Problems with iPods and depleted batteries
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I have an iPod classic which was bought for me last October. I have recently had a long stay in hospital, and my iPod was left uncharged. The battery now seems completely dead, and the device will neither switch on or charge in the Dock. Is there anything I can do about this? I assumed an iPod would be like a mobile phone regarding the battery. This was an expensive gift and I would really like to get it working. What should I do?
A: While it is possible that the battery has become completely depleted and therefore can no longer be charged (see last week’s column on iPod Batteries for more information), it’s more likely that the iPod battery is simply below the minimum voltage threshold required to power on. The iPod has an internal cut-off circuit to try and prevent you from depleting the battery completely. When it falls significantly below this level, such as when it’s been left unused for a while, it will not power on at all until it has been in the charger for a while.
Generally about ten minutes of charging time should be sufficient to get the iPod to power on, but in some cases you may need to leave it overnight. You may also need to reset the iPod after it’s been in the charger for a while by holding down the CENTRE and MENU buttons for a few seconds until the iPod restarts.
If the iPod still does not power on, even after you have left it charging for a couple of hours and tried to reset it, then it is possible that the battery is dead and you will need to get the battery replaced. This should normally be covered under warranty if you have purchased your iPod in the previous year, so you should contact Apple Support or your local Apple Store for more information in this case.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- iFixit posts teardown of the new iPad
- Unboxing the new 9.7-inch iPad
- MLB.com At Bat and NHL now allow users to personalize Home Screen icons
- Apple pulls over-the-air iOS 10.3 update for iPhone 5, 5c; iOS 10.3.2 seems to end support for them
- Supplier Responsibility Report, recent hires hint at Project Titan research
- Apple now rejecting apps with references to price in their name
- Apple Pay now live in Taiwan
- Apple releases iOS 10.3.2 beta to developers
- Rumor: Apple may add cellular capability to next Apple Watch, create USB-C/Lightning hybrid
- Urbanears launches new lineup of Wi-Fi Connected Speakers
- AudioQuest NightOwl Carbon Headphones
- ExoLens PRO with Optics by ZEISS Wide-Angle Lens Kit
- Blue Sadie Headphones
- Circle with Disney Parental Control and Internet Filtering System
- Pioneer Rayz Plus Lightning Connector Earphones
- BEEM United BeMe D200 Lightning Connector Earphones
- Jam Audio JAM Xterior Max Rugged Wireless Bluetooth Speaker
- HiFiMAN Edition S Headphones
- Divoom Timebox Mini Bluetooth Speaker
- iClever BoostSound BTS-09 Bluetooth Speaker
- Top Five: The Best Products for Building a Smart Home with HomeKit
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10