Article
Ask iLounge 6-27-08
By Jesse David Hollington
Contributing Editor
Published: Friday, June 27, 2008
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q: Is it possible to edit the ‘Purchased’ playlist that comes already set up in iTunes? It must be a Smart Playlist set up for a certain amount of songs or for a preset amount of time. I’d like it to include all the songs I’ve ever purchased. If that isn’t possible, how do I make a list that does?
- Kendra
A: The Purchased playlist that comes pre-defined in iTunes is basically just a standard playlist with a special position in the source list. Tracks you purchase are added to this playlist automatically, of course, but it otherwise behaves just like any other standard playlist, meaning you can sort it, re-arrange the tracks in it manually, and even add and remove tracks. If you delete the Purchased playlist, iTunes will simply re-create it the next time it’s needed (ie, the next time you purchase something from the iTunes Store).
You cannot change the behaviour of the default Purchased playlist, but you can easily create your own Smart Playlist to track your purchased music. This can be particularly helpful if you’ve ever deleted your Purchased playlist or removed tracks from it.
The key to creating a Smart Playlist to track your purchased music is that all music purchased from the iTunes Store has a “Kind” of either “Protected AAC Audio File” (standard iTunes Store tracks) or “Purchased AAC Audio File” (iTunes Plus tracks), so you can create a simple smart playlist that searches on either of these criteria:

If you want to include ALL purchases in your Smart Playlist, including video files, you can refine the Smart Playlist slightly to only look for the word “Purchased” or “Protected” at the beginning of the “Kind” field:

You can also build a Smart Playlist that contains only your purchased video content. Videos will be listed with a “Kind” of “Protected MPEG-4 Video File” so you only need to search on this criteria and you can add additional restrictions for different kinds of video, so if you wanted to create a Smart Playlist that shows only your purchased movies, for example:

Note that with Music Videos there is one additional exception to be aware of: iTunes Plus Music Videos do not contain any reference to “Purchased” or “Protected” in their “Kind” field, so the above Smart Playlists will not include these music videos. Since iTunes Plus music videos have an audio bit-rate of 256kbps, the following Smart Playlist may help to identify these tracks, but only if you have not created any of your own music videos with a 256kbps audio track:

Q: I have bought some audiobooks from eMusic which are provided as hundreds of three-minute files, with titles numbered 001 through 233 (for example). How can I organize these in iTunes and on my iPod to facilitate playback without having to keep track of which segment I am on? Is there any way to set up a playlist that will remember my place in the sequence of files, in the same way that the “Remember playback position” will remember my place within an individual file?
- Joe
A: Although neither iTunes nor the iPod can remember your position within a playlist, they do keep track of which items you’ve listened to by setting a “Last Played Date” and “Play Count” for each item as you listen to it. Therefore, the easiest way to solve this problem is through the use of Smart Playlists to track which audio book chapters you’ve already listened to and thereby remove them from the playlist as you listen to them.
You can either start by placing all of your audiobook tracks into a standard playlist, or if they are properly tagged simply build the Smart Playlist to identify and group all of those tracks by the audiobook title, album, or artist fields. You would then specify a criteria of “Play Count” is 0 to only include those sections that you had not listened to. For example, the following Smart Playlist would select all of the chapters/tracks in a specific audiobook, excluding those that have already been played through to the end:

