Article
Ask iLounge 8-29-08
By Jesse David Hollington
Contributing Editor
Published: Friday, August 29, 2008
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q:
I wanted to know if it is possible to block the iPhone from using data services on the 3G/EDGE network. I wish to use it only on Wi-Fi so as to not be charged for any data.
- Eric
A:There are a couple of ways that you can go about preventing your iPhone from using data services on the cellular network. The simplest method is to change the APN (Access Point Name) information on your iPhone. This APN information is basically used to “log on” to your carrier’s data network, and if this information is invalid, then your iPhone will not be able to access cellular data services.
Unfortunately, most carriers hard-code the APN information into the iPhone and will not allow you to change this APN information directly on the iPhone itself when in your home network. However, you can change these settings via Apple’s own iPhone Configuration Utility, which can be downloaded from Apple’s iPhone Enterprise Support page.
The iPhone Configuration Utility is primarily targeted at enterprise organizations who wish to standardize certain configurations across all of the iPhones in their organization, and includes the ability to create customized configuration and application provisioning profiles to distribute to multiple iPhones. Among the settings that can be customized is the APN configuration. Simply setting the APN to an invalid random value is generally sufficient to block your iPhone from accessing the cellular data network.

Using the iPhone Configuration Utility will generate a .mobileConfig file that can then be loaded onto your iPhone simply by e-mailing it to yourself or loading it from a web site via a web browser.
Unfortunately, this can be a somewhat cumbersome process for a novice user, so an enterprising Vodafone user in New Zealand has graciously provided an iPhone-optimized web site that does the exact same thing that the iPhone Configuration Utility would do, simply by generating and providing the same .mobileConfig file that would be built by Apple’s own utility.
Visiting http://unlockit.co.nz on your iPhone will bring you to a page that you can use to set a custom APN or a “Fake APN” on your iPhone in order to disable data access:

After selecting the option from the web site itself, a mobile configuration file will be downloaded to your iPhone and you will be prompted to install it:

Once these settings have been applied, your iPhone should no longer be able to access the cellular data network. This will not affect your WiFi configuration in any way whatsoever, but when you are out of range of a WiFi access point and attempt to access data, the iPhone will indicate that it cannot activate the cellular data network in order to do so.

Should you later decide that you do in fact want to turn cellular data access back on, you simply need to remove the customized mobile configuration file under the Settings, General, Profiles option:

This will remove the customized settings and return your iPhone to its carrier-default configuration. Note that you may need to reset your iPhone or toggle Airplane Mode on and off after removing this profile in order to re-establish a data connection with the cellular network.
How do I delete photos from my iPod?
- Brandi
A:You cannot delete photos directly on your iPod, nor by using iTunes itself. iTunes simply synchronizes the a folder of photos or an album of photos from your computer, based on your synchronization settings in iTunes. The photos on your iPod will mirror the photos that are in any folders or albums which you have selected for synchronization.
Therefore, to remove an individual photo from your iPod, you must remove it from the folder or album that you are synchronization the iPod with. This can involve deleting the photo outright, or simply moving it out of the synced folder or album into another folder or album that you are not synchronizing to your iPod. The next time you sync your iPod, any photos that have been removed from these folders or albums will also be removed from your iPod.
To remove and entire set of photos (ie, a folder or album) you can simply DE-select it for synchronization in the Photos tab for your iPod in iTunes.
For more information on photo management on the iPod or iPhone, see our Complete Guide to Displaying Photos on the iPod and iPhone.
I use Apple’s Backup program to back up to an external drive. When I use their preset routines for iTunes it mentions that it will backup purchases but not iTunes Plus purchases. Am I reading that correctly? How can I add those purchases? Also, my daughter has a bunch of applications for her iPod touch. Are these included anywhere in these routines?
- Rick
A:Unfortunately, this can be a bit complicated. Apple’s Backup application (the one provided to MobileMe/.Mac subscribers), is a bit limited in this regard, in that you can either only select specific files and folders to back up, or make use of Quickpicks, which operate by selecting files by type (usually the file extension).
As you have noted, the iTunes Purchases Quickpick will not back up iTunes Plus content. The reason for this is that this Quickpick works based on file types/extensions, and looks only for files with M4B (Audiobooks), M4P (protected audio files), M4R (ringtones), PDF (booklets) and XML (iTunes library) extensions. iTunes Plus tracks, since they are not DRM-protected, are given the same M4A extension as any other AAC audio file. This means that within the Mac file system they are indistinguishable from files that you have imported yourself in the AAC format.
Note that another important limitation of all of the iTunes Quickpicks are that these will not back up any files that are located outside of your iTunes Music folder in your home folder. If you have re-located your iTunes Music folder to another location, such as on an external hard drive, this content is not backed up.
If you have imported all of your own music in the MP3 format, then it may be possible to build a custom Quickpick that includes M4A files as well, on the assumption that any M4A files would have only come from the iTunes Store. Building this Quickpick is a bit outside of the scope of this article, but you can get some good information from a user-created Quickpicks FAQ at http://www.johnhugg.com/quickpicks.
Another option would be to create a Smart Playlist for your purchased items, using a condition such as “Kind contains Purchased” and manually copy the content of this playlist from iTunes directly to your backup folder, simply by selecting all items in the playlist and dragging and dropping them from the iTunes window onto a Finder window. Alternatively, you can burn a data CD or DVD or this playlist directly from iTunes itself.
As for iPod touch applications, these are not backed up by Apple’s Backup tool either, but these are generally easier to round up. All applications have a .IPA extension, but more importantly they are also all stored together in a “Mobile Applications” folder located directly under your iTunes home folder. This “Mobile Applications” folder remains with your iTunes library database in your home folder regardless of where your actual iTunes Music folder is stored. Adding this “Mobile Applications” folder to the backup list for your existing iTunes backup job will ensure that at least these particular files are backed up along with your DRM-protected iTunes Store purchases:

Note that iTunes’ own Backup to Disc feature does include all purchased content, including iTunes Plus and iPhone/iPod touch applications. Unfortunately, however, this feature can only be used to back up to removable CD or DVD media, and not to an external hard drive.
It appears that people are saying that the AV cables made for the 2007 iPod models are not working correctly with the iPhone and iPod touch v2.0 software. I am aware that older cables do not work with the iPhone or iPod touch, but I am talking about cables that were known to work with the original iPhone. Have you heard this, and if so, does Apple have a response? Has Apple already figured out how to stop outside firms from providing AV cables for these devices?
- Chris
A:There appears to be some variation in the quality and compatibility of many third-party accessories with the iPhone 3G, specifically. Whether these are being caused by the v2.0 software or are due to hardware differences in the iPhone 3G is not clear at this point, but it would seem to be a random compatibility issue with the authentication handshaking rather than some deliberate incompatibility created in the iPhone/iPod touch v2.0 firmware.
Most of the problems that we have found in our own testing have been mostly related to the iPhone not always detecting a compatible accessory immediately after connection and sometimes popping up the “Accessory not Compatible” nag screen. This occurs on a variety of accessories ranging from iPhone speakers to car chargers. If this appears when connecting a video accessory, the video output feature will not work, and the accessory should be disconnected and reconnected to try again.
Other than this inconsistency in some accessories, however, we have not observed any problems with video out compatibility on the v2.0 firmware on any of the accessories that we have tested. Apple’s own cables and docks naturally work completely as expected, as do many other third-party accessories designed to support video output on the 2007 iPod models.
I have iTunes on several computers in my home and I have purchased music from the iTunes Store on two seperate computers. I would now like to consolidate all this music to one computer. Do you have any suggestions on how I can do this? Transferring the information does not seem so hard but how do I get it properly installed? Should i consider a third party software and if so what would you recommend?
- Christian
A:If it is simply your goal to consolidate your purchased content in a single location, the easiest solution may be simply to use your iPod as a transfer conduit. iTunes supports reverse-sync of purchased content from your iPod back to any authorized computer, so if you simply load up all of your iTunes purchases onto your iPod in manual mode and then connect it back to your “main” computer (the once you want to consolidate your music onto), you can use the File, Transfer Purchases option to transfer this content from your iPod back onto your primary computer.
If you are looking to consolidate content other than that purchased from the iTunes Store, this may be a bit more complicated, but is certainly possible. The most straightforward method in this case is to simply copy the media files themselves onto the central computer using a network connection or an external hard drive, and then import them into the primary iTunes library as you would for any other content. This will not bring across any data such as play counts, last played times, or ratings, but any other metadata which is stored in the files themselves, such as track name, artist, album, genre, etc, will import into the new iTunes library.
Playlists can be transferred across in a similar manner: Simply export the playlist from the remote iTunes libraries using the File, Export command in iTunes, which will save the playlist to an XML file. You can then copy this XML file onto the central computer and import it into the main iTunes library using the File, Import command.
Alternatively, if all of your music is stored on your iPod, you can use any number of third-party tools to transfer this information back to your main iTunes library. Our article on Copying Content from your iPod to your Computer provides more detail and some suggested applications for this.
Another option you may want to look into is the TuneRanger application (http://www.acertant.com, $30, trial available), which is a software package designed to synchronize multiple iTunes libraries across a network. This software will be especially effective if you have a lot of duplicated music across your multiple iTunes libraries, since it also provides features for cleaning up duplicates as part of this process and otherwise optimizing your iTunes library. If you have a complicated set of iTunes libraries, this is probably the best route to take in getting a single consistent library.
My iPod touch crashed on me the other day (possibly) after trying to download 10 applications directly on to it! It gets stuck on the Apple screen and will not even go into forced recovery mode. The kind people at the local Apple retailers are going to get me a new iPod touch to replace this unit, but I’m wondering if ALL of my settings, specifically e-mail settings, contacts, calendars, etc, will be synced onto the new device following the last backing up that was performed not too long before it crashed?
- Adam
A:The short answer is yes. As soon as you connect your new iPod touch, iTunes should detect that a backup is available from your previous unit and offer to restore it onto your new device. Selecting this backup will restore all settings and applications that were on your device as of the last backup.

