Missing built-in apps on iPod touch
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: My sister’s iPod touch has gone weird. She has a third-generation model and half of her icons the iPod came with are gone. The music, video, safari, App store, mail, calender, photos, contacts, maps, notes, clock, calculator and iTunes icons are not there any more. She has no way of listening to music, watching videos, going on the internet, buying apps on her iPod or anything like that. We have no idea what happened. If anyone know please help us with this problem.
A: Unless you have jailbroken your iPod touch it is extremely unusual for the built-in applications to disappear. Some of the apps can be hidden via the Restrictions option found in the iPod Settings, but this only applies to a few things that parents may want to restrict such as YouTube and the web browser, and cannot be used to disable or hide most of the other apps such as Mail, Music or Video.
Try swiping left and right to ensure that these apps haven’t inadvertently been moved to another page of your home screen, and if you’ve updated to iOS 4 be sure to look for any folders that these apps may have been moved into. It’s possible to reorganize and move any icon on the screen to alternate home screen pages or place them in folders, even with the built-in apps. Folders are displayed as small collections of icons, and you can identify if there are alternate home screen pages by looking for the dots near the bottom of the screen above the dock area.
You can also reset your icons back to their default home screen layout by going into the Settings app and choosing General, Reset, Reset Home Screen Layout. This will return all of your default applications to their original home screen positions; third-party apps that you have installed will be reorganized into alphabetical order on additional home screen pages.
If you can’t find these icons at all even after resetting your home screen layout, then something very strange has gone wrong with your sister’s iPod touch and you should connect it to iTunes and do a “Restore” to return it back to factory defaults. This will erase everything on it, but as long as your apps and media content is in iTunes you can reload your content on from there.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple to provide more unified TV experience with new ‘TV’ app for Apple TV
- Elgato announces HomeKit-enabled Eve Light Switch
- Apple delays AirPods release
- Report: iPhone 8 likely to come in three glass-backed sizes
- Report: New Apple TV app to provide show recommendations
- Apple’s German website adds Apple Pay support page, but still no launch
- Notes from Apple’s Q4 2016 earnings call
- Apple Q4 2016: $46.9B revenue, 45.5M iPhones + 9.2M iPads sold
- Apple reportedly hiring engineers from BlackBerry, developing car operating system in Canada
- Apple releases PowerBeats3 Wireless earphones
- Creative iRoar Go Portable Bluetooth Speaker
- Bowers & Wilkins P3 Series 2 Headphones
- Incase Icon, Pop, and Textured Snap for iPhone 7/7 Plus
- Philips Hue Motion Sensor
- Bowers & Wilkins P9 Signature Headphones
- Tech Armor FlexProtect and Shock Flex for iPhone 7/7 Plus
- SwitchEasy Flash and Fleur for iPhone 7/7 Plus
- Blue Microphones Raspberry Mobile Microphone
- Incipio Haven for iPhone 7 and Reprieve Sport for iPhone 7 Plus
- Mophie Hold Force Magnetic Case System for iPhone 7
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps