iPod shows no content
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I am new to the whole Mac world, so please bear with me. I recently purchased a new iMac and luckily was able to transfer my entire music collection from my Windows PC to my Apple iMac without any major problems. While sitting at my desk the other night I accidentally knocked my iPod off its dock and an error message appeared on the iMac telling me that I had removed hardware unsafely. My iPod now is showing that there is no music on it, however, when checking hard drive availability on the iPod it still shows that all the data is stored. I know I can just restore the iPod to factory settings and put the music back on, but is there anyway I
can just make the iPod recognize the data that is obviously still present
on it? Thanks for any suggestions.
A: Unfortunately, what has happened in this case is that the iPod’s internal database has become damaged, so while all of the content may still be on the iPod, it has no way of finding or identifying that content.
Although there are tools that can be used to recover/repair an iPod database in this situation, it’s probably far simpler to just do a Restore on the iPod as long as you have all of your content in your iTunes library already. Third-party iPod repair tools are generally not free, and many of them do not even support the newer iPod models due to changes in the internal database files.
Further, doing a full Restore from iTunes will ensure that your iPod is in a clean state, whereas third-party iPod database repair tools may not completely correct the problems.
Also note that since you stated that you moved from a Windows PC to a Mac, restoring will have the additional advantage of ensuring that your iPod is properly formatted for Mac OS X. While a Windows-formatted iPod will technically work with a Mac, this is not a supported configuration and there have been some problems that have popped up in the past related to album artwork and database consistency when working in this configuration.
Note that if you do have content on your iPod that does not also exist on your computer, you may want to check out the “Brute-force” recovery method discussed in our iPod 201 article on Copying Content from your iPod to your Computer.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Hackers claim to have access to millions of iCloud accounts, demand ransom from Apple
- Apple’s Siri in the running to voice control room functions at Marriott’s Aloft hotels
- Apple releases iTunes 12.6 with new cross-device movie rental feature
- Apple introduces Clips video app
- Apple reveals(RED) iPhone 7, 7 Plus models, doubles storage of iPhone SE
- Apple drops 32GB iPad mini 4, reduces price of 128GB model and discontinues iPad mini 2
- Apple unveils new upgraded entry-level 9.7” iPad, replacing iPad Air 2
- Apple Store going down for ‘maintenance’ tomorrow morning, sparking rumors of product launch
- Politicians in New Zealand raise alarm about Apple’s tax arrangements
- Fabricate announces Nearbuds for AirPods
- Blue Sadie Headphones
- Circle with Disney Parental Control and Internet Filtering System
- Pioneer Rayz Plus Lightning Connector Earphones
- BEEM United BeMe D200 Lightning Connector Earphones
- Jam Audio JAM Xterior Max Rugged Wireless Bluetooth Speaker
- HiFiMAN Edition S Headphones
- Divoom Timebox Mini Bluetooth Speaker
- iClever BoostSound BTS-09 Bluetooth Speaker
- Soundcast VG1 Bluetooth Speaker
- PureGear PureSwitch HomeKit-enabled Wireless Smart Plug
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10