iTunes and XP SP2 Firewalls
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: My computer is behind a NetGear WGR614 wireless router. I am running Windows XP (Service Pack 2) and have the latest versions of iTunes and the iPod software. I have looked online for instructions on how to let iTunes through the firewall of the router (and the Windows Firewall), but so far have been unsuccessful.
- Carson Monroe
A: Carson, iTunes uses two ports for music sharing: TCP port 3689 and UDP port 5353. On a Mac, you only need to worry about the TCP port, but on Windows, you need to make sure both are open on your firewall. (You’ll have to check the instructions for your router for specific information on opening ports.)
Since you’re running Windows SP2, another thing you’ll need to do is add iTunes to the “Exceptions” list in the built-in Windows firewall. Usually, if you launch iTunes, Windows should ask you if you want to block or allow the program’s network access. If not, or if you mistakenly have blocked it, open the Windows Firewall (Start > Control Panels > Windows Firewall) and make sure Don’t Allow Exceptions is not checked on the General tab. Then click the Exceptions tab and see if iTunes is listed. If not, click Add Program to add it.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Honeywell debuts Lyric T5 HomeKit-enabled smart thermostat
- Executives talk Apple Music successes and failures
- Apple Q4 earnings call set for October 27
- Sonos speakers available on Apple’s online store today, in Apple Stores next month
- Apple lacks lobbying power in fight with EU
- Apple to offer ‘Spoken Editions’ of written content from top publishers
- Apple working to turn HealthKit into diagnosis tool
- Hackers expose security flaw in iOS 10’s local backups
- Apple releases iOS 10.0.2 to fix headphone controls, iCloud Photo Library
- Report: Apple’s Siri home hub has reached the prototype stage
- 808 Audio XS Sport Rugged Wireless Speaker
- Mass Fidelity Core Bluetooth Speaker
- Thought Out Simplex Tablet iPad Stand
- SmartX Galaxy ZEGA Starter Kit
- Apple iPhone 7 Plus Leather Case
- Apple Watch Series 2
- iPhone 7 and iPhone 7 Plus
- Twelve South HiRise 2 for iPhone + iPad
- Nomad Pod Pro for iPhone and Apple Watch
- Sevenhugs hugOne Sleep Monitoring System
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps