Article
Ask iLounge 9-5-08
By Jesse David Hollington
Contributing Editor
Published: Friday, September 5, 2008
Category: Ask iLounge
Ask iLounge offers readers the opportunity to get answers to their iPod-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
How do I copy music from my iPod onto my computer?
Click here for the answer.
How do I put DVDs on my iPod?
For converting DVDs, web video, TV shows and home movies to your iPod, iPhone or Apple TV, we have a three-part series outlining the best formats, settings, and various tools to use for converting all types of video content for use on these devices.
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)
The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Windows)
Q: What are the best speakers to use with my iPod? (15, 76-79, and 90-92)
Q: What are the best headphones to use with my iPod? (10, 72-75, and 90-92)
Q: I really want to get a nice case for my iPod. Do you have any suggestions? (36-37, 54-67, and 90-92)
Q: How can I connect my iPod to my car stereo? (14, 32-35, 68-71, and 90-92)
Q: Are there any batteries that I can use to extend my iPod's battery life? (82-83 and 90-92)
A: Answers to these and many other questions can be found in two places. Our Free iPod Book 3.3 provides a complete report card to all of the iPod accessories we've reviewed as of summer 2007, as well as over 125 iTunes and iPod tips & tricks. Further, our new 2008 iPod & iPhone Buyers' Guide has accessory tutorials at the page numbers listed in parentheses above. These and other publications in our Library are free downloads, developed by the editors of iLounge!
Q: I bought the iPhone 3G dock in the U.S. about two weeks ago, as they were not available for sale in Denmark at that time. Now that I’m back in Denmark for a couple of months I want to use it to direct the output sound from the iPhone’s iPod application to my AV system. So back in Denmark I purchased the Apple Composite AV Cable. However, I am not getting any sound from the iPhone when using these cables via the Dock. The iPhone does charge in the dock, but there is no sound. However, when I connect the AV cables directly to the Dock Connector on the bottom of the iPhone, everything works as it should.
So to get sound from a Dock MUST I use the mini-jack out on the back? Can I not transfer sound through the Dock Connector? Could this be an issue with my 3G Dock being purchased in the U.S. and the Apple AV cables being purchased in Denmark? Any advice is appreciated.
- Kenneth
A: Unfortunately, this appears to be a limitation of the iPhone 3G dock itself, and has nothing to do with where the Dock or AV cables were purchased (there are no international differences between iPhone 3G Docks, and the only difference with the AV cable between countries is the power adapter it is bundled with).
The iPhone 3G Dock simply does not output audio or video via the Dock Connector at all, nor does it pass-through the AV Cable’s video authentication. As a result, the only way to get audio from the iPhone 3G Dock is to connect directly to the audio out mini-plug on the Dock itself. Note that the audio quality from this plug should be equivalent to what you will get via the Apple AV cable anyway, and you can still charge your iPhone either with the AV cable or with the original USB cable and power adapter which came with the iPhone.
For playing back video you will need to either connect the Apple AV cables directly to the bottom of the iPhone, or look at a different dock, as the iPhone 3G Dock has no video output capabilities and does not recognize the Apple AV cables.
The 2007 Apple Universal Dock is compatible with the Apple AV Cables and will pass audio and video output through the Apple AV cables. The AV cables are required for video output, however, as this Dock has an audio-only line-out but does not have any video outputs of its own.
On the other hand, the older 2005 Apple Universal Dock will provide audio and video output via its own S-Video and Line-out port (which can also be used as a video port with a three-lead mini-to-RCA cable). However, the 2005 Universal Dock does not work with the Apple AV cables as the audio and video output is directed to the Dock’s own ports rather than the Dock Connector. Both of Apple’s Universal Docks also provide remote control capabilities, although only the 2007 Universal Dock actually includes the remote control.
The Universal Docks also have the advantage that they can be used with certain types of iPhone cases, meaning you may be able to use the Dock without having to actually remove the iPhone from whatever case you are using it with.
With all of that having been said, however, if your only desire is for audio playback, your best option is to simply return the Apple AV Cables and use the mini-jack line-out port on the iPhone 3G Dock, and use the normal USB cable and power adapter that came with the iPhone to provide power and charging to the iPhone while it is docked.
Q: I’m having trouble creating playlists. I click the plus sign (+) in the bottom left corner of the iTunes window, enter a new title, and drag songs from the music library to the new playlist. When I click on the playlist the selections I put there show up fine. However, they never show up on my iPod. After doing all of the above I sync, but the playlist never shows up on the iPod under Playlist? What do I do?
- Larry
A: The most likely cause of this is that your iPod has been set to sync only selected playlists. In this mode, any new playlists you create are not automatically synced to your iPod—you must specifically enable them for syncing.
You can check your iPod synchronization settings by connecting your iPod to iTunes, selecting it from the Devices list on the left-hand side of the iTunes window, and then choosing the “Music” tab on the main screen:

This will indicate whether you are synchronizing ALL playlists or only selected playlists. Syncing selected playlists is generally used to limit the content which you sync to your iPod, most commonly due to space restrictions (ie, your iTunes library is larger than your iPod’s capacity). If this is not what you desire, however, you can easily select “All Songs and Playlists” and click the “Apply” button to simply tell iTunes to transfer everything in your iTunes library (including all playlists) onto your iPod. Note that if you do not have sufficient space on your iPod to store your entire iTunes library, iTunes will give you an error message advising you of this and offering to help free up space on your iPod by removing certain types of content such as podcasts or photos.
If you are synchronizing only selected playlists, simply ensure that any new playlists you have created which you would like to have on your iPod are selected on this screen and click the “Apply” button. The new playlists will be transferred to your iPod, along with any content listed in them which is not already on your iPod.
Keep in mind as well that some of the newer iPod models such as the iPod nano (with video) and iPod classic now support playlist folders, so even if you are synchronizing your new playlists to your iPod, they may be shown in a sub-folder rather than on the main iPod playlist screen.
Q: Is it possible to connect my iPod to someone elses PC or Mac and add their non-DRM protected music (ie ripped personal cds) to my iPod touch?
- LP
A: Yes, this is definitely possible through “Manual mode.” Like the traditional iPod models, the iPod touch supports a manual transfer mode where the iPod touch does not actually sync with iTunes, and you can drag-and-drop content from any library you happen to connect your iPod touch to. In this mode, even iTunes Store purchases can be transferred from an authorized computer onto your iPod touch, subject to certain limitations—notably that you may only have content from up to five different iTunes Store accounts on a single iPod.
To enable manual mode, simply connect your iPod touch to your computer and select it from the iTunes Devices list on the left-hand side of the iTunes window. On the main “Summary” screen which appears, simply click the box labelled “Manually manage my music and videos” and click the “Apply” button to enable manual mode.

Once manual mode has been enabled, the iPod touch will no longer sync your audio and video content with your main iTunes library, nor will it try to sync with any other iTunes library. Instead, you will add content to your iPod yourself by dragging it from the main iTunes library onto the iPod touch in your Devices list. Likewise, any content you want to remove from your iPod will have to be done manually by expanding the iPod touch in the Devices list and managing it in the same way that you would manage content in your main iTunes library. For all intents and purposes, the iPod touch becomes an independent “library.”
In this mode, you can of course connect your iPod touch to any other computer running iTunes and transfer content onto it in much the same way.
Note that other types of content such as Info items (Calendars/Contacts/Bookmarks), Podcasts, Photos, and Applications will still be synced automatically, however, if any of these are selected. These types of content can only be synchronized automatically from a single computer, although podcasts can be transferred manually like any other type of audio track.
Keep in mind that if you add content from several other computers and then wish to return to automatic synchronization, any content you have added will be removed from your iPod unless it is already in your iTunes library. Returning to automatic synchronization “re-mirrors” your iPod with the content of your iTunes library, so any content that does not exist in the main iTunes library is removed from the iPod. If you want to return to using automatic synchronization and do not want to lose this content, you will need to transfer it into your iTunes library. See our iPod 201 article, Copying Content from your iPod to your Computer for more information on some methods for doing this.
An important note for our other readers: Despite the similarities between the iPod touch and iPhone, “Manual mode” on the iPhone currently does not work in this manner. Enabling manual mode on an iPhone will allow you to manage the content manually from ONE computer, however, your iPhone will still show up as if it is in automatic sync mode when you connect it to any other computer. It is unclear at this point whether this is a bug or intentional behaviour on Apple’s part, but it should be noted that the iPhone did not originally support any manual management mode, so this feature came to the iPhone much later than it did to the iPod touch.
Q: We have 4 computers (PC and Mac) at home, two of which have crashed at various times. After reinstalling the OS and iTunes, I authorized my iTunes Store account and it sees this as a new computer. Further, I recently used Time Machine to restore my disk on my powerMac and now iTunes sees it as a new computer also. I’m eating up my 5 computer allowance with the same machines! What can I do?
