camera terms). In this case, it is probably not at all worth the effort of trying to transfer these images back unless they are the only copies that you have remaining.

If you do not have the full-resolution copies stored, and you still want to attempt to transfer the smaller-resolution files back to your computer, there are a few utilities out there that can accomplish this. For Windows, XPlay Photo Browser (free, available on VersionTracker) will work with older model iPods such as the 4G iPod photo, and for newer iPod models, Tansee iPod Transfer Photo ($20, http://www.tansee.com ) is another possibility. Mac users should look at Keith’s iPod Photo Reader (free, http://www.cs.unm.edu/~kwiley/software/keithsIPodPhotoReader.html ) for older model iPods, or FileJuicer ($15, http://echoone.com/filejuicer/ ).

More comprehensive information on iPod photo storage and the various resolutions and image formats used by the iPod can be found in our iLounge Discussion Forums in the thread titled Photo Storage on the iPod - The Gory Details.

Q:

How do I delete a playlist and/or On-The-Go playlist from my iPod after I’m done listening to it? I deleted all of my playlists on iTunes but it wont sync correctly and I can’t delete it from the iPod itself. How do i do this? I’m mainly worried about the On-The-Go playlist.

- Justin

A:

You can’t actually delete the On-The-Go playlist itself, however you can clear out the content of it prior to syncing with iTunes.

Normally, if you add any tracks to the On-The-Go playlist, they will remain stored until you sync your iPod with your iTunes library, at which point the content of the On-The-Go playlist will be transferred back to your iTunes library, with a name of “On-The-Go” following by a sequence number. Once the On-The-Go playlist has been transferred back to your iTunes library, it becomes a new standard playlist, and will be synchronized back to your iPod as any other playlist would. The content of the built-in On-The-Go playlist on the iPod will be cleared, preparing it for the next time you want to queue up additional tracks.

To delete the On-The-Go playlist that is created in the iTunes library, it’s simply a matter of selecting it and deleting it as you would any other playlist. This will also remove the corresponding playlist from the iPod itself. The built-in On-The-Go playlist cannot be removed from the iPod however, but it should be empty following a successful synchronization with your iTunes library.

If you want to prevent your On-The-Go playlist from syncing back to iTunes, the solution is to simply clear it prior to connecting your iPod to your computer. To do this, simply select the On-The-Go playlist from your iPod “Playlists” menu, and scroll down to the bottom until you see the “Clear Playlist” option. Select this and all of the tracks in your On-The-Go playlist will be removed. This will prevent an On-The-Go playlist from being created in iTunes when you sync your iPod.

Q:

Help!!! There are a handful of songs on my iPod that I can only locate if I search for them by song title, not by artist. I’ve checked the tags, and they look fine. Does anyone know how I can fix this?

- Henry

A:

The most common cause of this problem is tracks that are set as “Part of a Compilation” within the iTunes track properties. As discussed in last week’s column, the “Compilation” flag can be used to filter out certain artists from being listed on the “Artist” menu on the iPod and in iTunes. By extension, if only some of the tracks by a particular artist are set to “Part of a Compilation,” then the artist name will still appear on the “Artist” menu, but tracks flagged as “Part of a Compilation” will not be listed under that particular artist. Instead they will be listed under their specific album name, accessible via the “Albums” or “Compilations” menu options.

The fastest way to check this is to turn OFF the Compilations setting on the iPod itself, which can be found under the Settings menu. This will cause the iPod to ignore the “Part of a Compilation” flag, removing the Compilation menu from the Music section, and causing all tracks to be listed properly under their artists. If turning this setting OFF on the iPod solves the problem, then you can go back into iTunes and ensure that the “Part of a Compilation” setting is UNchecked for those particular tracks. See last week’s column for more details on how this setting works and how to change it.



Ask iLounge Archives:

11-13-09: Syncing different contact info with two iPhones on the same computer, iPod shows no content, Syncing music and videos in playlists, Exclamation marks next to tracks in iTunes, Playing podcasts on 3G iPod shuffle.

11-6-09: Storing iPod software updates, Playing an iPod continuously, Transferring play counts to a new iTunes library, iPhone backups, Klipsch S4i earphones

10-30-09: Authorization problems with iPod touch, Changing Grid View background in iTunes, iTunes library and Music Folder are different sizes, Older iPods and firmware updates, Reconciling two different iTunes libraries, Syncing multiple devices to one iTunes library

10-23-09: Using a laptop with an iTunes library on an external hard drive, Transferring YouTube videos to iPod, iPod touch accessibility settings, Disabling Shake to Shuffle on iPod nano, Purchased songs fail to download from iTunes Store, Charging and powering off iPhone

10-16-09: Moving iTunes to a new computer, Transferring contacts from Blackberry to an iPhone, Disabling iPhone Backups, Using AV cables for audio only, Problems syncing photos to iPod touch, Memorex iFlip and iPhone compatibility

See the rest of the Archives...

Next: Total iPhone 2-Year Costs: Charts & Details

Previous: YouTube on Apple TV: Our Thoughts, and Yours

Comments

1

I’ve been trying to find a way to convert already-downloaded podcasts to a lower bit-rate, so that I can put more of them on my 2 gig Nano.

When I follow the usual iTunes procedure: go to Preferences, select ‘Advanced,’ then .mp3 ‘custom’ settings - then select the particular podcast I want to convert, and go to Advanced and select ‘convert selection to .mp3…’

The conversion APPEARS to take place: the little orange ball-thingy that indicates conversion shows up, and after a while I hear the cute ‘lil iTunes twinkle that announces completion of a task…

But when I search for the converted file - NADA! Can’t find it anywhere.

Searching iTunes help was no help either.

Is it impossible to convert podcasts? I can’t imagine why, since they reside on my HD…

Thanks,

Sandy Mitchell

Posted by SandyMac on June 22, 2007 at 9:26 AM (PDT)

2

I have had my IPod Nano for about 5 months. Have about 100 songs on it. Used it this weekend, needed to be charged, put the charger on it and it said “charging”, left and came back about five hours later and the screen was black, all done charging.
I went to turn it on and nothing happened, no change from a balnk black screen. Checked the “hold” button, not orange…not on.
Tried holding the “menu” button and the “on” button down at the same time for a minute or two, nothing happened. Tried an hour later,  IPod went on but screen light grey and blank. No menus items, no lists, nothing just a grey “on” screen. Tried the earbuds, music plays, I can skip to songs, but cannot see anything on the screen. How do I retrieve my playlists, songs, artists, etc., anything on the screen?
Thanks!
Jan

Posted by JMD5 on June 25, 2007 at 8:42 AM (PDT)

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