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Ask iLounge 9-19-08

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By Jesse David Hollington

Contributing Editor
Published: Friday, September 19, 2008
Category: Ask iLounge

Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

The most asked question at iLounge.com:

How do I copy music from my iPod onto my computer?

Click here for the answer.

The second most asked question at iLounge.com:

How do I put DVDs on my iPod?


For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.

The Complete Guide to iPod, Apple TV and iPhone Video Formats

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)

Top five questions most recently asked by iLounge readers:

Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)

Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)

Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)

Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)

Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)

A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!

And now, for this week's Ask iLounge column:

Q: How do I get rid of the ‘Genre’ column in the browser in iTunes 8? There used to be a preference for this in iTunes 7, but I can’t seem to find this anywhere in iTunes 8. Further, the artist column in the browser has a ‘Compilation’ entry which I do not want as it contains albums that are clearly not compilations. Any suggestions?

- Laurence

A: In iTunes 8, a number of preferences that were available in previous versions of iTunes have now been either removed entirely or reorganized to different locations.

The preference to hide the Genre column from the browser is no longer available at all in iTunes 8’s normal preferences screen. Instead, you can now only adjust this via a hidden preference option, accessible via a Terminal command-line in Mac OS X or by editing an XML preferences file on Windows.

For Mac OS X users, opening the Terminal application and entering the following command-line will allow you to disable the Genre column:

defaults write com.apple.itunes show-genre-when-browsing -bool FALSE

For Windows users, this hidden preference is adjusted by editing the iTunesPrefs.XML file, which is buried in your “Application Data\Apple Computer\iTunes” folder (under your main username folder). Make sure you back up this file first, and then go in and simply add the lines:

<key>show-genre-when-browsing</key>
<data>False</data>

You can still remove the “Compilations” entry in the iTunes Artist browser, although the preference for this has been moved to the “Advanced” tab in iTunes 8:

Simply UN-check the Group Compilations when Browsing option.

Note that the “Compilations” option serves a useful purpose if you have a lot of albums that are contain works by various artists—particularly if these works are from artists that you otherwise wouldn’t have listed in your library (movie soundtracks are a common example). In this case, leaving the Group Compilations when Browsing option enabled will filter out these “one-hit wonders” from your main Artists listing.

Unfortunately, it is common for many single-artist albums to be misidentified as Compilations, particularly when using track information from a service such as Gracenote CDDB for your imported CD’s. Many users erroneously assume that the “Compilations” flag should be set for works such as “Greatest Hits” albums (ie, a “compilation” of a single artists’ works), when in fact the flag is only supposed to be used to identify those albums that contain works from more than one artist (ie, a multi-artist “compilation” of works).

Fortunately, you can adjust the “Compilations” flag yourself for any track in your iTunes library, or even a group of tracks. To do this, simply select the track or tracks that you want to change the setting for, and choose File, Get Info from the iTunes menu. In the file information dialog box, select the “Options” tab and you can change the “Part of a Compilation” setting from there:

Q: I want to re-watch selected TV shows on the iPod that cover more than one season. How can I selectively add an episode without syncing the entire season which would cause me to run out of room?

- Stephen

A: There are a couple of ways you can go about this, depending on how you have your iTunes library set up and whether you want to watch these shows in order.

The most straightforward solution if you’re interested in re-watching an entire series from the beginning is to return to synchronizing your TV Shows by unwatched episodes, much like you may have done when you watched through the series the first time. In this case, you would simply go into iTunes and reset some or all of your TV Show episodes as unwatched by selecting the episodes in question, right-clicking and choosing Mark as New:

Once these episodes are marked as unwatched, you can simply control synchronization of them to your iPod, iPhone or Apple TV by using the “xx least recent unwatched” setting in iTunes.

Alternatively, if you would like more control over which shows get synchronized to your device, you can create playlists containing the specific episodes that you would like to sync, and then simply set your synchronization options to sync selected playlists, rather than selected shows.

To do this, first create a playlist or set of playlists containing the episodes that you would like to sync to your iPod, iPhone or Apple TV. You can either use a standard playlist and just add the individual episodes manually, or you can use a Smart Playlist to automatically select episodes based on criteria such as “Least Recently Watched.”

Once you have set up one or more playlists containing TV Show episodes, go to the “TV Shows” tab for your iPod or Apple TV (or “Videos” tab for the iPhone or iPod touch) and change the drop-down menu for “Selected TV Shows” to “Selected playlists”

The list of selected TV Shows will change to show a list of playlists which contain TV Show episodes. Simply select the appropriate playlists that you would like synchronized, ensuring the Sync option is set to “All” episodes, and iTunes will synchronize only the episodes contained in those selected playlists.

Q: I use to have a Mac and my iPod is Mac formatted. I no longer have my Mac and my new computer runs Windows. How do I copy the songs on my iPod to Windows? Every time I try, it keeps telling me I need to re-format my iPod to windows and I will loose all my songs! Is there anything I can do?

- Angela

A: The basic problem here is that Windows cannot read a Mac-formatted iPod (or any Mac-formatted disk, for that matter). Therefore, to get the content from your Mac-formatted iPod onto your Windows PC, you will need to either copy this content off using a computer running Mac OS X, or use a third-party software application that allows Windows to read Mac-formatted disks.

Our recommended option for doing this under Windows is to simply get a hold of a program called MacDrive (http://mediafour.com, $50, 5-day trial available). Although this is not a free option, you may find that the trial version provides enough functionality to accomplish a one-time copy of content from your Mac-formatted iPod back to your Windows PC.

Note that MacDrive simply provides the ability to read a Mac-formatted iPod from a Windows computer—it does not provide any iPod recovery capabilities in and of itself. However, once your Windows computer can read your Mac-formatted iPod, you can use any number of third-party iPod copying software tools that are available for Windows; with MacDrive installed these tools will simply access your iPod as if it were Windows-formatted in the first place. See our iPod 201 article, Copying Content from your iPod to your Computer for more information on some of the software applications available for this.

Q: Does anyone know how I can open the photos from my iPod on my PC? I had to reformat my computer and lost all my pictures! I have them on the iPod but can not open the ithmb files! I have tried Tansee iPod Transfer Photo however the pictures are not very good quality (the pictures were not stored in Hi Res on the iPod).

- Jesse

A: Tools such as Tansee iPod Transfer Photo and Findley Designs iPod Access Photo will work to recover photos from your iPod back to your computer, but chances are that Tansee is doing exactly what it’s supposed to be doing and the quality you are seeing is about the best you are going to be able to get from your iPod.

iTunes “optimizes” photos before transferring them to the iPod in order to save space, pre-resizing the photos to resolutions appropriate for the iPod model in question. On iPod models without TV output capabilities, such as the first and second-generation iPod nano, the photos stored on the iPod will be too small to really be of any practical use, since the 1G/2G iPod nano had a very small, low-resolution screen. The full-size iPod models (iPod photo, 5G iPod, and iPod classic), as well as the third and fourth-generation iPod nano models all support TV output capabilities, and therefore store photos in a resolution of approximately 720x480, although the actual specific size depends on the original aspect ratio of the photo.

To put this in perspective, however, a 720x480 photo works out to about 0.3 megapixels—far lower than even most of the very earliest digital cameras.

iTunes does offer the option to Store Full Resolution photos on traditional iPod models, in which case an additional exact copy of the photo is stored on the iPod that can later be recovered by accessing the iPod via Windows Explorer or Mac Finder as an external hard disk. If these photos are present, they will be located in a FULL RESOLUTION folder under the main PHOTOS folder on the iPod itself.

However, unless you chose the option in iTunes to store full resolution photos on your iPod before you lost the original photos, the resized 0.3 MP photos are going to be all you can get back from the iPod.

Q: I was trying to find out information about the XtremeMac Luna X2. On their website they show that they received “Best of Show 2008” from iLounge.com but I can’t seem to find anything about it on your website. Can you let me know if you really did award something and if you have any reviews or other information on the Luna X2?

- Carlos

A: XtremeMac’s Luna X2 was indeed awarded a Best of Show 2008 award from us at this year’s MacWorld Expo in San Francisco. Information and a video can be found in our 2008 Best of Show Winners Announcement.

Unfortunately, XtremeMac has suffered numerous delays on bringing the Luna X2 to market, and the product itself is not yet available. The current expected ship date is now November. Our review of the Luna X2 will appear once the product has actually been released and begun shipping.

More information on XtremeMac and the Luna X2 can be found in the following news items:

XtremeMac explains Luna X2 delay, adds iPhone support

XtremeMac acquired by Imation

XtremeMac returns with speakers, cases, and chargers for iPhone, iPod

Q: I am thinking about upgrading to a flash based iPod (like the iPod touch), and I am wondering if the real storage capacity is closer to the 8, 16 or 32 GB claimed. My 5G 30GB iPod only has an actual storage capacity of 27.84GB after software.

- Jason

A: In reality, the listed versus actual storage capacities for all iPod models have very little to do with installed software and more to do with differences in how storage units are calculated and advertised by hardware vendors versus how they are reported by software.

To a hardware manufacturer, one Gigabyte is equal to 1,000,000,000 bytes, whereas software being binary in nature uses a base-2 system where one Gigabyte is actually 1,073,741,824 bytes.

This is the main reason your computer only reports a storage capacity of 27.84GB for your 30GB iPod. Your 30GB iPod has a capacity of 30,000,000,000 bytes, which divided by 1,073,741,824 equals approximately 27.93. The remaining small difference (0.09 GB or about 90 MB) is attributable to the iPod operating system and software files itself.

Note that this is no different from your computer hard drive. A 160GB hard drive in your computer will only have a “real” capacity of around 149GB as far as your computer’s operating system software is concerned.

This does not change with flash memory chips. A 32 GB iPod touch is going to have a capacity of 32,000,000,000 bytes, which your computer will report as approximately 29.8 GB. The iPod touch operating system and support files are actually larger than the traditional iPod models due and will take up about another 300 MB, leaving you with around 29.5 GB of actual usable space as far as your computer is concerned.

