Ask iLounge 7-18-08

Article

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

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And now, for this week's Ask iLounge column:

Based on something I read on the Omni Group website it looks like iTunes apps can be shared. Quote: “Just like music purchased from iTunes, OmniFocus can be installed on multiple iPhone or iPod touch devices.” This leads me to believe that apps I’ve bought for me can be installed on my wife’s iPhone! Is this too crazy to be true?

- Robert

Actually, that is completely true. The iTunes Terms of Service make no distinction between applications purchased from the iTunes App Store and other types of media content. The only exceptions listed are for movie rentals, since these operate differently due to the time-based restrictions.

Provided your wife’s iPhone synchronizes to a computer that is configured for the same iTunes Store account, you can share your purchased applications in much the same way that you can share any other type of purchased content.

Note, however, that since applications cannot be installed manually, you must actually be synchronizing those applications from an authorized computer—you won’t be able to just plug in any iPhone to your computer and drag-and-drop the applications onto it.

If your wife synchronizes her iPhone to a different computer than the one you originally purchased the applications on, simply ensure her computer is authorized for the same iTunes Store account, and then connect your own iPhone to her computer and select File, Transfer Purchases from (your iPhone) from the iTunes menu. This will reverse-sync all purchased content, including applications, from your iPhone back onto her computer. She can then sync those applications directly to her iPhone from there.

Will I be able to use Handbrake with the new iPhone to convert DVD movies to MP4 and bring them into iTunes? I’m trying to decide if I should get the new iPhone or keep my old one.

- Donna

Absolutely. There have been virtually no changes to the video formats and capabilities on the new iPhone 3G, and in fact it basically runs the same v2.0 iPhone firmware that is available for your existing iPhone.

Any movies you have previously converted should continue to work without any problems, and you can continue to convert DVDs using Handbrake in the same way that you have in the past.

My brother purchased the new iPhone 3G and is giving me his old iPhone. What do I need to do, if anything, to transfer the phone to my name? Do I just insert my current SIM card?

- Adriana

This is a question that is best raised with your wireless carrier in terms of ensuring that you will be able to use your existing SIM card in the iPhone. Some carriers will require that you obtain a new SIM card, and you may also need to sign up for an iPhone plan.

These requirements aside, however, transferring your account to the iPhone really is technically as simple as inserting your SIM card, as long as you have a proper SIM card that the iPhone will accept.

To otherwise reinitialize the iPhone for your own use, you can simply select Settings, General, Reset from the iPhone menus and then choose Erase all Content and Settings.

This will basically return the iPhone to a new “out-of-the-box” configuration, and you can then connect it to iTunes, activate it with your SIM card, and load your own content onto it.

Note that if the iPhone has already been updated to the iPhone v2.0 firmware, the “Erase all Content and Settings” option will take about an hour to run, as it does an actual wipe of the data on the iPhone for security purposes. On prior versions of the iPhone firmware, the option will normally only take a few seconds.

Now that Rogers has brought the iPhone 3G to Canada, does this mean that I can buy an original first-generation iPhone from eBay and use it on the Rogers network? I don’t really want to sign a three-year contract and would rather just buy the iPhone outright. 3G also doesn’t interest me, as I live in Northern Ontario where there are barely decent EDGE services. Will features like Visual Voicemail now work up here with the original with the original iPhone?

- Gilles

Unfortunately, first-generation iPhones may normally only be activated on carriers/networks that they were originally available on. This means that if you have an AT&T iPhone, you will not be able to activate it on the Rogers network legitimately—you will still need to jailbreak and unlock the iPhone the same way you would have previously needed to do.

The problem is that before you can use your iPhone, it must be “activated” by iTunes (this is also sometimes referred to as “unbricking”). During this process, iTunes looks up your IMEI (phone serial number) and ICCID (SIM card serial number) in its database to determine if these are valid and if they match an authorized model and combination of iPhone and SIM card. Connecting a first-generation iPhone in this case, even with a perfectly valid iPhone 3G SIM card inserted into it will result in iTunes reporting that it cannot activate your iPhone as you do not have a valid carrier-supported SIM card.

This back-end database used by iTunes appears to be tied into the supported carrier networks, and there have been reports of some carriers “activating” first-generation iPhones. Presumably if the carrier adds your first-gen iPhone IMEI into their system, iTunes would be able to activate your iPhone. However, Rogers has at this point stated that it is against their policy to do this and that they will not activate any first-generation iPhones on their network.

Further, unless you can actually convince your carrier to actually “activate” your first-generation iPhone, chances are they will not be able or willing to add the Visual Voicemail feature either. Visual Voicemail must be provisioned on the carrier’s side, and most carriers will not enable it unless you have an iPhone that was purchased and activated by them.

The bottom line, it seems, is that for now first-generation iPhones are in the same state as they were prior to the iPhone 3G launch. If it was available in your country prior to the launch, you should still be able to use it, but the iPhone 3G expansion has not automatically brought older iPhone compatibility along with it.

I recently updated my iPod touch to the new v2.0 firmware, and now when I connect it to my computer, iPhoto pops up and sees it as a camera. Does the iPod touch actually have a camera in it now? I can’t seem to find one, and there are never any pictures available to download from the device itself.

- Rob

The iPod touch does not include a camera, but with the release of the v2.0 iPod touch firmware, you now have the ability to save photos onto your device from other applications. For example, tapping on a photo in an e-mail message or holding your finger on a web page photo will bring up an option to save that particular photo onto your device. Likewise, you can take screenshots by pressing the HOME and SLEEP/WAKE buttons simultaneously.

All of these photos get saved into a “Saved Photos” section under your “Photos” app on the iPod touch:

Note, however, that this “Saved Photos” section only appears when you actually have some saved photos. You can browse and work with these saved photos in the same way as any other photo in your iPod touch library, including e-mailing them out or using them for contacts or wallpaper. However, as an added bonus, the iPod touch now provides the same method for transferring these saved photos to your computer as the iPhone does—the device simply appears as a PTP Camera when you connect it to your computer via a USB port, prompting whatever application you normally have assigned for photo import to start up and offer to import these photos for you.

I recently purchased a new iPhone 3G and was wondering how to configure my GMail account for “Push” e-mail services? The AT&T rep told me told that I could get “Push” e-mail with my current GMail account, and I’ve got my account all set up on the iPhone and mail is coming in, but it doesn’t seem to show up automatically when I get a new message. Is there something else I need to do or configure on GMail’s end? Thanks for any help you can provide.

- Sue

Unfortunately, the iPhone does not provide “Push” e-mail with GMail. The AT&T rep you were speaking with may have been confusing the iPhone with the RIM Blackberry, which does support push with GMail through RIM’s Blackberry Internet Service (BIS).

The Blackberry and the iPhone both use completely different proprietary “push” technologies for e-mail, so they are not inherently compatible with one another. Whether GMail plans to update their systems to offer this functionality in the future is not certain, but as of today it is simply not available.

If you need “push” functionality with the iPhone, your options are limited to Apple’s MobileMe service, Yahoo, or a Microsoft Exchange server via ActiveSync. All other e-mail systems operate on a “Fetch” basis, and will poll for e-mail on whatever schedule you set, ranging from every 15 minutes to simply polling manually on-demand.

Note that the iPhone Mail app does immediately check for mail whenever you open it, so the only distinction is that non-push accounts will not proactively deliver your mail to the device and notify you of it immediately—you’ll have to wait for the next polling interval.

You can check which accounts are configured for “Push” and which ones support it simply by going into Settings, Fetch New Data on the iPhone. The main screen will allow you to globally set whether push is enabled, and set the polling interval for those accounts that do not support push e-mail:

Tapping on the “Advanced” button will take you to a screen where you can configure each of your accounts individually:

Accounts that support “Push” normally have this enabled by default, but you can change these to either “Fetch” or “Manual” on a per-account basis. Accounts that do not support “Push” will only have the “Fetch” or “Manual” options available for their settings.

Ask iLounge Archives:

2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad

11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer

11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device

11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5

10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud

See the rest of the Archives...

10-7-11: iPhone 4S battery life, New features in iPhone 4S, Buying iPhone 4S Unlocked, iPod nano and Nike+ Kit, Purchasing iPhone 4S for use abroad

9-30-11: Opening iTunes library from external hard drive, Moving Playlists to iPod, Downgrading iOS on iPod touch 2G, Playing Playlists in iTunes, Problems with iTunes opening automatically when connecting an iPhone

9-23-11: iOS 5 release and OTA installation, Transferring Purchases to iTunes, iPad and iPhone charger compatibility, iPod touch and regional App Stores, Find My iPhone and Remote Lock/Wipe, Previous iTunes Libraries Folder

9-2-11: Transferring iTunes library from Mac to Windows, Reading ebooks on iPod classic, Recovering lost password on iPod touch, Transferring music from a Windows iPod touch to a Mac, Backing up in iTunes 10.4

8-26-11: Updating playlists when consolidating iTunes files, Migrating from iPod touch to iPad, Buying and listening to music on multiple devices, Updating firmware on 4G iPod, Backing up iPhone without a computer

8-5-11: iCloud and Find My iPhone, Mac app for converting DVDs to iTunes, Clearing Sort Fields in iTunes, Importing MP3 audiobooks into iTunes, Creating iTunes library on external hard drive

7-29-11: Adjusting iPod touch ringer volume, iPod touch and wired networks, Consolidating information from two iPhones, Changing Apple IDs on an iPad, Track information not appearing when importing into iTunes

7-8-11: Using Start and End times with Apple TV, Sending Photos to Apple TV via AirPlay, Track Info greyed out in iTunes, iPhone upgrade eligibility, Downloading Album Artwork

7-1-11: Sharing multiple iTunes libraries on one computer, Burning MP3 CDs, Organizing audiobooks on iPod classic, Identify tracks not in any playlists, Copying content from a Mac-formatted iPod to Windows

6-24-11: FaceTime Edition: Costs for using FaceTime, FaceTime iPod model compatibility, Using FaceTime internationally, Using Multiple FaceTime devices in the same family, Missing FaceTime icon on iPod touch, Receiving FaceTime calls when out of coverage

6-17-11: Importing videos into iMovie for iPad, Switching to a new iPod touch, Transferring iTunes library database, User ID requirements for old iPod classic, Burning a CD from an iPod touch

5-20-11: Connecting an iPod to a stereo, Problems moving an iTunes library, Gifting apps, Problems joining CD tracks, Streaming AirPlay from a line-in source

4-15-11: Problems sending e-mail over Wi-Fi, Syncing iPhone content from different computers, Resetting a used iPod touch, Javascript on the iPad, Renaming an iOS device

4-8-11: Setting up an iTunes Store account for a child, Organizing Music Videos in iTunes, Album art missing on iPod touch purchases, Finding a serial number for a missing iPod, Purchases not syncing to iPod nano

4-1-11: Syncing existing apps to new iPad 2, iPod classic microphone compatibility, Recovering lost iTunes Store purchases, Recovering non-purchased content from iPod, Displaying unique artwork for compilation albums

3-25-11: Apple TV not showing Descriptions, Using a U.S. iPad 2 in other countries, Transferring iPod music to iPad 2, Audiobooks on iPod touch, Using an iPad on Windows

2-25-11: Redeeming iTunes Gifts on iOS, Finding MP3 tracks in iTunes, iPad Camera Connector on iOS 4.2, Backing up iTunes Playlists, iPad Video Formats and Battery Life

2-6-11: Removing playlists from iPod, 2G/3G iPod touch cases, iPod charging cables, Locating Apps folder, Transferring audiobooks to iPod

1-28-11: Car Bluetooth receivers, Editing Contacts on iPod touch, iPod touch shuffles songs, iPad and Bluetooth headsets, iPod touch and external keyboards

1-14-11: Transferring iPod classic from Mac to PC, Cover Flow on 30GB iPod, Transferring iTunes library between two external hard drives, iPod shuffle dock adapters, Connecting iPhone to a new iTunes library

11-19-10: Gifting Apps, Backing up Apps, Cleaning up old folders after moving iTunes library, FaceTime data usage, Storing iTunes videos on a different hard drive

11-12-10: Music videos play audio only, Advanced Smart Playlists, Transferring iTunes to another user account, iPhone 4 Case Program, Restoring a locked iPod touch

10-29-10: Viewing content on iPod from iTunes, Playing iTunes at a party, Viewing available space on iPhone, Recovering content from an iPod nano, Moving an iTunes Library to Windows 7

10-22-10: iTunes Store appears differently on another computer, Using iPod touch with an AV output cable, Transferring apps from iPad to iPod touch, Restoring iTunes from backup, Placing FaceTime calls with one e-mail address

10-15-10: Reorganizing content into a new iTunes library, Moving iPad+iPhone to a new computer, Hiding built-in apps on iPod touch, Missing built-in apps on iPod touch, Using iPod shuffle with older operating systems

10-8-10: Using Apple TV with different iTunes accounts, Setting up Apple TV on a different computer, Streaming content to Apple TV from other sources, Merging iTunes Store accounts, Importing music as audiobooks

10-1-10: iOS Calendar integration, Moving iTunes completely to an external hard drive, Automatically tagging imported movies, Recurring billing on iPad 3G, Transferring data to new iPad

9-24-10: On-The-Go Playlists with iOS 4, Using multiple iPods on one PC, Moving Apps and Artwork folders to external hard drive, Transferring Apps from iPod touch to iPhone, Syncing Genius Mixes to iPhone 4

9-17-10: Using iPhone 4 without cellular service, iPhone screen remains active during calls, Re-downloading Apps, Reset passcode on iPod touch, Copying audiobooks to iPod

9-10-10: Disk Use on iPod nano 6G, Using an iPhone and iPod touch on the same iTunes library, About iPod touch 4G Apps and Battery Life, Moving iTunes Library to a new Windows 7 PC, Upgrading to a new iPod touch

8-27-10: Using iPad 3G GPS without a data plan, Setting up iPod without installation CD, Movie Rental options don't appear in iTunes, iTunes prompts to remove apps from iPod, Recovering content from iPod touch

8-20-10: Accessing Internet Radio from iOS Remote app, Converting an iPod touch from Windows to Mac, Home Screen Wallpaper not available in iOS 4, Transferring non-purchasd content to a new computer, Managing multiple iTunes Libraries with different preferences

8-13-10: Restoring iPod touch onto iPhone, iPhone 3G only plays monaural audio, Corrupt iPod Photo Cache, Sharing Apps between family iPods, Not all songs transfer to iPod, Unknown playlists in iTunes

7-30-10: Transferring playlists from iPod touch to iPhone, Tracking Changes in Word Docs on iPad, Alarm Clock apps for iPhone, Problems connecting to iTunes Store, Transferring video from iPod nano 5G

7-23-10: Upgrading to a new iPhone, Using GPS car kit with Bluetooth stereo, Viewing podcast info on iPod classic, Deleting Apps from iTunes, Cleaning up content on iPod marked Other, Finding a lost iPod touch

7-9-10: Transferring iBookstore purchases between devices, Transferring files manually onto iPod touch, Sending e-mail attachments from iPhone, Transferring apps from iPhone to iPad, Selecting music to sync to iPhone

7-2-10: Accessing iTunes U on iPad, Transferring video from 5G nano to iPad, Compilations and Artist listing on iPod classic, Backing up and erasing iPhone 3G, Downloading podcasts outside of iTunes, iPhone 4 Retina Display apps on iPad

6-11-10: iPod touch prompts for old iTunes password, SMS message storage on iPhone, 3G iPod and iM600 speakers, Adding music from iPod nano to iPhone, Converting tracks in iTunes and iPod, Syncing selected music to iPad

6-4-10: iPad 3G and International use, Extra authorized computers in iTunes, Adding music to multiple iTunes libraries, Adding purchased music to iPod from another computer, Problems playing back CDs burned in iTunes, Large amount of Other content on iPod

5-14-10: Storing iPhone apps in a different folder, Removing games on iPod classic, Transferring videos from iPod nano, Continual iPod charging, Bluetooth A2DP support on iPad, Resetting iPod touch password lockout

4-30-10: Updated ID3 tags in iTunes, Problems downloading free updates from iTunes Store, Transferring Keynote files to iPad, Opening iTunes library from external hard drive, Restoring iPod and content, Syncing iPod to a new computer

4-23-10: Converting lossless tracks for iPod, Repairing corrupted iPod filesystem, Syncing existing apps to a new iPad, Streaming iTunes Radio in the car, iPads and iTunes Store authorization limits

4-16-10: Pairing iPod touch with Bluetooth headsets, Adding lyrics in iTunes for Mac, Restoring playlists on a new computer, Upgrading iPod touch to 3.0, iPod touch shows iTunes logo, Adding playlists to iPhone

4-9-10: Copying text from iBooks, Using iPad without Wi-Fi access, Syncing one iPad to multiple libraries, Setting up an iPad as a gift, Conserving space on iPod, Gifting an iPod touch, Syncing and backup up iPhone Notes

3-19-10: Restoring iPhone from Backup, Sharing Apps on multiple iPhones, Syncing Recently Added playlist, Older iPods and firmware updates, iPad and Remote Desktop control apps, iPhone Sync Cable compatibility

3-12-10: Syncing iPod with new iTunes library, Excluding selected playlists from sync, Sharing iTunes content on multiple iPhones, iPad and iTunes sync options, Shuffle playlists on iPod classic, Creating iPhone ringtones

3-5-10: Running iTunes app on external hard drive, iPod shuffle shows no content, Switching Apple ID in iTunes, External microphones for 5G nano, Removing columns in iTunes, iPod Dock and Remote control solutions

2-26-10: iPad Edition II: Sharing files between apps, iPad font support, Connecting to projectors, Using external storage, Downloading third-party music, iBooks and dictionary support

2-19-10: Checkmarks in iTunes, Storing files on iPhone, Identifying songs not in playlists, Black Dock adapters, Transferring purchased apps from iPod touch, Reformatting iPod for Mac

2-12-10: Using iPod with purchased content in different countries, Playing WMV e-mail attachments on iPhone, Deauthorizing iTunes, iPhone background audio recording, Displaying photos via TV out, Transferring saved photos from iPod touch

2-5-10: Recovering iPod serial number from iTunes, Using apps on new iPod touch, Transferring apps to another iPod touch, iPod touch and apps requiring OS 3.x, iTunes Media Folder path and network drives, Backing up audiobooks to CD

1-29-10: The iPad Edition: Updating Apps for iPad, iPad Accessory compatibility, iPad and iPhone tethering support, AT&T Wi-Fi access, Annotation support in iBooks

1-22-10: Recovering iPhone apps, Joining Audiobook tracks, Cleaning up after iTunes Consolidation, Moving iTunes to an external hard drive, Recovering iTunes onto an external hard drive, Burning CDs from an external hard drive

12-18-09: Audiobook Burn Limits, iPod touch audio quality, Adding a second family iPod to iTunes, Accessing iPod Diagnostics Mode, Track numbers appear in track names, Syncing playlists to iPod

12-11-09: Resetting iTunes authorizations, iPod capacity for audiobooks, iPod docks and line-out, Audio output from iPod shuffle, Resuming playlists on iPod touch, Syncing newer iPods with older versions of iTunes

12-4-09: Syncing iPod with no Internet access, Syncing a replacement iPod, Removing synced photos from iPhone, iPhone and iPod external batteries, Transferring photos from iPod nano to computer, Saving iTunes before an OS reinstall

11-27-09: Identifying purchased tracks in iTunes, iPhone 3GS Airplane Mode requirement, Advanced Smart Playlists in iTunes 9, Restoring iTunes from external hard drive, iTunes Store country restrictions, iPod nano 5G speaker compatibility

11-20-09: Sharing iTunes libraries between two user accounts, Enlarging text on iPhone 3GS, Transferring an iPod to a new user, iPhone shuffles when walking, New 8GB iPod touch models, Transferring purchases from a remote iTunes library

11-13-09: Syncing different contact info with two iPhones on the same computer, iPod shows no content, Syncing music and videos in playlists, Exclamation marks next to tracks in iTunes, Playing podcasts on 3G iPod shuffle.

11-6-09: Storing iPod software updates, Playing an iPod continuously, Transferring play counts to a new iTunes library, iPhone backups, Klipsch S4i earphones

10-30-09: Authorization problems with iPod touch, Changing Grid View background in iTunes, iTunes library and Music Folder are different sizes, Older iPods and firmware updates, Reconciling two different iTunes libraries, Syncing multiple devices to one iTunes library

10-23-09: Using a laptop with an iTunes library on an external hard drive, Transferring YouTube videos to iPod, iPod touch accessibility settings, Disabling Shake to Shuffle on iPod nano, Purchased songs fail to download from iTunes Store, Charging and powering off iPhone

10-16-09: Moving iTunes to a new computer, Transferring contacts from Blackberry to an iPhone, Disabling iPhone Backups, Using AV cables for audio only, Problems syncing photos to iPod touch, Memorex iFlip and iPhone compatibility

10-9-09: iPhone OS and external keyboards, Adjusting ratings in a remote iTunes library, Excluding tracks from Genius Mixes, Moving iTunes library out of My Documents, Playlist folders on iPod touch, Refreshing random Smart Playlists

9-25-09: iTunes 9 and Shopping Cart, Restoring iTunes to an external hard drive, Using an HTTP Proxy over 3G, Problems transferring movies from iTunes to IPhone, iPod touch shuffle mode, Using an iPhone without a SIM card

9-18-09: Recovering unlisted media content from iPod, Repeat and continuous video playback on iPod touch, iPhone 3G vs 3GS, Customizing iTunes sorting, Rebuilding an iTunes library, Removing artwork from iPod in iTunes 9

9-11-09: Genius Mixes and iPod classic, Drag-and-drop content to iPod, Sharing home libraries in iTunes 9, Using an iPod without iTunes, Waking to a playlist on iPod touch, Kensington LiquidAUX, Disabling Geotagging Warnings

8-28-09: Consolidating Multiple iTunes Libraries, iPod touch Bluetooth headset compatibility, iPod holds less than advertised number of songs, Transferring media between iTunes Store accounts

8-21-09: Recover Contact/Calendar info from iPod touch, Connect iPod without automatic sync, Managing On-The-Go playlists, iPhone and Stereo Bluetooth Support, Sharing an iTunes library between multiple users on the same computer, Disabling Shake-to-Shuffle on iPod nano

8-14-09: Syncing iPod touch apps and data with a new iTunes library, Automatically adding media files to multiple iTunes libraries from a network share, Downgrading to iTunes 7, iPod nano and disk mode, Displaying release dates on iPod, Playing iPod through TV USB port

8-7-09: Clean up album artwork in iTunes, Syncing media content and calendar/contact info from different computers, Reorganizing recovered tracks in iTunes, Using multiple iPods and iPhones on one computer

7-31-09: Using an iPod and a Zune, iPod and on-TV menus, Backing up Notes from IPod touch, Sharing an iTunes library between a Mac and a PC, Waterproof earphones, 3G iPod and iPhone Accessory compatibility, Shure earphones

7-24-09: Displaying recent plays on web site, iPhone and car integration, iPod classic TV output, Renaming iPhone, Sound quality on different iPod models, iPod shuffle accessory compatibility

7-17-09: Transferring saved application data to new iPhone, Recovering Content from Mac iPod on Windows, iPhone 3GS and charging accessories, Recreating Recently Added playlist, Restoring old iPod touch, Track sorting on iPod classic

7-10-09: Passwords on iPod touch, iPod headphone jack problems, Tagging tracks imported from CD, Adding chapter markers to audiobooks, first-generation iPhone and stereo Bluetooth, Nike+ shoes

7-3-09: iPhone Recent Calls list and location info, iPod touch Bluetooth audio support, Car interface fails after 3.0 upgrade, iPhone battery life, iPhone stereo audio recording,

