Jumbled 3G screen | iLounge Article


Jumbled 3G screen

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

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Q: I have a 3rd Generation 20GB iPod that is almost full. I have recently started having some screen issues: when I first turn the iPod on, the screen is jumbled. Usually the problem goes away after a minute or two. Is this caused by the processor having problems reading the song catalog? Or does it sound like the iPod is defective?

- James

A: The easiest way to test for catalog corruption would be to wipe your iPod’s hard disk (using Apple’s Software Updater) and then use iTunes to replace all of the songs. This has worked for some people, including us, when an iPod starts to act up. If this doesn’t make things better, your iPod probably needs to be serviced.

Kirk McElhearn is the author of several books including iPod & iTunes Garage. His blog, Kirkville features articles about the iPod, iTunes, Mac OS X and much more.

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