iPod keeps resetting
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I accidentally unplugged my iPod from my computer while the “Do Not Disconnect” screen was showing on my iPod. Now all it does is reset itself repeatedly—it basically just keeps on resetting itself, and the iPod screen never comes up. I see the Apple logo in the middle of the screen, than it shuts off and then 2 seconds later it shows the Apple logo again and then shuts off. I have no idea what to do. Any suggestions?
A: In this case it sounds like the iPod’s database is corrupted and it will need to be erased and restored via iTunes before you can use it again. Ordinarily, this would involve connecting your iPod to your computer and restoring it, but since it is caught in this reboot cycle, chances are that iTunes will not be able to recognize it.
Your best bet is to attempt to force the iPod into a hardware “Disk Mode” so that iTunes will be able to detect it and you can then restore it via iTunes.
To put your iPod into disk mode, simply hold down the center button and play/pause button together when the Apple logo appears and keep holding them until the Disk Mode screen appears.
Once the iPod is in Disk Mode, connect it to your computer and iTunes should be able to detect it. It may show up normally, or iTunes may show you an error message indicating that it has detected a corrupted iPod which you need to restore. Regardless, however, you can proceed from here to restore the iPod.
Note that restoring your iPod will erase everything on it. If you’re using a fully automatic sync configuration and all of your music and other media content is in iTunes, this is not going to be a problem as you can reload it from iTunes as soon as you have finished restoring it. However, if you have content that is only stored on your iPod, you should attempt to recover this content first. See our iPod 201 article, Copying Content from your iPod to your Computer for more information on how to do this.
Once you are ready to restore your iPod, simply select it from the iTunes Devices list on the left-hand side, and click the button labelled “Restore” shown on the main Summary screen. iTunes will reformat your iPod and reinstall the latest iPod operating software on it. Once this process has completed, you can re-sync your content back onto it from your iTunes library.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Report: 10.5” iPad Pro could still arrive this spring
- Apple’s Pages, Numbers, and Keynote apps gain Touch ID support, other improvements
- Apple releases tvOS 10.2 and Apple TV Remote for iPad
- Apple releases watchOS 3.2, featuring Theatre Mode, SiriKit
- Apple releases iOS 10.3 with Find My AirPods, Siri + CarPlay improvements
- Wells Fargo rolling out ability to use Apple Pay for transactions at some ATMs later this year
- Apple ‘stepping up’ investment in AR glasses, but they’re still reportedly more than a year away
- Beijing court overturns ruling that iPhone 6, 6 Plus violated design patents
- TSMC to begin production of A11 chips for new iPhone in April
- Report confirms legitimacy of at least some of the stolen iCloud credentials being held for ransom
- AudioQuest NightOwl Carbon Headphones
- ExoLens PRO with Optics by ZEISS Wide-Angle Lens Kit
- Blue Sadie Headphones
- Circle with Disney Parental Control and Internet Filtering System
- Pioneer Rayz Plus Lightning Connector Earphones
- BEEM United BeMe D200 Lightning Connector Earphones
- Jam Audio JAM Xterior Max Rugged Wireless Bluetooth Speaker
- HiFiMAN Edition S Headphones
- Divoom Timebox Mini Bluetooth Speaker
- iClever BoostSound BTS-09 Bluetooth Speaker
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10