Multiple iPads sharing contacts in a company
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I have set up several iPads for my Board of Directors. One of them has all of his contacts showing up on several of the others. How do I stop the sharing and what must I do for the others to be able to have their own contacts shared?
A: If you’re setting up multiple iPads in a business environment, you’re likely using a single iTunes Store account to load a set of common apps onto these devices. Depending on your set up process, the Apple ID for your iTunes Store account will also be used as the default iCloud account, resulting in all of the iPads sharing the same contacts, calendars, and other iCloud information. While this is handy for an individual user, since it saves them the trouble of logging in to the same account several times, it can obviously be a problem when configuring multiple devices for other people.
To address this, you should either disable iCloud contact synchronization or delete the iCloud account from each of the devices entirely, choosing to “Keep on My iPad” when prompted for what to do with contact and other iCloud information. This will result in contacts being stored locally on the device only, although they can still be synced over USB or Wi-Fi with iTunes on a Mac or Windows PC.
Alternatively, you can setup an individual iCloud account for each of your Directors so that they will be synchronizing their own contacts with their own accounts. To do this, first delete the iCloud account on the device as above, and then sign in to or create a new iCloud account; the local contacts will automatically be uploaded to the new iCloud account and continue be synchronized from there.
Note that although creating and assigning individual iCloud accounts can be a useful way to allow wireless sync to a Mac, PC, or iPhone, you will need to ensure that this fits into any company policies or compliance legislation that you are required to observe regarding the storage of company information on external servers—Apple’s iCloud servers in this case. Alternative solutions such as Exchange ActiveSync can be used to sync contact information and calendars with an on-premises system such as an Exchange server, or a corporately approved online service such as Google Apps for Business.
The ideal way to deploy multiple iPads is to use the Apple Configurator tool for Mac or the iPhone Configuration Utility for Windows. More information on iOS device deployment in a business environment can be found at Apple’s iPad in Business page.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Analyst claims wireless charging will be included in ‘iPhone 8,’ but rules out Energous as provider
- Apple claims EU made ‘fundamental errors’ in calculating $14B Irish tax ruling
- Analyst: ‘iPhone 8’ to feature ‘revolutionary’ front-facing camera with 3D sensors
- Apple releases third betas for iOS 10.3, tvOS 10.2, and watchOS 3.2 to developers
- Happy Presidents’ Day from iLounge
- Apple plans to begin iPhone manufacturing in India starting with the iPhone SE
- Rumor: iPhone 8 to eliminate Touch ID in favor of Facial Recognition
- Report: Apple working on 4K for next-generation Apple TV
- Apple announces WWDC 2017
- Apple patent points to possible new Smart Keyboard with dedicated ‘Share’ and ‘Emoji’ keys
- 1More Triple Driver In-Ear Headphones
- Revogi Smart Lightbulb, Smart Lightstrip, Smart Candle + Smart Meter Plug
- Audeze iSine10 In-Ear Headphones
- MOCACARE MOCACuff Connected Blood Pressure Monitor
- Apple AirPods
- Elgato Eve Motion
- Olloclip Core Lens Set for iPhone 7/7 Plus
- Logitech Pop Home Switch Starter Pack
- Elgato Eve Light Switch
- iHome iPLWBT5 Docking Clock Radio for iPhone and Apple Watch
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10