Article
Ask iLounge 7-23-10
By Jesse Hollington
Applications Editor, iLounge
Published: Friday, July 23, 2010
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
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Q:
I am planning to get the iPhone 4 and give my iPhone 3G to my dad. How does one transfer the iPhone to another person? I would let my dad sync and create an account on his own. How do I wipe my phone so he can sync on his own? Will my existing iPhone apps sync to my new iPhone 4? Will it allow my dad to sync since the 3G serial number already registered under my name in iTunes?
- Alex
A:The process of both upgrading to a new iPhone and passing your old iPhone on to somebody else is actually quite straightforward.
When you get your new iPhone 4, simply connect your existing iPhone 3G to your computer running iTunes and ensure that it is backed up. This should happen automatically as soon as you sync your iPhone, but you can also force a backup manually by right-clicking on it in the Devices list on the left of your iTunes window and choosing the Backup option from the Context menu that appears.

You can also check to ensure that you have a current backup by going into your iTunes Preferences and checking the Devices tab:

Once you’re sure that you’ve backed up your existing iPhone, you can simply plug in the iPhone 4 and iTunes will prompt you to either set it up as a new iPhone or restore it from an existing backup.
Choosing the Restore option will restore all of your data and configuration settings onto your new iPhone, including data from third-party applications. The backup also includes information on which media content and apps you were syncing to your iPhone, so once the restore complets, iTunes will proceed to sync the same content onto the new iPhone that you have been syncing to your current model. Depending on how much content you normally sync with your iPhone this process may take anywhere from a few minutes to an hour or two, but once complete, you iPhone 4 should be setup identically to your current iPhone 3G.
Once you’ve confirmed that everything is fine with the iPhone 4, you can then connect the iPhone 3G to your computer and perform a “Restore” operation on it to erase all of your data and return it to factory settings. This is done by connecting the iPhone, selecting it in the Devices listing and then clicking the “Restore” button that appears on the Summary screen:

This process erases everything on your iPhone and returns the device to the same state as a brand new iPhone. Normally once the restore process is complete the iPhone will restart and then iTunes will give you a prompt to set it up as a new phone or restore it from a previous backup. Instead, simply disconnect the iPhone from your computer after it reboots and it will be left in a brand new state, ready to be setup with iTunes on your dad’s computer. He can then plug it in and go through the normal setup process in the same way that he would if he had purchased a brand new iPhone.
I recently purchased the TomTom app for the iPhone 4 and I am interested in picking up their car kit when and if it comes out. I am also interested in getting a Bluetooth adapter for my current car stereo which will allow me to stream my audio directly from my phone without the need for wires. If I have my iPhone connected to the TomTom car kit will I simultaneously be able to stream my music with my Bluetooth adapter over my car stereo?
- George
A:This depends somewhat on how you plan to use the audio features on the TomTom Car Kit. The iPhone actually makes two different audio connections to the TomTom Kit: Music, stereo audio and voice guidance passes through the Dock Connector by default while the kit pairs with the iPhone over Bluetooth to be used as a speakerphone for phone calls. The Bluetooth pairing process is not mandatory so you can easily just choose to not pair your iPhone and the TomTom Car Kit together and the iPhone will basically ignore the Bluetooth on the car kit and use whatever other Bluetooth device you’ve paired with it instead.
Further, if you pair with a stereo A2DP Bluetooth device rather than a monaural phone headset then you will be able to send all of the audio from the iPhone out to your stereo instead of sending it through the Dock Connector on the car kit, including voice navigation instructions. When paired with an active A2DP device the iPod app on your iPhone displays an extra button by the volume control allowing you to choose where you want to send your audio to, allowing you to select either your Bluetooth stereo adapter or the Dock Connector in this case.

I would like to view detailed content of a particular podcast on my iPod classic (with wheel). I once inadvertently did something which allowed me to see more detailed information about a podcast than is flashed across when I select one. I have tried pressing the play button while the podcast is playing but that just gives me the option to “Add to On the Go” or to “Cancel”. I know how to get the detailed information from the program on the PC but I want to be able to do it while out-and-about on the iPod. Thank you!
- Juana
A:You need to actually start playing a podcast episode in order to see this information, but once the episode is playing, simply press the center “select” button on your iPod a few times and it will cycle through several screens including track position, rating information and podcast info.
Note that the podcast info is only displayed if the actual podcast track contains additional description information. If no podcast information is available, this screen is simply skipped.
I’ve loaded up my new iPhone 4 with apps, and now want to delete a few of them. I deleted them from the iPhone and deselected them in iTunes so they won’t reinstall during later syncs, but I’d like them gone altogether. How do you delete an app from iTunes once and for all? I found some references to earlier versions, but none of the “how tos” I saw seem to work with the current software/hardware. Help a girl out?
- Anna
A:You can delete applications from your iTunes library in much the same way as any other type of content. Choose the “Apps” section in the iTunes Library listing on the left-hand side of your iTunes window, locate the app you would like to remove and press the DELETE key on your keyboard. As with other listings in iTunes, you can choose to view your apps in either list view, grid view, or Cover Flow view.

Alternatively, you can also select the Delete option from the Edit menu in iTunes or right-click on the app and choose Delete from the context menu. As with media content, iTunes will ask you whether you want to delete the underlying file or simply remove it from your iTunes library.

If you’re sure that you want the app gone forever, choose “Move to Trash” to remove the app from the iTunes library listing and delete the underlying application package. Note that apps removed from your iTunes library in this manner will be removed from any iOS device that syncs with that library. Any data stored in those applications will also be lost as part of this process.
My iPod has a lot of ‘other’(orange part) but when I look at my sister’s, she has very little. How can I delete the excess ‘other’ so I have more space?
- Lauren
A:The orange “Other” section on your iPod indicates content that is not specifically recognized by iTunes as fitting into any of the standard media or application categories. It is normal to have a small amount of Other space taken up by things like album artwork and the iPod’s own operating files, but this should usually be no more than one or two gigabytes, even on a high-capacity iPod classic, and often much less on a lower-capacity device like an iPod nano.
If you’re seeing a lot of space being taken up by “Other” content and you haven’t specifically copied your own files onto your iPod in Disk Mode, then the likely cause is “orphaned” files on your device. iTunes and your iPod use a database to catalog the content on the device, and if a file is on your iPod but not listed in this index, then iTunes has no way of identifying it as a media or application file. Since iTunes updates the iPod’s database after it’s already copied the files to your device, a failed or incomplete sync operation will often produce orphaned files. This can happen for example if iTunes crashes while syncing files to your iPod, or if you disconnect your iPod in the middle of a sync operation before iTunes has finished update its database.
Unfortunately, the only way to easily get rid of this “Other” space is to do a full Restore on your iPod, erasing everything on it, and then reload it from iTunes. This is done by connecting your iPod to your computer, selecting it in the iTunes Devices list and then choosing the “Restore” option from the Summary screen in iTunes.
This essentially wipes you iPod clean, returning it to factory settings and eliminating all of the data including whatever is taking up the “Other” space. You can then reload your music back onto your iPod from iTunes. Note that if you have been managing the content on your iPod manually and do not have all of your music in your iTunes library you will want to copy this data back to your computer before restoring your iPod. You can find out more on how to do that in our tutorial on Copying Content from your iPod to your Computer
I lost my iPod touch somewhere in my home. Is there any possible way to set an alarm on it from the PC or somthing?
- Faten
A:It is possible to do this only if you have a MobileMe subscription and have previously enabled the “Find my iPod touch” feature in your MobileMe account setup on your device. If this is the case, simply log onto your MobileMe account in your web browser and choose the “Find my iPhone” section, which despite the name includes all iOS devices.
From here you will be able to locate your device on a map, display a message on its screen, play a sound, or remotely wipe it entirely.
Note that this feature is only available if you have a MobileMe subscription and had specifically enabled it on the device before you lost it.
Ask iLounge Archives:
2-3-12: Deleting pictures from Photo Stream, Transferring Apps to a new iTunes library, Apple Universal Dock and iPhone 4S, Getting Track Names after CD Import, Video Playlists on the iPad
11-25-11: Removing music after activating iTunes Match, Smart Playlists and iTunes Match, Backing up data from an iPhone, Syncing MP3s to an iPod nano, Migrating Playlists to a new Computer
11-11-11: Configure Apple IDs on family iOS devices, Recovering lost audiobooks, Unable to disable passcode lock on iOS devices, Buying an iPod for audio-only use, Preventing deleted tracks from coming back from an iOS device
11-4-11: iPhone 4S storage capacity doesn't match, Transferring HD video from iPhone 4S to a computer, Recovering photos from iPod touch, Notification Center and iMessage in iOS 5
10-21-11: Using iCloud's Find My iPhone on older devices, Batch deleting photos in Camera Roll, Using iTunes Gift Cards internationally, Audiobooks and iCloud, Merging contacts from two devices into iCloud
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1
RE: the TomTom car kit, I recently bought and returned one for my 3GS. I found it to be less than ideal and not worth the $120. The speakerphone/speaker didn’t work very well, it was difficult to use on the windshield and it would let my iPhone get very hot on some days.
I had previously had a rental car with a stereo that had bluetooth phone and audio streaming capability (a Mazda 3) and I really, really liked it. I could stream music from my iPhone, use my GPS App (I have the Navigon app) and make and receive calls when they came in and listen to all of this over the stereos speakers. When listening to music, the audio would mute and a new GPS direction would come through. When a phone call came in, everything would pause, I’d talk and when the call ended, everything picked up where it left off. Very slick. I simply used a cheap Arkon IPM129-ST vent mount ($10 on Amazon) with a Griffin PowerJolt charger ($20) for long trips. I found that the GPS App worked fine without an extra GPS chip from the dock and even worked when sitting down by the drink holder if not in the vent holder.
When I had to trade in the car for a different one (no bluetooth, only an AUX jack in the stereo) I tried about 4 or 5 different options (TomTom car kit, Griffin TuneFlex AUX, etc.) and nothing worked anywhere as well as the stereo with Bluetooth audio streaming and phone functionality.
When my consulting job ended, I went back to using my own car and looked around for an aftermarket solution. I found the Kenwood KDC-BT945U. It allows bluetooth audio streaming, has an included microphone and it all works just like that Mazda 3’s stereo did (although without the steering wheel controls, which my 2000 Civic never had). I’m very happy with it. It only cost $230 from Crutchfield and I still use my vent mount and charger when I need to.
Some things to note: I don’t think the iPhone 4 will fit in the TomTom Car Kit. It will probably fit in the Magellan one though. Also, the next update of the iOS 4 should bring better Bluetooth support and allow skip ahead and back and metadata support for stereos that support it (the Kenwood will).
Posted by JJ McJJ on July 26, 2010 at 5:15 PM (PDT)
2
Dear Sir,
How i can i store telephone numbers in my iPod. Please help.
Posted by Sibi on July 29, 2010 at 1:45 AM (PDT)
3
Please help is there anyway to recover pictures from the iphone 3gs. i had over 200 one day and the next day i only had 84. i dont know what could have happened. I didnt do anything different. I remember after they werent there i hooked up to computer to download pics that were left and the page that comes up to import pictures never came up. So it didnt download pictures and i had to wait several days before it would download these pics to my computer. I sure hope there is a way to recover these lost pics.
Posted by what183 on July 29, 2010 at 7:57 PM (PDT)
4
Hi,
I have two iPhones and I have found the podcasts feature to be extremely useful. Once set up correctly, whichever iPhone I have viewed a podcast on, that podcast will be deleted off iTunes when I sync, and the second iPhone as well if I sync the second iPhone next time. Perfect. I just got an iPad and initially a couple of podcasts worked the same way. Now it won’t even load any podcasts let alone do proper housekeeping. My settings are the same on all 3 iDevices as well as their iTunes individual settings. Something is amiss.
Posted by George on July 29, 2010 at 9:28 PM (PDT)
5
I recently updated my 3GS to the ios 4.0.1. I have not seen any changes to the looks of the email folder. I have 3 email addresses. The only real change I noticed is in the files that I made on the home pageis the norm for this update.
John
Posted by John Galo on July 30, 2010 at 8:54 PM (PDT)