- Gil
A: Unfortunately, there is nothing you can do about this directly in the situation where your computer becomes inaccessible and has to be reinstalled. Part of the iTunes Store authorization process is based on your actual operating system installation as well as certain hardware parameters, so when you reinstall your OS, iTunes sees your computer as a different machine from where it was previously authorized.
The best solution is to ensure that you DE-authorize your computer whenever possible before reinstalling or sending it for repair or upgrade. Reinstalling the OS or upgrading significant portions of your hardware (ie, replacing the main board) will usually result in iTunes needing to be re-authorized and using up another authorization count.
To DE-authorize your computer, simply select Deauthorize Computer from the Store menu in iTunes, and enter your iTunes Store userid and password. This will remove the authorization information from your computer and reduce the authorization count in your iTunes Store profile. You can reauthorize the same computer simply by trying to play back a purchased item (in which case iTunes will prompt you for your iTunes Store account information) or by selecting Store, Authorize Computer from the iTunes menu.
Note that there are no limits to the number of times you can deauthorize and reauthorize, so this can even be done just as a precaution in a situation where you are not sure whether or not you’ll have a problem (such as sending your computer in for repair or upgrade).
Of course, sometimes computers fail outright and it is simply not possible to deauthorize your computer before reinstalling it or replacing failed hardware. However, if you do find yourself in a situation where you have used up all of your authorizations and are at your five-computer limit, iTunes does provide a safety net: Once per year, after you have reached your five-computer limit, you can deauthorize ALL of the computers on your iTunes Store account, resetting your authorization count to zero.
To do this, log in to your iTunes Store account by selecting the iTunes Store from within iTunes, and clicking on your account name (or the “Sign-in” button) which appears at the top-right corner of the screen. Once you have signed in, you will be taken to your “Apple Account Information” page:

Your number of computer authorizations are shown in the top section below your billing address information. If you have reached your five-computer limit, a “Deauthorize all” button will appear which can be used to reset your authorization count back to zero and clear all of your computer authorizations. Again, this button will only appear after you have reached your five-computer limit.
Once you have used this option, you will need to re-visit those computers that you do want authorized and RE-authorize them manually.
Keep in mind as well that you can only use this option once within a 365-day period, although if you find yourself in a very unique situation where you have reset your authorizations within the past year and have again hit the limit due to some serious hardware disaster, you could always plead your case with the iTunes Store support group, which can of course reset the limit for you manually at any time.
Q: I recently edited the details of a large number of tracks and I want to restore the original data (ie, Artists Name instead of Various Artists). I thought if I deleted the tracks from iTunes and re-imported them this would restore the original track data but it doesn’t seem to work. I also tried changing the location of the folder I was importing from to see if this would make any difference but it seems wherever I import these tracks from they retain the changed information and not the original. Any suggestions?
- Matt
A: When you update or modify track information via iTunes, this information is not only written to the iTunes database, but is also written directly into the AAC or MP3 file headers (or “tags"). As a result, when you reimport these files, or import them into a different library, iTunes reads this tag information to populate its database. There are a few pieces of information that are stored only in the iTunes library, but these are usually due to the lack of any corresponding standard tag to store them in (this includes information like rating, play count, last played date, etc).
The upside of this feature is that you don’t have to rely on a single point of failure (the iTunes database) for your critical track information. Unfortunately, this also means that if you want to revert to earlier information, there is really no easy way back unless you have a pre-import set of your media files backed up somewhere that you can revert to. Tag changes made by iTunes (or any other program) overwrite any information that was previously in the file headers, so there is really no way to get this information back without restoring to older versions of those files.
If you have a backup of your iTunes library database, you might be able to get away with reverting to that, although this can be tricky. iTunes will by default use the information contained in its database, but it will update this information from the ID3 tags whenever an MP3/AAC file is accessed (whether for editing or playback). Restoring the old iTunes database and using the “Convert ID3 Tags” under the menu will work to overwrite the MP3 file ID3 tags with the iTunes database information in some cases, but this is dependent on a number of factors that are likely outside of your control (such as existing ID3 tag versions within the MP3 files themselves).
Note also that marking your MP3/AAC files read-only will not solve this problem for future edits. Since iTunes insists on writing updated metadata into your file tags, it will not allow metadata to be updated for a read-only file, even in the iTunes database. Read-only tracks are shown with their properties greyed out when you try to edit them in iTunes.
Q: Do you know of any note or list applications available through the App Store that display the red circle notification on the Home Screen when a new event or “To Do” is created. I am looking for an application that displays these outside of the App itself, so there is no need to check within the App. It would be nice to quickly glance, and see
if you are forgetting anything. If there are some applications that are capable of this, are there any that are free?
- John
A: Unfortunately, most applications do not currently make use of the “badge” on the main Home Screen. In many cases this is an intentional design decision on the part of the developer. The problem is that since the badge can only be updated when the application is actually running, it can be misleading, particularly in applications where the data is somewhat dynamic. For example, if tasks become “due” and you haven’t opened the application in some time, the badge count will not update to reflect these new tasks. Users who are unaware of this limitation to mistakenly assume that the number shown on the home screen is an accurate reflection of their pending items.
While we have not undertaken a comprehensive review, three to-do list applications that we have personally looked at that do make use of the Home Screen badge are OmniFocus by The Omni Group ($20, iTunes Store Link), Things by Cultured Code ($10, [url=http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=284971781&mt=8]iTunes Store Link[url]), and ToDo by Appigo ($10, [url=http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=282778557&mt=8]iTunes Store Link). While all of these are pricier options, they generally include features to match. The first two sync with companion desktop applications of the same name for the Mac, while the third will sync with online services Remember the Milk or ToodleDo. (Note that there are several applications on the iTunes Store named “ToDo”—the one we are referring to here is the one by Appigo).
Unless you are looking to set up a comprehensive “GTD-style” task management system, OmniFocus and Things will be far more than you need. Appigo’s ToDo, however, is a fast and well-designed little app that works very well for simple to-do lists with the advantage of being able to sync with a web-based service on the back-end for maintaining your lists elsewhere.
However, the number of task and list-based applications on the iTunes Store is almost overwhelming, and we have not looked at all of them at this point. If any of our readers know of any other todo or list applications that use the badge icon to display item counts, we encourage you to let us know in the comments.
Ask iLounge Archives:
11-14-08: Cover Flow on 4G iPod nano, Setting up iPod touch without Internet access, Internet radio for iPod touch, Apps button missing on iPod touch, mm50 speakers and new iPod models, Including Year field on iPod
10-31-08: iPod charging accessory compatibility, Adding tracks to multiple albums, Removing pre-installed games, Transferring contacts from iPod touch to a second computer, iPod touch accessory compatibility, iPod synchronization to a new computer
10-24-08: Importing folders with M3U files, AV cables with 2008 iPods, Moving iTunes libraries between computers, Unknown albums after importing music, Newly added tracks don't show up on iPod
10-17-08: Backup up your iPod, iPods and viruses, Using an iPod on Mac and Windows, Managing photos on an iPod manually, Adding iTunes Shared Music to iPod, iPod video out
10-3-08: Displaying lyrics on iPod touch, Calculating playlist sizes, Transferring tracks to iPod in manual mode, Purchasing older iPod models, Using iPhone without phone service, Shuffle modes
Next: iPhone Gems: Every RSS Reader, Reviewed
Previous: iPhone Gems: Sixteen Zen, Relaxation, and Meditation Apps
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1
i wish to connect my ipod classic to my in car dvd player and whilst playing my music would like to see my coverflow and song info on the dvds monitor.Is this possible and if so how is it done?
Posted by craig duncan on September 5, 2008 at 2:25 PM (PDT)
2
I have my itunes on an external drive and have recently upgraded from the “ipod shuffle” to the iphone 3G. Now, when I sync up the iphone, it only transfers 30 of the 160 songs from my playlist. Can you give me some idea why it would work with the ipod and not the iphone. Thanks
Posted by marie on September 5, 2008 at 9:30 PM (PDT)
3
Regarding the question about the task/list apps that display a red badge on the home page, the latest version of iProcrastinate Mobile does. In the settings menu you can pick whether the badge displays the number of tasks for the day, the week, etc. The app is pretty simple, but I think it’s easily the best of the free ones.
Posted by Angela W on September 6, 2008 at 2:21 AM (PDT)
4
I use my iPod for audio books and music. How can I organize the multiple sections of a book so they are displayed and play in the correct order? Ex: I just downloaded Atlas Shrugged from Audible.com and it has 7 sections. Imagine trying to find section 3 while driving down the road. Not safe, not fun. Is there an answer for my problem?
Posted by Chuck Harden on September 6, 2008 at 6:35 PM (PDT)