iPod Undercover: Part II | iLounge Article

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iPod Undercover: Part II

The names of the participants have been changed to protect the guilty.

The Situation


Across the country, the deception continues Mr. White received a package in the mail from his business partner Mr. Pink. In the envelope was an illegally obtained iPod TAP. He cherished the TAP as he held it in his hand, hopeful that the second part of this evil scheme would be as successful as the first.

The Difficulty Begins


Mr. White waltzed into his local CompUSA with high hopes of a successful mission. Mr. White realized the mission would not be as simple as seemed. As soon as he reached the customer service desk, He was informed that it would be three days to “verify” the TAP and obtain a new iPod. Three days to verify a TAP that he held in his hand. This was a little curious, but how could Mr. White argue?

On the third day, Mr. White again came to the CompUSA to “verify” his Apple.com purchase receipt. At this point, he was again told that it would be several days before this process would be completed. Slightly perturbed, Mr. White left the store, positive that the iPod would be ready and waiting for him on day 6.

Day 6 arrived, and instead of driving to CompUSA, Mr. White decided it would be safer to call; just in case the receipt had not yet been verified. As it turns out, the TAP does not get you a new iPod, instead, it gets you a $399 gift certificate issued by CompUSA. No problem. Pick up the gift certificate and purchase the iPod. All is well and good, right?

Not only did the TAP have to get verified, but the original purchase receipt as well. By this time Mr. White was tired of running around getting different pieces of paper verified.

Verify, Verify, Verify


Day 8 seemed to take no time at all to arrive. Mr. White put in another stern phone call to the store. The service employee on the phone said, “Yeah, come on in. It’s just a gift certificate. You show up, and we’ll give it to you.” After making his way back to the store for the third time, Mr. White spoke with the Service Center employee he had spoken with on the phone only minutes ago. Because the employee was not qualified to issue the gift certificate, Mr. White was passed to the Service Center Supervisor. How in the world could someone not be qualified to issue a gift certificate? The paramount line in this entire saga was only moments from being spoken by the supervisor. Mr. White told him, “I’ve been trying to get my iPod replaced for a week now, and I’d like to pick up my gift certificate.“The Supervisor smiled and replied, “I’m sorry sir, but it has not been verified yet.” Again, Mr. White leaves the store, unsure and upset.

The Difficulty Continues


That was Friday, and then the weekend passed.  Monday the supervisor calls and says, “The gift certificate should be ready later today.” Several hours later a Service Center employee calls and leaves a message on Mr. White’s phone informing him, “The gift certificate has been verified.”“Well it’s about time!” Mr. White thought to himself, but the message wasn’t over.  The employee continued, “but it will not be activated until tomorrow.” Mr. White was furious! 11 days since he first brought in his dead iPod, and he had to wait one more because the gift certificate would not be activated until the next day? He couldn’t understand why a gift certificate had to be issued in the first place, and even if it did, he didn’t understand why it had to be verified, and could not be activated the day it was verified.

The Final Stretch


It was day 12, and Mr. White was not up for any sidestepping service employees. He arrived at the store, approved gift certificate in hand and makes a beeline for the MP3 Players counter. He asks the first employee if they have any 5GB iPods in stock. He replies, “I’m sorry sir, I don’t believe we do, but I can check under the counter if you would like.“Yes, Mr. White would like. The employee returned a minute later informing Mr. White that there are currently no 5GB iPods in stock, but they have one 10GB model.

After fifteen minutes of attempting to sell Mr. White a 10GB model, Mr. White begins to mull around the rest of the store before leaving. Moments before stepping out of the store, the same employee who had not thirty minutes ago told Mr. White there were no 5GB iPods in stock came up behind him and pronounced, “Sir, I found a 5GB model back in a locked area of the stock room.” Locked area of the stock room my @ss.

Well, the fiasco was finally over, and Mr. White and Mr. Pink had pulled off their iPod replacement scheme. At the checkout counter, Mr. White is told he should get another TAP, and of course, Mr. White agreed. The only issue: the employee would not issue a two-year replacement for $30. They would only issue a one-year for the same price, even though Mr. White’s original TAP receipt said it was for two years. Mr. White decided to let it slide.

