Expired rentals don’t delete on iPod
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I downloaded an iTunes Store rental movie, transfered it to my iPod classic, and watched it on my TV. After the 24-hour expiration period, the movie no longer appeared in my iPod’s “Rented Movie” library accessed by iTunes, as expected. But on my iPod itself, the movie is still listed under Video/Rentals and says “Reconnect to iTunes” under the movie title. When I access the movie, my iPod says “This movie cannot be played. Please reconnect to iTunes to watch this movie.” Needless to say, reconnecting to iTunes does nothing. I’m assuming my iPod has the remains of a corrupted file. Since then, I’ve downloaded and watched other rented movies on my iPod that have successfully expired. While this “stuck” movie on my iPod is not a big problem, it is annoying. What are my options? Do nothing? Attempt to remove the corrupted rental movie?
A: This was a problem that occasionally occurred with earlier iPod firmware versions, so you may want to try upgrading to the latest iPod classic firmware if you haven’t already done this.
If you’re on the latest firmware and the item still remains stuck, the usual solution is to manually delete it from your iPod—the “Delete” option should be available when you attempt to access the item in question, and since it has expired anyway, you should just be able to delete it outright right from your iPod itself.
Failing that, you could also try to connect your iPod to your computer and delete the item via iTunes. This can be done either through the “Movies” tab where you normally transfer your movies, or you can set your iPod to manual mode and delete it from the “Rented Movies” section, which appears when you click on the small triangle to the left of your iPod to expand the folders and playlists that are on your iPod.
If for whatever reason none of these methods are successful, then your only remaining option will be to do a full “Restore” on your iPod and erase everything else on it as well. If you already have your music stored in your iTunes library and normally use automatic sync, this should not really be a big deal since you can re-sync all of your music and other media content back from your iTunes library following the restore.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Parkopedia to provide detailed parking information for Apple Maps [Updated]
- Microsoft releases Pix camera app for iPhone
- Adobe launches new Lightroom viewer for Apple TV
- Australian banks team up to push for other mobile payment apps on iPhone
- Report: iPhone 7 may feature 3D Touch home button
- Apple turning ‘Carpool Karaoke’ into an Apple Music exclusive
- Notes from Apple’s Q3 2016 earnings call
- Apple Q3 results: $42.4B revenue, 40M iPhones, 10M iPads sold
- Researchers expose security flaw in Osram smart bulbs
- Cops bust ‘criminal enterprise’ using stolen credit cards at Chicago-area Apple stores
- Moe Bull Stand for iPad Air 2 + 9.7” iPad Pro
- Netatmo Tags for Welcome Smart Home Camera
- iDevices Socket HomeKit-enabled Light Adapter
- Koogeek Wi-Fi SmartPlug for Apple HomeKit
- Marbotic Smart Letters for iPad
- Ecoxgear Sol Jam Bluetooth Speaker
- Gumdrop Cases DropTech Case + Hand Strap for 9.7” iPad Pro
- Braven BRV-1M Bluetooth Speaker
- Braven BRV-Blade Bluetooth Speaker
- Invoxia Voice Bridge
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps
- Instant Expert: Secrets & Features of tvOS 9.2
- Instant Expert: Secrets & Features of iOS 9.3
- Opinion: Why Apple needs a dedicated HomeKit app