iPhone 3G only plays monaural audio
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q:I have an iPhone 3G. When it was new all music played in stereo. Now it only plays out of one ear phone. I have tried my wife’s ear phones that transmit in stereo on her iPhone, and I have tried my earphones on her iPhone and they play in stereo. Am I missing a setting?
A: Unfortunately, this sounds like a hardware issue. Some cases may interfere with the fit of the headphone connector into the jack, so it would be a good idea to try your headphones in your iPhone without the case to see if that solves the problem. You should also check to ensure that the headphone jack itself is clear of any dust or dirt as this can sometimes affect the connection. Failing any of this it’s quite likely that you will need to have your iPhone serviced.
There is a slight possibility that restoring the iPhone back to factory settings may solve the problem, so that may be worth a try, particularly if you don’t have an Apple Store or Apple Authorized Service center nearby. If you’re using automatic sync with iTunes this is a relatively painless process as all of your media content and other data will be stored in iTunes and can be transferred back onto your device following the restore. To initiate a restore, simply connect your iPhone to your computer, select it from the iTunes Devices listing, and click the Restore button that appears on the summary screen.
iTunes will download the latest iOS version and erase your iPhone and restore it to a clean out-of-the-box configuration. Once the restore of the OS has been completed and the iPhone restarts you will be offered an opportunity to restore your data, however it’s best for diagnostic purposes to choose to set the device up as a new iPhone just so you can be certain that the problem isn’t being caused by something in your particular settings of configuration. Once you’ve tested your iPhone in a “clean” configuration you can restore the backup manually simply by right-clicking on the iPhone in your Device list in iTunes and choosing the Restore from Backup option.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Report: Some third-party repairs ‘bricking’ iPhones with iOS 9
- Report: Apple to bid on NFL Thursday Night Football streaming rights
- Apple to begin taking broken iPhones for trade-in, offer in-store screen protector installation
- Apple ordered to pay $625M to VirnetX in patent case
- Apple Pay reaches 2 million retail locations
- Apple acquires security company LegbaCore
- Zagg to acquire Mophie for $100 million
- Report: iPhone 7 to include flush camera lens, drop rear antenna bands
- Report: iPhone 5se, iPad Air 3 set for March 15 unveil
- Alleged iPad Air 3 drawing shows Smart Connector, four speakers, camera flash
- Gumdrop Cases DropTech Case for iPad Pro
- Edifier MP700 Rave Portable Bluetooth Speaker
- Just Mobile HoverDock for Apple Watch + HoverDock for iPhone
- VRS Design Dandy Layered Case for iPad Pro
- Just Mobile TENC for iPad Pro
- Native Union DOCK Lightning
- Native Union DOCK for Apple Watch
- Hitcase Pro+ Action Pack and Snap for iPhone 6/6s
- Urban Armor Gear Trooper for iPhone 6/6s
- NEBO CaseBrite for iPhone 6 Plus/6s Plus
- Inside the betas: What’s new in iOS 9.3 and tvOS 9.2 (Updated)
- Life with HomeKit: Our experiences with Apple’s home automation system
- Under the Radar: 10 ‘hidden’ details about the new Apple TV
- Instant Expert: Secrets & Features of iOS 9.0
- Under the Radar: A closer look at smaller iPhone 6s and iPhone 6s Plus changes
- A First Look at iOS 9’s Transit in Apple Maps (Updated for watchOS 2)
- Instant Expert: Secrets & Features of iTunes 12.2
- Instant Expert: Secrets & Features of iOS 8.4 + Apple Music
- CE Week 2015: IK Multimedia, Monowear’s Apple Watch bands + More
- Live From CE Week 2015: Brand New iPad, iPhone + Mac Accessories!