Article
Ask iLounge 6-28-07
By Jesse David Hollington
Contributing Editor
Published: Thursday, June 28, 2007
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q:
How do I set my iTunes to manual mode without having my iPod plugged in to my computer, so I can ensure that my music won’t be erased by a blank iTunes library?
- Stefanie
A:Unfortunately, even though it’s set through iTunes, the “manual” setting is actually a setting for the iPod itself. Therefore, there is no way to change this setting without connecting your iPod to your computer.
Keep in mind, however, that iTunes keeps track of which iPods are associated on the basis of your current library, not your current computer. So if you’ve reformatted your computer, or otherwise completely deleted your entire iTunes installation, iTunes will recognize your iPod as belonging to a different library when you connect it, and will prompt you with a warning message to ask whether or not you want to erase it and sync to this new current library.

Simply select “Cancel” in this dialog box, and the automatic synchronization process will not occur. Your iPod will be left connected, however, so you can then access it through iTunes and put it into manual mode by selecting it in the iTunes source list and checking the appropriate box:

The only time you do need to be concerned about automatic synchronization is if you’ve erased content from your existing iTunes library (ie, deleted tracks from directly within iTunes). In this case, connecting the iPod will cause an automatic sync to run, since you’re using the same iTunes library that your iPod was originally synchronized with. In the event that you need to avoid this, you can override the automatic sync by holding down the CTRL+ALT keys on a PC (CMD+OPT on a Mac) while connecting the iPod. Keep these two keys held down until you see the iPod appear in the iTunes source list, and the normal iTunes automatic synchronization process will not be run. You can then switch the iPod into manual mode as shown above.
One other point to note: The “manual mode” is a setting that travels with the iPod, rather than a setting specific to the iTunes library. Once you have enabled manual management of your iPod, it will remain in manual mode on any computer you connect it to, unless you manually turn it back off.
I am planning to get a new computer, and will be copying my iTunes Library to an external hard drive. I use the checkboxes in the song list to turn off songs I don’t want to listen to. How can I keep the unchecked songs that way when I get my new computer?
- Michael
A:The simple answer in this case is to ensure that you also copy the iTunes library database to the external hard drive as well, and then transfer this back to your own computer.
By default, the iTunes library database is found in your My Music\iTunes folder on a PC, or your Music/iTunes folder on a Mac.

Within this folder several files and sub-folders may appear, but the key component is the iTunes Library.itl file. This file contains all of your metadata that is not stored within the tracks themselves, such as rating, play count, last played time and checkbox state. This file also includes all of your playlists, as well as other information, such as tracking the iPods that are associated to a particular library, and the synchronization status of those iPods.
If this will be a one-time transfer to a new computer, the simplest solution is to shut down iTunes on your old computer and then copy the entire content of the “iTunes” folder to the external hard drive. You can then connect the external hard drive to your new computer, and copy the “iTunes” folder back to your My Music folder on the new computer. Once you start iTunes, it will read this database file from this default location, and everything should work in much the same way as it did on the original computer.
If you want to keep your iTunes library database on the external hard drive along with your music, then you can tell iTunes to use a different path for this file by holding down the SHIFT key (Windows) or OPT key (Mac) when starting iTunes. Keep holding it until you see a dialog box similar to the following:

You can then select the “Choose Library” option and browse to the path of the “iTunes” folder on your external hard drive. Once this has been changed, iTunes will default to this path each time it is launched unless you change it again by following the same procedure.
Is there a way to stop iTunes from lowering the track volume of songs when I add files to my music library. Because of this when I add songs from the iTunes folder to my phone, they are a lot lower in volume. Also my burned CD’s seem to have the same effect. What can be done about this?
- Matt
A:iTunes should not normally reduce the volume on imported tracks by default unless the “Sound Check” feature is enabled. In this case, iTunes will apply a volume normalization setting to any CDs that you import in order to ensure that the volume of all tracks is balanced (so you do not get frequent volume changes when listening to mixed playlists, for example).
The Sound Check option can be enabled or disabled under the iTunes Preferences menu, on the Playback tab. If Sound Check is disabled, then new tracks imported will not have any volume normalization data added to them, and any data in existing tracks will also be ignored (although it will be left in place).