Keep in mind, however, that if the problem on your previous iPod touch was caused by software and existed before the last backup was made, you may have problems in restoring this previous backup. The time and date the backup was made will be shown on the main restore screen, so you can decide from there whether or not you actually want to restore this backup.
If you are primarily concerned about calendar, contact and e-mail information and are synchronizing this information from your computer anyway, then restoring this backup may not be completely necessary, as you can just re-sync the relevant information via iTunes onto your new iPod touch.
Note that regardless of whether you choose to restore this backup or not, you can always revert to a clean iPod touch configuration by doing a full Restore on it via iTunes itself, or you can start with a clean configuration and restore the backup later by right-clicking on your iPod touch in the iTunes Devices list and choosing “Restore” from the context menu. Backups are made on a device-by-device basis using a hardware ID of the device, so the backup from your previous iPod touch will not be overwritten by any backups created from your new iPod touch.
Ask iLounge Archives:
11-6-09: Storing iPod software updates, Playing an iPod continuously, Transferring play counts to a new iTunes library, iPhone backups, Klipsch S4i earphones
10-30-09: Authorization problems with iPod touch, Changing Grid View background in iTunes, iTunes library and Music Folder are different sizes, Older iPods and firmware updates, Reconciling two different iTunes libraries, Syncing multiple devices to one iTunes library
10-23-09: Using a laptop with an iTunes library on an external hard drive, Transferring YouTube videos to iPod, iPod touch accessibility settings, Disabling Shake to Shuffle on iPod nano, Purchased songs fail to download from iTunes Store, Charging and powering off iPhone
10-16-09: Moving iTunes to a new computer, Transferring contacts from Blackberry to an iPhone, Disabling iPhone Backups, Using AV cables for audio only, Problems syncing photos to iPod touch, Memorex iFlip and iPhone compatibility
10-9-09: iPhone OS and external keyboards, Adjusting ratings in a remote iTunes library, Excluding tracks from Genius Mixes, Moving iTunes library out of My Documents, Playlist folders on iPod touch, Refreshing random Smart Playlists
Next: iPhone Gems: Big-Named Games with Middling Ratings
Previous: iPhone Gems: All 30 Tip Calculators + Meal Splitters, Reviewed
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1
Some of my song saved in my music will not transfer over to my ibod i was hopping mybe
you can help me.
rod
Posted by rod hamblin on September 1, 2008 at 7:39 AM (PDT)
2
I just bought an iPhone and have transferred all my Contacts and Calendar from my Treo to it. How do I print the Calendar and Contacts now contained on my iPhone? What are the steps to find this information and then print it out so I can have ahard copy? I have a PC. Thanks.
Posted by Rick Holder on September 1, 2008 at 6:15 PM (PDT)
3
I bought my ipod in the US, I use the same charger in South America and now that I´m traveling to the UK I want to know if I can use the same charger or I have to buy another
Posted by monica on September 7, 2008 at 11:49 AM (PDT)
4
I will be receiving my Itouch 2nd generation very soon. Are there any known armbands being sold on any site for this new product?
Posted by Alex on September 10, 2008 at 12:19 PM (PDT)
5
is there a flash player for iPhone 3G yet?0
Posted by john Mitchell on September 13, 2008 at 8:45 AM (PDT)
6
will a fake APN it work for new i phone 3gs? I using 3G with fake APN right now it work good but i worry don’t know it will work for new 3gs or not? thanks
Posted by tony on June 23, 2009 at 12:59 PM (PDT)