iPod touch shows iTunes logo
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: My iPod is only showing a picture the end of the charging cord that you stick into your computer and above that there is a white arrow pointing upwards to the iTunes symbol. I can’t get the iPod to do anything else. Any suggestions?
A: This normally indicates that you need to connect your iPod touch to iTunes in order to either activate it for first use or restore it. If this is a brand new iPod touch, or you have recently erased all of the data on it using the options found under the Settings, General, Reset menu, then simply connect it to a current version of iTunes running on a Mac or PC and you should be good to go.
This screen can also sometimes appear when the data on the iPod has become corrupted somehow and the iPod needs to be reloaded. In this case, iTunes should notify you that it has detected an iPod in “Recovery Mode” when you first connect it, at which point you can click the “Restore” button to erase the iPod and reload the operating system back onto it from iTunes. This will result in all of the content on your iPod touch being erased, however following this procedure iTunes will offer to restore the last backup it made of your iPod touch and will then re-transfer any media content from iTunes that was stored on your device.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple Music creative team discusses the service’s exclusives, future
- Apple raising UK App Store prices by more than 25 percent
- Iovine fuels speculation about Apple’s interest in scripted TV shows
- Report: ‘iPhone 8’ to include upgraded water resistance
- U.S. appeals court resurrects App Store antitrust lawsuit against Apple
- Apple increases maximum tvOS app size to 4GB
- Apple releases fourth iOS 10.2.1 beta
- Apple looking to produce original TV content for Apple Music subscribers
- FBI releases heavily redacted information about cracking iPhone
- Apple partners with Tresorit to offer encryption option to CareKit developers
- Revogi Smart Lightbulb, Smart Lightstrip, Smart Candle + Smart Meter Plug
- Audeze iSine10 In-Ear Headphones
- MOCACARE MOCACuff Connected Blood Pressure Monitor
- Apple AirPods
- Elgato Eve Motion
- Olloclip Core Lens Set for iPhone 7/7 Plus
- Logitech Pop Home Switch Starter Pack
- Elgato Eve Light Switch
- iHome iPLWBT5 Docking Clock Radio for iPhone and Apple Watch
- Brydge 12.9 iPad Pro Keyboard
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10