New iPods and older computers
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I just received a new iPod classic for Christmas, and cannot use it on my older PC or Mac.
A: The 2007 iPod models now require Windows XP SP2 and iTunes 7.4 as a minimum requirement. If your computer is running Windows 2000 (or any older version), or an older version of iTunes, your iPod will either not be detected at all, or will not be visible in iTunes, depending upon the specific model of iPod and Windows operating system.
For Mac users, the same logic applies, although the system requirements may be a bit more confusing. The iTunes application requires OS X 10.3.9, however the iPod models themselves require 10.4.8 or later (10.4.10 or later for the iPod touch or iPhone).
If your system does not meet these requirements, you pretty much have to upgrade your computer before you will be able to use your new iPod. Although this has taken many of our readers by surprise, it must be noted that both Windows XP and Mac OS X 10.4.x are already one version behind, and support for older (and now discontinued) operating systems cannot be guaranteed to continue indefinitely.
Third-party iPod management tools are available for users of unsupported operating systems, and some of these tools have specifically been updated to support the 2007 iPod models. However, in our experience most of these tools stop far short of providing a full-featured experience for iPod users—for example many of these only support the transfer of audio content to your iPod, not videos or photos.
While use of a third-party tool may work if you simply have no other choice, we strongly recommend updating to a more current version of your operating system to provide the best support and compatibility for your new iPod model.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple releases iOS 9.3.5 ‘security update’
- Report: Apple developing its own Snapchat-style social video editing iOS app
- Apple announces Apple Music Festival lineup including Alicia Keys, Britney Spears + more
- Universal calls an end to exclusives amid criticisms that Apple Music is hurting the industry
- Apple reveals some of its upcoming AI advancements for the iPhone
- Apple Music’s royalty rates complicate Spotify’s contract negotiations
- iFixit highlights ‘Touch Disease’ affecting many iPhone 6 and iPhone 6 Plus models
- Rebranded Nike+ Run Club app adds new tracking abilities
- Apple Music Festival set for Sept. 18-30
- Report: Apple planning three iPhone models for 2017, one with curved OLED display
- Philips Sonicare FlexCare Platinum Connected Bluetooth Toothbrush
- Audeze EL-8 Titanium Over-Ear Headphones
- Defined Corp Dome Stand for Apple Watch and iPhone
- Speck StyleFolio Pencil for 9.7” iPad Pro
- Audeze Sine On-Ear Headphone
- First Alert Onelink Wi-Fi Smoke + Carbon Monoxide Alarm
- Logitech Create 9.7” iPad Pro Keyboard Case
- iDevices Outdoor Switch Power Outlet
- 808 Audio Canz XL Bluetooth Speaker
- Standzout Helix Dock for Apple Watch
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps
- Instant Expert: Secrets & Features of tvOS 9.2
- Instant Expert: Secrets & Features of iOS 9.3
- Opinion: Why Apple needs a dedicated HomeKit app