The End.




Disclaimer: This story was submitted by an anonymous author named Mr. Pink. In no way does Mr. Pink’s opinions or views reflect that of iLounge.





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Comments

1

I was just browsing through my ipod files when the firewire cable was connected to my PC and looked in this file using notepad :

F:iPod_ControlDeviceSysInfo

and saw it contained the serial number of your iPod I’m nut sure but I think if you used a hedediter or something like that you might be able to change it , just for the fun of it or if like in this story you could try and change the serial so you could buy the TAP without any way of being caught. I’m not sure if it works because I don’t want to mess up my iPod if I do it but it may work

Posted by Fusen in UK on April 8, 2003 at 5:02 PM (CDT)

2

Shouldn’t this article be on a hacking/cheating/building bombs/losers who lie and steal website?  I think it should…  The rest of this site is awesome, though.

Posted by Anonymous on March 1, 2004 at 4:08 AM (CST)

3

I agree with Anonymous. Overt dishonesty has no business on honest web sites.  The obvious next step, as a first time visitor with a new 3G iPod, is to never come back, check the advertisers at other sites, etc.

Posted by Anonymouse Coward on March 9, 2004 at 7:52 PM (CST)

4

In this state, it’s called “theft by trick or device”, a felony.  Both “Mr. Pink” and “Mr. White” should be arrested. 

And why is it that this story is even on this site??  What little respect I had for this site is gone.

Posted by Anonymous on March 12, 2004 at 4:17 PM (CST)

5

I never got a TAP or a service plan for my iPod, which I do regret, but I know if my iPod stopped working or got messed up somehow I would do what ever I had to to get it fixed or replaced. 

If you were in Mr. Whites shoes what would you have done?  I don’t think its an option to just say the hell with it and toss the iPod in the garbage, do you?

Posted by Shitbird in Minnesota on April 1, 2004 at 8:55 PM (CST)

6

Check the pious anonymous ones.

Go on then, get lost. Go and narc out some littel kid riding his bike on the pavement.

“what little respect I had…” hahahahaha!

Oh, site’s going to lose a “first time visitor”
what terrible news!!!!


Like anyone cares

Posted by Sam Dawson on April 8, 2004 at 6:57 AM (CDT)

7

Well, it appears Sam wants to kick out all first-time visitors to iPod Lounge by announcing they aren’t important. Lucky me, I’m a first-time visitor, and Sam ticked me off. Well, off I go, heading to find my information somewhere else…

...I suppose now would be an appropriate time to mention that if there aren’t any new first-time visitors, there won’t be any new visitors at all, eh?

Posted by Quiller on April 9, 2004 at 4:03 PM (CDT)

8

The problem with people like Sam is that they are poor and of the lower classes…  If you can’t afford to replace the thing, you can’t afford to buy it.  People like Sam have maxed out credit cards and live way beyond their means through their trivial $400 mp3 players…  get an education and then get a job.  Losers…

Posted by dave on April 29, 2004 at 9:17 PM (CDT)

9

It would be a laugh if they flogged him the duff one he just returned!!

Posted by Keith on May 12, 2004 at 5:07 PM (CDT)

10

Well i’m quite happy i live in Germany where every store is required by law to grant a two year warranty on all purchases….

Posted by Ulo on August 3, 2004 at 12:06 PM (CDT)

11

hey dave if you want to call people poor and tell them they don’t deserve to own an iPod i think there’s a tower record store you can hang out in, dick

Posted by philip R on August 18, 2004 at 9:09 PM (CDT)

12

Hey Dave, You’re the one who’s poor, I mean what kind of a person would say that about someone…A low class loser (Dave)!!!! I agree with Philip R, what’s up dude!!!!! And Sam, Good defending this AMAZING SITE!!!!!!!!

Posted by Mattt in Canada on November 12, 2004 at 5:21 PM (CST)

13

M@t, I am not dave, and I do not appreciate you defacing my website with your childish and offensive comments. Next time you decide to act in such a manner, at least be sure you have the right target.

Posted by davewells on November 23, 2004 at 5:27 PM (CST)

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