Problems deleting pictures in Photos app
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I am having problems removing photos from my iPhone 5 running iOS 7. When I open my photos, the option at the bottom says Photos or Albums. When I select the option Photos, it comes up with collections and years and when I select photos it only gives me the option of “Add To” or AirDrop—the trashcan icon is not able to be selected. Is it possible to still delete these photos? I need to delete some so I have more memory on the phone and these photos are all saved on my PC. Would love to hear if you can help. Thanks.
A: This will normally be what you see if you select one or more photos that have been synced onto your iPhone from your computer via iTunes, rather than saved to the Camera Roll or Photo Stream.
The delete button is greyed out in this case as you cannot delete these photos directly from the Photos app—they must be removed via iTunes instead. You can do this by connecting your device to your computer and selecting it from the “Devices” list in iTunes and then going to the Photos section.
From here you can de-select any photos that you no longer want on your device and click ‘Apply’ and they will be removed during the subsequent sync. Alternatively, if you no longer want to sync any photos to your device, you can simply uncheck the Sync Photos From option at the top, and iTunes will remove all of the synced photos. Note that this will not remove any photos in your camera roll or Photo Stream.
Note that in some cases photos the delete button may also be greyed out when selecting photos that are stored in your Photo Stream from other devices, such as an iPad, iPod touch, or another iPhone. In this case, you can remove these photos by going to Albums instead and selecting them directly from within the “My Photo Stream” system album.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple releases sixth beta of iOS 10.2 to developers
- Developers pushing back against abusers of Apple’s App Store refund policy
- Apple lobbies for shared data, more public road access to test autonomous driving systems
- Apple Store app update allows purchases from Apple Watch
- Apple releases fifth beta of iOS 10.2 to developers
- Apple reveals cause of unexpected iPhone 6s shutdowns
- Report: 99 percent of fake Apple chargers found to be unsafe
- Apple offering battery replacements for iPhone 6s models with ‘unexpected shutdown issues’ (Updated)
- Report: Fitbit to acquire Pebble
- Apple releases statement on iCloud Calendar spam
- iHome iZBT10 Zenergy Bedside Sleep Therapy Speaker
- Twelve South HiRise Duet for Apple Watch and iPhone
- IK Multimedia iLoud Micro Monitor
- JBL Under Armour Sport Wireless Heart Rate Headphones
- Edifier e235 Luna E Speaker System
- Clamcase ClamCase+ for 9.7” iPad Pro
- Scosche BoomBottle H2O+ Waterproof Wireless Speaker
- Thermos Connected Hydration Bottle with Smart Lid
- Beats Solo3 Wireless On-Ear Headphones
- Creative iRoar Go Portable Bluetooth Speaker
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10