Q: I have a 20 GB 4G iPod. I have changed the battery and done a restore and now it is asking to be plugged into the mains to complete the restore. When plugged into the mains it remains with the plug and socket picture on the screen. Any ideas what I can try?

- Simon

A: Although the fourth-generation iPod was the first model that could charge via USB, most of the fourth-generation iPods required a FireWire-based charger to complete the restore process.

FireWire power adapters provides 12V of power on a different set of Dock Connector pins from the USB chargers, which only supply 5V. The iPod can therefore tell which type of adapter is being used, and in the case of the fourth-generation iPod will not complete the restore process unless it detects power on the 12V FireWire pins.

Unfortunately, most of the modern iPod power adapters and other charging accessories use the 5V USB charging circuits, which means that you may have a hard time finding a FireWire-based accessory to complete the restore cycle. If you have the original AC adapter that came with your fourth-generation iPod which uses the FireWire cable, then this should be sufficient to complete the restore process. Alternatively, if you have a FireWire to Dock Connector cable and a computer with a powered FireWire port, this can be used as well; the iPod does not need actual AC power, but merely the 12V supplied via the FireWire charging circuit.

Ironically, with Apple having discontinued 12V FireWire charging support in most of this year’s iPod models, those remaining accessories that still use 12V FireWire power are becoming more easily identified. Many car chargers still use the 12V FireWire power (since a car natively outputs 12VDC from its electrical system), and many of the older iPod speakers such as the Bose SoundDock and iPod Hi-Fi also charge using the 12V FireWire circuit.

If you do not have a FireWire-based charging accessory handy, your best option is to visit an Apple retailer who may be able to assist you, either via their technical support or simply by allowing you to connect your iPod to a display model accessory that might be able to provide the 12VDC that is required to complete the process. Once the FireWire power is connected, the restore process should complete successfully within a matter of seconds, so you really just need to plug your iPod in briefly to an accessory that can supply the 12V FireWire power to allow it to complete the restore process.



Ask iLounge Archives:

11-14-08: Cover Flow on 4G iPod nano, Setting up iPod touch without Internet access, Internet radio for iPod touch, Apps button missing on iPod touch, mm50 speakers and new iPod models, Including Year field on iPod

10-31-08: iPod charging accessory compatibility, Adding tracks to multiple albums, Removing pre-installed games, Transferring contacts from iPod touch to a second computer, iPod touch accessory compatibility, iPod synchronization to a new computer

10-24-08: Importing folders with M3U files, AV cables with 2008 iPods, Moving iTunes libraries between computers, Unknown albums after importing music, Newly added tracks don't show up on iPod

10-17-08: Backup up your iPod, iPods and viruses, Using an iPod on Mac and Windows, Managing photos on an iPod manually, Adding iTunes Shared Music to iPod, iPod video out

10-3-08: Displaying lyrics on iPod touch, Calculating playlist sizes, Transferring tracks to iPod in manual mode, Purchasing older iPod models, Using iPhone without phone service, Shuffle modes

See the rest of the Archives...

Next: iPhone Gems: Sports Games - Soccer, Golf, Air Hockey, Tennis + More

Previous: iPhone Gems: Five Sci-Fi Games, From Space Monkey to Star Wars

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Comments

1

I don’t normally sync the bookmarks on my 3G iPhone, but did once with the Safari browser for PC.  The sync added two folders ("Bookmarks Bar” and “Bookmarks Menu") that I can’t delete from the iPhone (just like the “History” folder) even though I deleted “Bookmarks Bar” from the (PC) Safari browser bookmarks.  Any idea how to get rid of them?

Posted by TEllett on September 22, 2008 at 1:57 PM (PDT)

2

I have first generation iPod touch, without the upgrade. What are the chances I can upgrade without experiencing the problems and bugs that so many people continue to complain about on a variety of forums. As it is my Touch works perfectly, and I hate to jinx it. Thanks, Mike

Posted by mike on September 22, 2008 at 7:50 PM (PDT)

3

first thanks for all the technical infos on iTunes8

here is my question:
how do I sub-sort by track number ?

Posted by AJ on October 9, 2008 at 8:48 PM (PDT)

4

QUESTION - IPod Classic (80) - When adding music to my slideshow (under settings ) the music is off and will not allow me to select on or a playlist.  I have looked everywhere (I believe) Please help!

Posted by Mycoralbeach on October 14, 2008 at 6:08 PM (PDT)

5

i am having problems downloading itunes8, its telling me that my windows xp home edition is not up to date enough to downloaded itune8.  I just got a new ipod nano 8GB and it needs itunes8 to work, have u any ideas to get it up and running.

Posted by catherine on October 21, 2008 at 12:50 AM (PDT)

6

I have a 80G ipod that won’t sync some of the album tracks in the order that are in, in the ITUNES library. Is ther an adjustment for this?

Posted by Mark Gellert on October 30, 2008 at 1:29 PM (PDT)

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