iPhone Users, Expect Tweaked Accessories | iLounge Article

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iPhone Users, Expect Tweaked Accessories

Back in early June, we posted an editorial to let early iPhone adopters know that they needed to be prepared for some early accessory disappointments: electronic and case issues were, we mentioned, quite likely, and “the smart way to ensure a good add-on experience with the iPhone will be to wait until the dust settles, rather than rushing to try whatever you find online.” Not surprisingly, people decided to buy protective and other accessories anyway, and consequently, we’ve seen more than a few unhappy readers over the last month, telling us about the several cases they’ve gone through in a quest for something good.

Now there’s another trend we wanted to let you know about: iPhone accessory “revving.” Whether you purchased your accessory from a merchant online, or bought it at an AT&T or Apple Store, there’s a possibility that the initial version is being changed at least a little. Some of the updated accessories are being offered as replacements at no extra charge to interested customers; others are not. Here’s a brief list of the updates we’ve heard about.

Case-Mate has improved the belt clip for its Signature Leather Case for iPhone and has not yet announced its replacement policy for prior customers.

Contour Design has updated the belt clip for its iSee case for iPhone and is willing to provide the improved clip to prior customers.

Marware has developed a slightly improved version of its SportGrip for iPhone, however, the tweaks are tiny and did not significantly impact the quality of the original version.

NLU Products and ShieldZone have improved the edge/corner covers for their BodyGuardz and InvisibleShield Full Body Guards for the iPhone and are willing to provide updated versions to prior customers.

v-moda is working on an updated version of its Vibe Duo headset for iPhone that will include an in-line button to let you accept or end phone calls, play and pause music, or skip tracks. It will not provide an updated version to past customers.

Other products, particularly cases, but also including old iPod accessories, are reportedly also being updated with tweaks to improve their iPhone fit and compatibility. We will gladly post updates to keep you informed of these changes as we hear about them, and though we’ve attempted as best we can to note changes within our reviews, as mentioned in our September 2005 reader advisory on revving, we are not doing full re-reviews, nor can anyone necessarily keep up with all of the changes companies continue to make quietly or publicly to their products.

The good news is that companies that waited until after the initial launch window to release their products are just beginning to release fully-tested, compatibility-guaranteed add-ons this week, so we’re expecting to see better cases and electronic accessories available in the very near future. We applaud those companies that have taken the time to make their products work properly with the iPhone, and those that have worked to satisfy their customers with improved replacements at no additional charge.

Regardless of whether you purchased something already or have waited until now, we hope that you’re having a good experience with your iPhone and its accessories—if so, or if not, let us know in the comments below.

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Comments

1

So… is Contour Design just taking email requests for the updated belt clip?  Do we mention that we saw it here on iLounge?  I don’t see anything on their site notifying previous customers.

Thanks.

Posted by Bob Reck in Baltimore, MD on July 27, 2007 at 5:41 PM (PDT)

2

A full discussion of the replacement policy by Contour is available from the review link mentioned above, and here: iSee.

Posted by Jeremy Horwitz in East Amherst, NY, USA on July 30, 2007 at 8:14 AM (PDT)

3

I just wanted to let everyone who own the iSee case from Contour Design know that I emailed them on the 28th and got a reply today. The customer service rep was very quick to reply to my emails today. We exchanged about 3 emails each, all within a matter of hours today and I got them to ship me a new case AND holster to replace my original case and holster.
The fastest customer support I have received to date for ANY product I have owned.
I am impressed with their customer support. I would recommend the iSee from Contour Design to anyone specifically for their good customer care and for making sturdy cases. I have dropped my phone a few times on the pavement and it has saved my iPhone. I love iSee for saving my iPhone smile

Posted by indianBoy on July 31, 2007 at 2:26 PM (PDT)

4

Has anyone heard about revs from Power Support for their crystal case set for iPhone.
I’ve had one for 2 weeks and the case keeps opening when i reholster the phone.
This could almost gauranty a drop and no protection for the phone.
Any one else having this problem???
JK

Posted by nyjimmy on July 31, 2007 at 5:24 PM (PDT)

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