Expired rentals don’t delete on iPod
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I downloaded an iTunes Store rental movie, transfered it to my iPod classic, and watched it on my TV. After the 24-hour expiration period, the movie no longer appeared in my iPod’s “Rented Movie” library accessed by iTunes, as expected. But on my iPod itself, the movie is still listed under Video/Rentals and says “Reconnect to iTunes” under the movie title. When I access the movie, my iPod says “This movie cannot be played. Please reconnect to iTunes to watch this movie.” Needless to say, reconnecting to iTunes does nothing. I’m assuming my iPod has the remains of a corrupted file. Since then, I’ve downloaded and watched other rented movies on my iPod that have successfully expired. While this “stuck” movie on my iPod is not a big problem, it is annoying. What are my options? Do nothing? Attempt to remove the corrupted rental movie?
A: This was a problem that occasionally occurred with earlier iPod firmware versions, so you may want to try upgrading to the latest iPod classic firmware if you haven’t already done this.
If you’re on the latest firmware and the item still remains stuck, the usual solution is to manually delete it from your iPod—the “Delete” option should be available when you attempt to access the item in question, and since it has expired anyway, you should just be able to delete it outright right from your iPod itself.
Failing that, you could also try to connect your iPod to your computer and delete the item via iTunes. This can be done either through the “Movies” tab where you normally transfer your movies, or you can set your iPod to manual mode and delete it from the “Rented Movies” section, which appears when you click on the small triangle to the left of your iPod to expand the folders and playlists that are on your iPod.
If for whatever reason none of these methods are successful, then your only remaining option will be to do a full “Restore” on your iPod and erase everything else on it as well. If you already have your music stored in your iTunes library and normally use automatic sync, this should not really be a big deal since you can re-sync all of your music and other media content back from your iTunes library following the restore.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple releases tvOS 10.1.1, watchOS 3.1.3
- Apple releases iOS 10.2.1
- Foxconn considering $7B investment in ‘highly automated’ U.S. facility for Apple
- KGI: 3D Touch upgrade coming in new iPhone, Touch ID and facial recognition upgrades in future model
- Apple files lawsuit accusing Qualcomm of withholding patent royalties
- Apple releases updated iOS Developer Design Resources
- Apple’s exclusive audiobook deal with Audible ends in Europe following EU antitrust scrutiny
- Nintendo officially announces Fire Emblem Heroes for iOS, coming Feb. 2
- Rumor: Apple working on second-generation Apple Pencil
- GarageBand 2.2 adds Logic Pro X integration, Alchemy synth, Multi-Take Recording
- Revogi Smart Lightbulb, Smart Lightstrip, Smart Candle + Smart Meter Plug
- Audeze iSine10 In-Ear Headphones
- MOCACARE MOCACuff Connected Blood Pressure Monitor
- Apple AirPods
- Elgato Eve Motion
- Olloclip Core Lens Set for iPhone 7/7 Plus
- Logitech Pop Home Switch Starter Pack
- Elgato Eve Light Switch
- iHome iPLWBT5 Docking Clock Radio for iPhone and Apple Watch
- Brydge 12.9 iPad Pro Keyboard
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10