iTunes and Vista
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I have recently purchased a new computer running Vista. Since switching over I cannot connect to iTunes. I get an error message saying “iTunes could not connect to the iTunes Store. The nework connection is timed out.” I cannot authorize my new computer to play any of my purchased music, I cannot change my email address, or do anything else that requires iTunes to connect to the Internet. Can you offer any help?
A: Assuming that you can access the Internet fine from other applications such as Internet Explorer, then the most likely cause of this problem is the Windows Vista firewall. By default, outbound connections are blocked for any applications that you have not specifically given permission to access the Internet. Chances are that iTunes has not been configured as an exception in your Windows Vista firewall, and is therefore being denied Internet access.
Apple provides information on how to allow iTunes to access the Internet from Windows Vista in their knowledge base. See the article, How to enable iTunes in the Windows Vista Firewall for more information.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Report: Apple pursuing studio agreements for early movie rentals
- Apple releases seventh beta of iOS 10.2 to developers
- Apple makes its picks for best iPhone, iPad and Apple TV apps of 2016
- Apple acknowledges Apple Music now includes ‘all the benefits of iTunes Match’
- Apple Music tops 20 million subscribers
- Apple blames ‘external factors’ for iPhone fires in China
- Rumor: 2017 iPhones won’t include glass chassis or wireless charging; will add red color
- Top Apple supplier Foxconn planning U.S. investment
- Apple enables Single Sign-On across all iOS 10 and tvOS 10 devices
- Apple releases fifth beta for tvOS 10.1 to developers
- Brydge 12.9 iPad Pro Keyboard
- Sen.se GuardPeanut
- iHome iZBT10 Zenergy Bedside Sleep Therapy Speaker
- Twelve South HiRise Duet for Apple Watch and iPhone
- IK Multimedia iLoud Micro Monitor
- JBL Under Armour Sport Wireless Heart Rate Headphones
- Edifier e235 Luna E Speaker System
- Clamcase ClamCase+ for 9.7” iPad Pro
- Scosche BoomBottle H2O+ Waterproof Wireless Speaker
- Thermos Connected Hydration Bottle with Smart Lid
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10