Note that there is also a separate setting for whether or not Sound Check is used when burning audio CDs from your iTunes library. The Advanced, Burning tab under iTunes preferences has a setting for whether or not Sound Check data should be used when burning audio CDs.

How can I manage my audiobooks so that when I am listening to an audiobook and then I decide to change off and listen to something else, music or otherwise; when I return to listen to my audiobook again I have to remember which track I was on and the exact amount of time that has expired. Is there a way to listen to an audiobook, leave, and then return to the spot where you left off?
- Joe
A:iTunes and the iPod offer a feature whereby any track can be set to “bookmark” its playback position when you stop listening to it. While this is obviously most useful for audiobooks, it can actually be set on any audio or video track in your iTunes library.
To tell iTunes and/or the iPod to save the playback position for a specific track, simply modify the track properties in iTunes by selecting the track in question, and choosing File, Get Info. The “Remember Playback Position” checkbox can be found on the “Options” tab.

Once this setting is enabled, not only will the iPod and iTunes retain the current playback position in these tracks, but will in fact even transfer this bookmark information between devices—so if you leave off five minutes into an audiobook on your iPod, and then sync your iPod to iTunes, you will be able to pick up right where you left off in your iTunes library, or even on another iPod (after syncing the other iPod to your iTunes library, of course).
Note that this only works within individual tracks, however. If you’re using audiobooks that are made up of more than one track, and want to maintain a reference to the tracks you’ve listened to, this can be done with a smart playlist to track the “Play Count” field of your audiobook tracks, and exclude those you’ve already listened to.
To create a smart playlist, simply choose File, New Smart Playlist and fill in the criteria that you would like the smart playlist to use. For an audiobook playlist, you can likely filter by a field such as the album or artist name, depending upon how you have your audiobooks tagged in iTunes. Beyond that, simply set the “Play Count” criteria to zero, and your smart playlist will automatically exclude any chapters from that audiobook that you’ve already listened to.

If the space on your iPod is limited, you can even use the “Limit” option in the smart playlist to only load in a few chapters of each audiobook at a time.
You can then start listening to the audiobook by using the smart playlist. As you listen to each chapter or segment, it will be marked as “played” (the play count will be set to 1), and will therefore disappear from the smart playlist the next time you load it. The chapter you are currently listening to should therefore always be the first item in the playlist for that audiobook.
I bought a new iPod and am giving my old one to my granddaughter. Is there any way I can change the name of the iPod?
- Maren
A:If you’re giving away your iPod, your best option is actually just to use the iTunes “Restore” feature to return the iPod to its factory settings. This will erase everything on the iPod, returning it to the original settings that it was using when it originally came out of the box. When your granddaughter then hooks up the iPod to her iTunes library for the first time, she will be presented with the standard new iPod setup wizard, which will give her an opportunity to name the iPod and choose her own synchronization settings.
To restore the iPod, simply connect it to your iTunes library, select it in the left-hand source list, and then choose the “Restore” button from the Summary tab:

Note that if you don’t want to erase the content on your iPod, but rather just want to change the name, this is certainly possible as well. To do this, simply double-click on the iPod in the iTunes source pane. The name will change to an editable field, and you can simply type in a new name for the iPod.

Note that in this case, the iPod will be renamed and will retain all of your content. However, if you’ve been using automatic synchronization against your own iTunes library, your granddaughter will be prompted as to whether she wants to erase the iPod when she first connects it to her own computer. If she selects “Erase and Sync” any content that is already on the iPod will be removed and replaced with what is in her own library. If she wants to retain any content that you may have loaded onto the iPod for her, she will need to switch it into manual mode, as described in the first question above.
I tried hooking up my iPod with iTunes and there was an error message saying “file required for syncing is not there.” I ejected the iPod by clicking on the eject button and then restarted computer to reconnect the iPod and all my songs are gone! I also cannot copy new files into the iPod.
Where the main screen of iTunes used to have a blue bar indicating current file storage, the bar is now ORANGE.
Can you help me understand what happened and if there is a way to fix it?
- Kyle
A:The most likely problem in this case is that your iPod library database has become corrupted, and iTunes (and the iPod) therefore no longer recognize any of your music files, even though they may still be physically stored on the iPod’s hard drive or flash memory. Since iTunes can no longer read the iPod index database to find the music, it assumes that all of the files that are still stored on the iPod fall into the “other” category, since they cannot be identified as anything else.
If you’ve been using automatic synchronization and have all of your music and other media content in your iTunes library as well, then the fastest and easiest solution is to simply perform a “Restore” on the iPod. This will reformat the hard drive or flash memory on the iPod, erasing anything on it, and rebuilding a new iPod database in the process. You should then be able to resynchronize all of your content back to the iPod.
If your music is only on your iPod, however, and you do not have backups anywhere else, you will need to access the iPod in “Disk Mode” in order to copy these music files back off the iPod and onto your hard drive. Unfortunately, since the iPod database is corrupted, many of the utilities that would normally work to recover your music won’t be able to help you in this case, as they rely on your iPod database in much the same way that iTunes and the iPod itself does.
You will therefore have to manually go into your iPod via Windows Explorer or Finder (Mac), and go into the \iPod_Control\Music directory. All of your music and video files will be stored under this directory, although they are not stored in any organizational manner that would make sense to a human. The good news, however, is that you can copy them all out manually back to your hard drive, and then import them into iTunes. Since iTunes uses the internal tag information to identify files rather than the directory and file name, it will be able to sort this all out for you, and the tracks should be imported with their proper name, artist, album, and other information. The only data that you will lose in this case is your playlists, ratings, and play count data, since this information is only stored in the iPod’s internal database, and not within the files themselves.
Note that if you cannot see the \iPod_Control folder when accessing your iPod through Windows Explorer, you may need to turn on the option in Windows Explorer to display hidden files and folders. This can be found by selecting Tools, Folder Options from any Windows Explorer or “My Computer” window menu.

In Mac OS X you can get access to the hidden iPod_Control folder in Finder by selecting Go, Go To Folder from the Finder menu bar, and then typing in the full path to it, which will look something like /Volumes/your iPod name/iPod_Control.
This is one of many possible reasons why it’s always a good idea to keep your music backed up somewhere other than on your iPod. The iPod is not intended to be a device to serve as the only repository of your music, as it is a portable device that can be lost or damaged.
I bought a used fourth-generation iPod and it only came with the USB cable. I’m missing the iPod CD with the driver. Do you where I can buy that CD or is there anything else that i can do so that my computer will recognize the iPod?
- Cristina
A:Actually, there are no iPod-specific drivers, per se. Everything you need can be obtained within the latest version of iTunes from Apple’s Web Site. Simply go to http://www.apple.com/itunes/download/ and get the version of iTunes appropriate for your operating system (Windows or Mac) and then install it on your computer.
Once you’ve done this, connect the iPod, and it should simply appear within iTunes and be ready to go.
If you’ve installed the latest version of iTunes, and the iPod is still not appearing when you connect it, you can try using a different port or USB cable. It would also be a good idea to check for more information on Apple’s Support site at http://www.apple.com/support/ipod/ or post more information in our iLounge Discussion Forums.
Note that most of the support issues concerning iPod USB connectivity are the same across all models of iPod, so troubleshooting steps in this area that are related to the fifth-generation iPod with video will apply equally to the fourth-generation iPod as well.
Ask iLounge Archives:
11-20-09: Sharing iTunes libraries between two user accounts, Enlarging text on iPhone 3GS, Transferring an iPod to a new user, iPhone shuffles when walking, New 8GB iPod touch models, Transferring purchases from a remote iTunes library
11-13-09: Syncing different contact info with two iPhones on the same computer, iPod shows no content, Syncing music and videos in playlists, Exclamation marks next to tracks in iTunes, Playing podcasts on 3G iPod shuffle.
11-6-09: Storing iPod software updates, Playing an iPod continuously, Transferring play counts to a new iTunes library, iPhone backups, Klipsch S4i earphones
10-30-09: Authorization problems with iPod touch, Changing Grid View background in iTunes, iTunes library and Music Folder are different sizes, Older iPods and firmware updates, Reconciling two different iTunes libraries, Syncing multiple devices to one iTunes library
10-23-09: Using a laptop with an iTunes library on an external hard drive, Transferring YouTube videos to iPod, iPod touch accessibility settings, Disabling Shake to Shuffle on iPod nano, Purchased songs fail to download from iTunes Store, Charging and powering off iPhone
Next: Instant Expert: Secrets & Features of iTunes 7.3 (Updated)
Previous: All Things iPhone
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1
i have a 60 gig ipod and just bought another of the same i have tranfered all my songs but i want to transfer all my playlists which i have many with lots of tracks in them. how can i transfer the playlists to my new ipod without having to do each track individually
Posted by johnny l on June 28, 2007 at 7:06 PM (PDT)
2
How do I setup my new ipod nano? instructions say connect directly to computer not using a USB port. the connection cable is for a USB port.
Posted by heinyj on July 2, 2007 at 6:26 PM (PDT)
3
My computer with my old iTunes recently crashed down and I was unable to get it fixed. I synced my iPod onto a different iTunes that was already being used. So I can’t have my iTunes showing unless I plug my iPod in, and the other iTunes isn’t being used. I want to know, is there a way I could switch mine to the library that is already there and make the other one only come up when it is being plugged in?
Posted by alltimelowlove on August 25, 2007 at 5:58 PM (PDT)
4
first i want to say that i am sorry i am thick as wood.
my request is very simple i suppose…i want to replace the music i have on my mini with new music.
i created a folder on an external hard drive and to it, added about 925 songs. i wish to replace what i have on my mini now with these new songs…sounds simple???
i have been trying to upload these songs for 2 hrs and i am not able to do so…
can someone spare some time for an old geezer and offer me some help??
thanks if you can..
morty
Posted by mort on October 4, 2007 at 10:50 PM (PDT)
5
this is me again, ol’ mort. looking at the Help this is what i see:
To add songs to iPod manually:
Connect your iPod to your computer.
When the iPod icon appears in the iTunes window (under Devices), select it.
If the Summary pane is not showing, click the Summary tab.
Select “Manually manage music.” (If you have an iPod that displays video, the checkbox says “Manually manage music and video.”)
Click Music (below Library, on the left side of the iTunes window) and then drag songs and playlists to your iPod.
i get no iPod icon and i see no summary pane in the itunes software…so i am really stumped..can anyone help me??
thanks
mort
Posted by mort on October 4, 2007 at 11:26 PM (PDT)
6
Hi-Please can you tell me if there are any problems i should be aware of with transferring my itunes library from my old xp equipped desktop,to my new vista home premium eqpd laptop.Also,what is the best way to connect the two computers for a high quality,fast transfer.
Lastly,and please excuse my grey haired ignorance, what software do i use? should i let itunes do the transfer,or leave it to windows?
Many thanks in advance for any help you can give,regards p.n.
Posted by paul newham on August 2, 2008 at 10:06 AM (PDT)
7
I have an 8 gig ipod nano that I have always synched with itunes. I have loaded all my cd’s into itunes and also purchased from there. I was on vacation and ran into a Dj who had alot of music on a laptop. He allowed me to loaded tons of his music onto my ipod. If I synch now itunes will think they are all illegal and not accept them. Is there a way that I can get all those songs into itunes and be able to keep everything and still sych etc…?
Posted by Dr. K on November 10, 2008 at 6:55 PM (PDT)