My battery is dying, repair or replace | iLounge Article


My battery is dying, repair or replace

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

View the complete Ask iLounge archives...

Q: There are at least 2 things wrong with my iPod. One is that the battery doesn’t seem to last for more than a few hours at a time - nothing like the amount it should. Also, it refuses to be recognized by any computer. Is it worth paying to have it serviced by Apple or is it worth buying a new iPod? The one I have now is not in warranty.

- Catherine

A: There could be a number of things wrong with your iPod, given the symptoms you describe. If the iPod is old, the battery will lose its ability to hold a charge. As for it not being recognized, this could be caused by an internal problem, a bad cable, or ever a problem with your computer or the interface you use to connect it (USB or FireWire).

The first thing to do is back up your music - make sure you have a copy of all your music on your computer. Then, manually reset the iPod. (See this article for instructions.)

If your iPod is still not recognized, connect it to your computer anyway, then run the iPod Software Updater - in some cases, the updater will recognize the iPod even if it is not actually mounted. If so, use the updater’s Restore function to erase and reset the iPod. (Remember that note about backing up your music files… This procedure erases everything on your iPod.)

If this solves your problem, then you’ve been saved. Also, in some cases, iPod users find they have better battery life after running a Restore procedure. If this doesn’t solve your problem, then it’s more serious. You should try and connect it to someone else’s computer first, to determine if the problem is caused by your computer or by the iPod or cable. If this doesn’t give you an answer, then it’s time to consider service, or a new iPod (depend on how old yours is, and how much the service will cost).

Kirk McElhearn is the author of several books including iPod & iTunes Garage. His blog, Kirkville features articles about the iPod, iTunes, Mac OS X and much more.

The most asked question at

How do I copy content from my iPod/iPhone onto my computer?

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, Apple TV and iPhone Video Formats

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Win)

Best Speakers?

Best Headphones?

Best Case?

Best In-Car Solution?

Best Battery Extender?

Find more answers in the latest publications in our Library. Free downloads developed by the editors of iLounge!

Ask iLounge Archives:

1-24-14: Viewing only downloaded iTunes Match tracks

1-22-14: Splitting purchased content between two iPads

12-13-13: Non-Bluetooth Lightning dock speakers

12-11-13: Shared Apple ID and switching away from iPhone

12-6-13: Syncing multiple iCloud data with a family Mac

Read more recent Ask iLounge articles...

View the complete Ask iLounge archives...

« Headphone Auto-Pausing

iPods, USB 1 and 2 compatibility, what do I need? »

Related Stories


If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.

Commenting is not available in this channel entry.
Sign up for the iLounge Weekly Newsletter


Recent News

Recent Reviews

Recent Articles

Sign up for the iLounge Weekly Newsletter


iLounge is an independent resource for all things iPod, iPhone, iPad, and beyond.
iPod, iPhone, iPad, iTunes, Apple TV, Mac, and the Apple logo are trademarks of Apple Inc.
iLounge is © 2001 - 2014 iLounge, Inc. All Rights Reserved. Terms of Use | Privacy Policy