You would then ensure this playlist is synced to your iPod, and listen to your audiobook tracks directly from this playlist. When you finish listening to a chapter/track in your audiobook, the play count for that track is incremented, and the next time you open that Smart Playlist on your iPod, the first track listed should be the one you’re currently listening to, since the others will have been removed based on the “Play Count is 0” criteria.
Q: I’m planning to format my Windows XP computer. Is it possible to save my current iTunes music library and to re-import them again later on when I reinstall Windows XP again?
- Danny
A: Absolutely. In a default configuration, iTunes stores everything you would normally care about in a folder named “iTunes” located under your “My Music” folder in your current user profile. Unless you have changed the default locations in your iTunes preferences, this folder normally contains your iTunes library database and all of your media files.
Simply backup this folder and everything in it to an external hard drive or CD/DVD before your reformat your computer. When you have reinstalled Windows XP and iTunes, copy this folder back into its normal location (under your “My Music” folder) before your start iTunes for the first time. Once it’s copied back, restart iTunes and it should pick up the existing library database and all of your existing media files.
Of course, if you’ve moved the “iTunes Music folder” (under the “Advanced” tab in iTunes Preferences), you will need to back that up in addition to the main “iTunes” folder, as this secondary folder is where your actual media files will be located.
The only thing that will not be backed up by this process is your iTunes Preferences, which are stored elsewhere in Windows. Although you can back these up as well, these do not always restore properly, so it’s better simply to re-visit your iTunes preferences settings after you have your library up and running and confirm that they are all set to your liking.
Our our iPod 201 tutorial on Managing your iTunes Library on an External Hard Drive has more information on how this all fits together.
Q: I purchased a game (Texas Hold’em) for my old fifth-generation iPod, which has since been stolen and replaced with a new iPod classic. However, this game will not sync with my new iPod classic, and in iTunes it says it is only compatible with the fifth-generation iPod. Any ideas how to make it sync to the new iPod classic?
- Patrick
A: Unfortunately, games that were purchased for the fifth-genereation iPod are simply not compatible with the iPod classic or iPod nano (video). This incompatibility is due to the fact that these new iPod models use a different hardware architecture, and the games had to be recompiled for the new hardware. Sadly, however, Apple chose to not offer an upgrade path for previous fifth-generation iPod users, requiring the games to simply be re-purchased again for the new iPod models at the full retail price.
Therefore, you will have to re-purchase the game from the iTunes Store for your iPod classic. Alternatively, you can try contacting the iTunes Store customer service department to see if they can be of assistance in allowing you to download the game again to include the iPod classic version, but they will likely also tell you that you need to purchase the game again for your iPod classic.
Q: I’m ripping CD’s into my iTunes library and the artist and album names aren’t coming up on the information. Is there any quicker way of adding the info rather than doing them all individually, or can you do it once and then copy it for the whole album?
- Gerald
A: The first thing you should check if the CD information is not coming up properly is that you have a working Internet connection when you insert the CD, since the track information is downloaded from the CDDB system on the Internet. You can also force iTunes to check again by selecting Advanced, Get CD Track Names from the iTunes menu.
Keep in mind as well that non-commercial CDs, such as “mix CDs” that you’ve made yourself, will not be identified by the CDDB service, since these are not standard CDs.
In terms of editing the track information for a CD before importing it, this is actually handled in much the same way as it is for normal tracks that are already in your iTunes library, meaning you can also very easily edit the properties for multiple tracks. Simply insert the CD, select all of the tracks in the track listing, and then choose File, Get Info:

