My battery is dying, repair or replace
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: There are at least 2 things wrong with my iPod. One is that the battery doesn’t seem to last for more than a few hours at a time - nothing like the amount it should. Also, it refuses to be recognized by any computer. Is it worth paying to have it serviced by Apple or is it worth buying a new iPod? The one I have now is not in warranty.
A: There could be a number of things wrong with your iPod, given the symptoms you describe. If the iPod is old, the battery will lose its ability to hold a charge. As for it not being recognized, this could be caused by an internal problem, a bad cable, or ever a problem with your computer or the interface you use to connect it (USB or FireWire).
The first thing to do is back up your music - make sure you have a copy of all your music on your computer. Then, manually reset the iPod. (See this article for instructions.)
If your iPod is still not recognized, connect it to your computer anyway, then run the iPod Software Updater - in some cases, the updater will recognize the iPod even if it is not actually mounted. If so, use the updater’s Restore function to erase and reset the iPod. (Remember that note about backing up your music files… This procedure erases everything on your iPod.)
If this solves your problem, then you’ve been saved. Also, in some cases, iPod users find they have better battery life after running a Restore procedure. If this doesn’t solve your problem, then it’s more serious. You should try and connect it to someone else’s computer first, to determine if the problem is caused by your computer or by the iPod or cable. If this doesn’t give you an answer, then it’s time to consider service, or a new iPod (depend on how old yours is, and how much the service will cost).
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Spotify penalizing artists who release Apple Music exclusives [Update: Spotify responds]
- Apple releases new round of iOS 10 and tvOS 10 betas
- Report: 2017 iPhone to eliminate home button
- Apple to add payment technology to iPhone for transit passes, Apple Pay in Japan
- Apple releases iOS 9.3.5 ‘security update’
- Report: Apple developing its own Snapchat-style social video editing iOS app
- Apple announces Apple Music Festival lineup including Alicia Keys, Britney Spears + more
- Universal calls an end to exclusives amid criticisms that Apple Music is hurting the industry
- Apple reveals some of its upcoming AI advancements for the iPhone
- Apple Music’s royalty rates complicate Spotify’s contract negotiations
- Western Digital My Cloud (OS 3)
- Distil Union Stanley Stand
- Philips Sonicare FlexCare Platinum Connected Bluetooth Toothbrush
- Audeze EL-8 Titanium Over-Ear Headphones
- Defined Corp Dome Stand for Apple Watch and iPhone
- Speck StyleFolio Pencil for 9.7” iPad Pro
- Audeze Sine On-Ear Headphone
- First Alert Onelink Wi-Fi Smoke + Carbon Monoxide Alarm
- Logitech Create 9.7” iPad Pro Keyboard Case
- iDevices Outdoor Switch Power Outlet
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps
- Instant Expert: Secrets & Features of tvOS 9.2
- Instant Expert: Secrets & Features of iOS 9.3
- Opinion: Why Apple needs a dedicated HomeKit app