6-26-09: Recovering a dead iPod touch after 3.0 update, Battery Percentage Display on iPhone 3.0, Options hidden after 3.0 update, iPhone locked after 3.0 update, Managing videos on iPhone, iPod classic accessory compatibility

6-12-09: Conserving power on iPhone, Syncing iPhone Notes, Syncing Apps on new iPod touch, Block pop-ups in Safari, Syncing new iPhone, Playing multiple albums

5-29-09: Sorting tracks in iTunes, iPhone Bluetooth Headset Dock, Recovering Mac-formatted iPod on Windows, Screen damage on 4G iPod nano, Syncing purchased tracks back to iTunes, Managing a class set of iPods

5-22-09: Syncing iTunes content between computers, Importing music into iTunes, Re-transferring apps from a new iTunes library, New iPods and charging accessories, Using multiple iTunes libraries

5-15-09: Starting out with an external hard drive, Syncing playlists manually, Recovering lost iPod serial number, Music count vs Playlist count, Multiple iTunes Store accounts on the same computer, Optimizing album artwork

5-8-09: Organizing audiobooks, Problems transferring purchased items back to iTunes, Keeping played podcast episodes on iPod, Transferring iTunes library to a new computer, iPod shows no content, Using a new iPod with an existing iTunes library

4-24-09: Playing iTunes purchases on a non-networked computer, Finding iPod manuals online, Sharing an iTunes library between separate user accounts, Equalizer on iPod shuffle, Recovering content from Apple TV, Screenshots on iPod touch

4-17-09: Converting tracks to higher bit-rates, Using iPod with non-iTunes content, Using iTunes with an external hard drive, Expired rentals don't delete on iPod, Using only part of a song, Restoring 4G iPod stuck on AC adapter icon

3-27-09: Transferring iTunes library from XP to Vista, Using iPhone as an alarm clock, Splitting iTunes library across two iPods, Recovering iPod onto a computer with an existing iTunes library, Purchased TV Shows stuck in downloads folder, Tagging tracks as Audiobooks in iTunes 8

3-20-09: Using two iPods on a single computer, iPod shuffle 2G/3G accessory compatibility, Displaying TV Show seasons separately in iTunes, Playing iPod through secondary computer, Stopping iPod playback on iPhone, iPod touch 2G and Dock audio

3-13-09: iPod touch vs iPhone, Storing music only on your iPod, Problems transferring rented content, Managing content manually on iPod shuffle, iPod lyrics display, Playing video out to TV from iPhone

3-6-09: iPhone playback on other computers, Games on iPod classic and 5G, Transferring iTunes tracks to SD cards, Group compilations on iPhone, Transferring your iTunes library, iPhone Car Integration

2-27-09: Problems transferring iTunes content to external hard drives, Using an iTunes library database from an external hard drive, Converting Palm address book for iPod touch, How iTunes organizes music videos, Preventing iPhoto from opening when connecting an iPod touch

2-20-09: Video docks for 5G iPod, Connecting an old iPod to a new iTunes library, Downloading iTunes 8 on another computer, Erasing a used iPod and starting fresh, Recovering photos from an iPod, Tracking purchases in iTunes

2-13-09: Waterproof cases and sound quality, Upgrading to iTunes Plus with a manually managed iPod, Reinstalling games on the iPhone, iPhone 3G Dock options, Fixing album artwork problems, Display iTunes Applications category

2-6-09: iPod nano voice memo format, Buying iPods abroad, Skipping a playlist when shuffling, Adjusting playback speed of music tracks, Not all TV Shows syncing to iPod, Checking and unchecking multiple items in iTunes

1-23-09: Synchronizing contacts to iPod touch, Pairing iPhone Remote app, iPhone call audio via Dock Connector, Recovering iPhone apps, New iPods and charging, Remote control of Windows via iPhone

1-16-09: Creating Smart Playlists based on other playlists, Transferring or syncing an iTunes library between two computers, Converting Mac-formatted iPod to Windows, Using Artist and Sort Artist fields, Using an iPod on more than one computer, Importing audiobook CDs as audiobooks

1-2-09: Parents controls on iPod touch, Running iTunes from an external hard drive, Search feature on 5G iPods, Syncing videos to iPod touch, Safari problems on iPod touch, Other content on iPod shuffle

12-19-08: Keeping podcast episodes, iPod and TV USB inputs, Converting PC-formatted iPod to Mac, iPod touch e-mail accounts, Backing up iTunes to a hard drive, Managing and syncing iPod touch On-The-Go playlists

12-12-08: Classifying videos in iTunes 8, Sharing music between iPods, Sharing apps between iTunes libraries on the same computer, iH9 and iPhone compatibility, Recreating Purchased folder, Locating Music Videos

12-5-08: Creating custom slideshows for Apple TV, Optimal album artwork size, Transferring iPod touch from PC to Mac, Upgrading to a new iPod touch, Authorizing iPod Games on new computer, Managing iPod content manually

11-21-08: iPod keeps resetting, Organizing iPhone apps, iPod touch video accessories, iPod-compatible online music sources, Reordering playlists manually

11-14-08: Cover Flow on 4G iPod nano, Setting up iPod touch without Internet access, Internet radio for iPod touch, Apps button missing on iPod touch, mm50 speakers and new iPod models, Including Year field on iPod

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Comments

1

When, if ever, is the Itouch going to come out with the 3G feature?

Posted by Andres Gonzalez on July 19, 2008 at 11:05 AM (PDT)

2

i have a fifth generation ipod that i have all my music stored on from my computer that crashed a year ago. while trying to transfer the music to my new mac laptop..it froze and i can no longer find the music folder within the ipod when its hooked up on the laptop. it does however still have all the music on it. none of this music was purchased on itunes. also i have a new itouch and i got some music from a friend but it wont show up as an icon in the screen under my hard drive like my other ipod does, how can i get it to show up there? thank you.

Posted by jessica on July 20, 2008 at 8:34 PM (PDT)

3

Will the iPhone 3G allow emails to be received by your PC and iPhone simaltaneously? Will the emails remain on both devices until deleted?

Posted by joe h on July 24, 2008 at 12:29 PM (PDT)

4

I can’t seem to find a way to use my iPod Touch (16GB) to store files; just use it as a removable hard drive. Apple’s site says the Touch can’t be used in disk mode, and the only software I’ve seen reference to (can’t remember the name) says it will work on firmware V 1.1.1 - 1.1.4 but my unit is currently 2.0.

What I REALLY want to do is be able to store an html file and associated jpegs in a folder, and then access that file from the built-in Safari browser in the Touch. Am I hoping for the un-doable?

Posted by C Hopper on August 6, 2008 at 3:32 PM (PDT)

5

My iphone was working great. I went into the ATT store to purchase one for my husband. While there they offered to charge my battery. Once I got the phone back one of the ATT employee’s itune account was stored onto my phone and I no longer had visual voicemail available. I now get “voicemail Unabailable” “your account may not be configured properly for this feature. How do I fix this? And, how did this happen just charging the phone?

Posted by Brenda DeMent on September 2, 2008 at 2:37 PM (PDT)

6

I have an ipod nano 4g and decided i wanted to put some album artwork on the ipod.When it was connected to itunes i went to my songs on my ipod right clicked and clicked get info. i then went to artwork and put in my pictures which are all jpeg images and clicked ok. When i ejected the ipod only some of the artwork appeared and there was just a black screen where the others should have been. any help please?

Posted by elliot on April 4, 2009 at 2:55 PM (PDT)

7

I just recently bought a 32GB itouch. When I went to go plug it up onto my computer to charge/open it, it wouldnt. A little box appeared and said, “this version of itunes is not compatible with your device. Please install the updated itunes to resume using.” I just got a new computer and apparently it didnt have the updated itunes on there. I still have the old version. My friend said he would activate my itouch for me at his house and then give it back to me the next day so I can use it. My question is, since my itouch will now be acitvated since my friend has the updated itunes, when I want to start syncing music to my itouch, will it prevent me from doing so even though its already activated and I still have the old version of itunes on my computer? I need this answered asap!

Posted by Amber Hymel on May 13, 2010 at 7:27 AM (PDT)

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