From this dialog box, edit the common track information like you normally would (ie, album, artist, etc) and click “OK” to apply these changes to all of the selected CD tracks.
Naturally you won’t be able to edit the names of individual tracks from this dialog box, since these are likely going to be different for each track, but here’s another useful shortcut that may help: You may already be aware that when editing the track information for an individual track, you can use the Next and Previous buttons at the bottom of the track information dialog box to navigate between tracks. However, you can also use keyboard shortcuts for these buttons: ALT-N/ALT-P on a PC or CMD-N/CMD-P on a Mac will quickly move you through the track listing and the cursor will remain in the current field. This should help you make short work of entering individual track names without having to use the mouse each time. Simply enter the track name, hit ALT-N or CMD-N and then type in the next track name, and so forth.
Q: When I go onto iTunes and click Get Album Artwork for a new album, it constantly says the artwork can’t be found. When I first added my files the artwork feature was fine and the old artwork is still there, but anything new that I’ve added to my library won’t appear.
- Simon
A: Firstly, you will need an iTunes Store account to get album artwork, and you may need to ensure that you are signed in to the iTunes Store when you do this. You can sign in to the iTunes Store by selecting Store, Sign In from the iTunes menu and entering your userid and password when prompted.
Keep in mind as well that since iTunes gets its album artwork from the iTunes Store, only those tracks that are normally sold on the iTunes Store will have artwork available for them. Therefore, if you rip a Beatles CD into your iTunes library, you’re not going to find any artwork for that, since iTunes doesn’t carry Beatles albums. In this case, you will simply have to find and add the artwork manually.
Further, iTunes looks for album artwork based on the artist and album information in your existing tracks, which must therefore match the corresponding album on the iTunes Store. Even subtle differences, such as a suffix on the album name (ie, “Greatest Hits (Remastered)” ) can be enough to prevent iTunes from finding the matching artwork.
The bottom line is that you’re best to try looking for the album directly on the iTunes Store. If the album cannot be found at all, then iTunes doesn’t carry it in their catalog and cannot provide artwork for it—you’ll have to find your own artwork and add it manually (Amazon.com and Walmart.com are good places to look for artwork). If the album is found on the iTunes Store, make sure that the spelling of the artist and album name for the iTunes Store version matches the tracks in your library, otherwise iTunes may not be able to match them up when searching for album artwork. In this case, simply editing the properties of your existing tracks so that they match what is listed on the iTunes Store will often be enough for iTunes to find the album artwork during the next search.
Ask iLounge Archives:
10-3-08: Displaying lyrics on iPod touch, Calculating playlist sizes, Transferring tracks to iPod in manual mode, Purchasing older iPod models, Using iPhone without phone service, Shuffle modes
9-26-08: iTunes HD TV episodes showing up twice, Shure MPA-3C and iPod touch, Synchronizing iPod to a new iTunes library, Problems updating iPhone applications, Managing iTunes media files on an external hard drive, Managing multiple iPods on one computer
9-19-08: Removing Genre column in iTunes 8, Syncing TV Shows by playlist, Recovering Mac-formatted iPod on Windows, Recovering photos from iPod, XtremeMac Luna X2, iPod flash memory capacity, Restoring older iPod models
9-12-08: Managing iPhone Backups, iPod disk mode and deleted items, iPod Plays only single tracks, iPhone and T9 predictive text, Copying ratings and play counts from iPod to computer, Automatically retrieving CD information and album artwork
9-5-08: AV output from iPhone 3G dock, New playlists not appearing on iPod, Transferring music on iPod touch from multiple computers, Resetting iTunes Store authorization counts, Editing tag information, iPhone task applications
Next: Ask iLounge 7-4-08
Previous: Ask iLounge 6-20-08
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1
I have had iTunes not find artwork on several occasions, even though the title is spelled exactly the same way it is in the iTunes Store.
Alternatively, you can find high quality artwork at http://www.albumartworkexchange.com/ They currently offer 10,000 covers at 600 x 600 or better.
Posted by Galley in Greenville, SC on June 30, 2008 at 6:26 AM (PDT)
2
Doh! The correct URL is http://www.albumartexchange.com/
Posted by Galley in Greenville, SC on June 30, 2008 at 6:27 AM (PDT)
3
I have a better way of multi-handling audiobooks. I set up a dumb playlist called “Bookbag” and put my current book in there. Then I set up a smart playlist called **Unread Chapters as described above, drawing from the dumb playlist. So all I need to do to start a new book is to clear Bookbag and put the new book in there.
Posted by otaku on June 30, 2008 at 12:18 PM (PDT)
4
How does reformatting XP affect your FairPlay authorizations?
I replaced my computer’s hard drive about a year ago and after installing iTunes and setting up my account with the previous username/password, my number of FairPlay authorizations dropped by one. In my case, I didn’t back up/restore the old iTunes database file.
I was just curious as to whether losing one of my authorizations was caused by creating a whole new iTunes installation or was it due to replacing a physical piece of hardware?
Posted by Paul on July 1, 2008 at 5:53 PM (PDT)
5
If you don’t have all your music organized on iTunes, you can also copy the music and put it back in the exact folders you had them (i.e., c:\documents and settings\username\my documents\my music, you only need to copy the 3 files inside the iTunes folder too.
I’d recommend making a backup of these 3 files from time to time, since they store all the information of the library (ratings, times heard, times skipped, gapless info), and should your iTunes crash and ask you to re-import EVERYTHING one again, insted of selecting the Lybrary file (don’t do this! your podcasts will be combined with your music), just repair it and restart it, making shure these 3 files are in the iTunes folder.
Posted by Arturo Lugo Gonzalez on July 2, 2008 at 6:01 AM (PDT)
6
About the FairPlay authorizations, simply deauthorize your computer before you format, then reauthorize after. Otherwise, iTunes will see your pre-format computer and after-format computer as two separate computers, not the same one.
Also, that info after authorizations are not stored in the iTunes database file, Apple has a secret system for that.
Hope this helps
Cameron
Posted by Cameron in Reno, NV on July 17, 2008 at 6:41 PM (PDT)