iPod displays audio but no video
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I have a fifth-generation iPod, and both it and iTunes have been working great for two years. Suddenly, today, as I uploaded some new podcasts, something odd happened. As I went to watch them on the iPod itself, only the audio file would play, and no video. I then tried to watch my music videos and movies, only to find they only showed audio files as well. Puzzled, I checked my iTunes library. The videos played fine on my computer, and despite constant syncings and such, nothing has changed. Why is my iPod video NOT playing video? Is there anything I can do to remedy this?
A: The most common cause of this problem, particularly if the videos play fine in iTunes, is that the iPod has been set to enable the “TV Out” feature. This is generally only a problem on fifth-generation iPods, as the newer models require a compatible accessory to be connected in order for the TV Out feature to function.
In the case of the fifth-generation iPod, the TV Out feature will display video via the Dock Connector or headphone port via a video cable, instead of displaying it on the iPod screen. You can check this setting under Videos, Video Settings and ensure that the “TV Output” is set to either ASK or OFF (ASK will prompt you for the setting each time you try to play a video).
Note as well that on the fifth-generation iPod, you can also access podcasts via either the Music or the Videos menus. If you play a podcast from the Music menu, only the audio portion will be heard. This is by design to allow you to listen to podcasts (or music videos), without expending battery life to display the video if you really only want to hear the audio playback. Ensure that you are accessing your video files by going to the “Videos” menu, and then selecting them from there.
In some relatively rare cases, the iPod database can get corrupted and stop recognizing video files properly. In this case, simply resyncing the iPod doesn’t fix this, since the videos are already on the iPod, and iTunes therefore doesn’t really do anything to them.
Generally to fix this you must remove the videos from the iPod and then place them back on, so that iTunes actually RE-copies the video file to the iPod. You can do this by adjusting your iPod synchronization settings to exclude that content, synchronizing your iPod to remove it (since it’s now excluded), and then resetting your sync settings to include it again.
Using the “Sync Only Checked Items” setting on the main iPod screen is generally a useful way to accomplish this—simply set the iPod sync options to “Sync only checked songs and videos” which can be found on the iPod’s “Summary” tab in iTunes:
Then, you can simply UNcheck the items in iTunes itself, sync the iPod to remove the items, and then RE-check the items and sync to copy them back onto the iPod.
If all else fails and your videos still are not playing properly on the iPod, then as a last resort, you should connect the iPod to iTunes and use the “Restore” button (found on the iPod Summary page in iTunes) to erase your iPod and then reload it from scratch.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Report confirms legitimacy of at least some of the stolen iCloud credentials being held for ransom
- New (PRODUCT)RED iPhone 7 and iPhone 7 Plus, iPhone SE, and 9.7” iPad now available to order
- Apple Store down again ahead of new iPad, Product(RED) iPhone launch
- Apple acquires automation app Workflow
- Nintendo updates Super Mario Run, makes more courses available for free play
- Apple confirms iCloud and Apple ID systems have not been breached in response to hacker threat
- Hackers claim to have access to millions of iCloud accounts, demand ransom from Apple
- Apple’s Siri in the running to voice control room functions at Marriott’s Aloft hotels
- Apple releases iTunes 12.6 with new cross-device movie rental feature
- Apple introduces Clips video app
- ExoLens PRO with Optics by ZEISS Wide-Angle Lens Kit
- Blue Sadie Headphones
- Circle with Disney Parental Control and Internet Filtering System
- Pioneer Rayz Plus Lightning Connector Earphones
- BEEM United BeMe D200 Lightning Connector Earphones
- Jam Audio JAM Xterior Max Rugged Wireless Bluetooth Speaker
- HiFiMAN Edition S Headphones
- Divoom Timebox Mini Bluetooth Speaker
- iClever BoostSound BTS-09 Bluetooth Speaker
- Soundcast VG1 Bluetooth Speaker
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10