Expired rentals don’t delete on iPod
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I downloaded an iTunes Store rental movie, transfered it to my iPod classic, and watched it on my TV. After the 24-hour expiration period, the movie no longer appeared in my iPod’s “Rented Movie” library accessed by iTunes, as expected. But on my iPod itself, the movie is still listed under Video/Rentals and says “Reconnect to iTunes” under the movie title. When I access the movie, my iPod says “This movie cannot be played. Please reconnect to iTunes to watch this movie.” Needless to say, reconnecting to iTunes does nothing. I’m assuming my iPod has the remains of a corrupted file. Since then, I’ve downloaded and watched other rented movies on my iPod that have successfully expired. While this “stuck” movie on my iPod is not a big problem, it is annoying. What are my options? Do nothing? Attempt to remove the corrupted rental movie?
A: This was a problem that occasionally occurred with earlier iPod firmware versions, so you may want to try upgrading to the latest iPod classic firmware if you haven’t already done this.
If you’re on the latest firmware and the item still remains stuck, the usual solution is to manually delete it from your iPod—the “Delete” option should be available when you attempt to access the item in question, and since it has expired anyway, you should just be able to delete it outright right from your iPod itself.
Failing that, you could also try to connect your iPod to your computer and delete the item via iTunes. This can be done either through the “Movies” tab where you normally transfer your movies, or you can set your iPod to manual mode and delete it from the “Rented Movies” section, which appears when you click on the small triangle to the left of your iPod to expand the folders and playlists that are on your iPod.
If for whatever reason none of these methods are successful, then your only remaining option will be to do a full “Restore” on your iPod and erase everything else on it as well. If you already have your music stored in your iTunes library and normally use automatic sync, this should not really be a big deal since you can re-sync all of your music and other media content back from your iTunes library following the restore.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple’s website hints at possible Apple Pay launch in Germany
- ConnectSense Smart Outlet adds power monitoring, reduces price
- Automatic releases new Automatic Lite version of car monitoring accessory
- Apple releases fourth tvOS 10.0.1 beta
- iOS dev finds unimplemented one-handed keyboard in iOS code
- Apple sends out press invites for ‘Hello Again’ Oct. 27 Mac event
- Apple releases fifth beta of iOS 10.1 to developers
- Apple partners with builders to include HomeKit-enabled devices in new homes
- Report about Apple Pay in Japan hints at Oct. 25 release for iOS 10.1
- Apple Pay adds 20+ new U.S. banks and credit unions, MBNA Canada coming ‘mid-2017’
- Incase Icon, Pop, and Textured Snap for iPhone 7/7 Plus
- Philips Hue Motion Sensor
- Bowers & Wilkins P9 Signature Headphones
- Tech Armor FlexProtect and Shock Flex for iPhone 7/7 Plus
- SwitchEasy Flash and Fleur for iPhone 7/7 Plus
- Blue Microphones Raspberry Mobile Microphone
- Incipio Haven for iPhone 7 and Reprieve Sport for iPhone 7 Plus
- Mophie Hold Force Magnetic Case System for iPhone 7
- Speck Presidio and Tech21 Evo Tactical for iPhone 7
- Belkin Lightning Audio + Charge Rockstar
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps