Purchased music on a second-hand iPod
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
I recently purchased a 30GB iPod photo from a friend. He deleted all of his music off of it in iTunes, and I put my 20GB of my iTunes on it. The problem is that it won’t play any of the 50 or so songs that I purchased from the iTunes Music Store. What is the problem?
A: Problems like this can be caused by one of the following two problems:
- The iPod is using Manual synchronization mode, and your iPod was never properly associated with your computer.
- The iPod’s internal software (or “Firmware”) is out of date, and is not able to play recently-purchased music. In April of 2004, Apple debuted an iTunes/iPod software update that “broke” purchased music, requiring users to update both iTunes and their iPods simultaneously. It’s possible that the purchased music is using this updated version of the Digital Rights Management (DRM), while the iPod Software is only equipped for the former version.
In your specific case, the first problem is almost sure to be the culprit, as all iPod photos were produced after the tweak to iTunes’ DRM made with the release of iTunes 4.5.
To fix it, enable “Automatic” synchronization mode, (even if only temporarily) in order to properly associate the iPod with your computer and its iTunes authorization. (More about iPod Synchronization methods can be found here). Apple’s support documentation suggests you may also need to deauthorize (See iTunes’ “Advanced” menu) and reauthorize (play a Music Store track) your computer for your iTunes Music Store account, as well.
If this doesn’t work (and for users who believe they have the second issue), download the latest iPod Software Updater, and use it “Restore” your iPod in order to bring its capabilities up to date, wipe it truly clean, and returning it to “out-of-box” condition for a proper iPod - iTunes setup process.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Apple releases iOS 10.1, tvOS 10.0.1, watchOS 3.1
- New details about Apple Watch Nike+ exclusives, availability
- Apple’s website hints at possible Apple Pay launch in Germany
- ConnectSense Smart Outlet adds power monitoring, reduces price
- Automatic releases new Automatic Lite version of car monitoring accessory
- Apple releases fourth tvOS 10.0.1 beta
- iOS dev finds unimplemented one-handed keyboard in iOS code
- Apple sends out press invites for ‘Hello Again’ Oct. 27 Mac event
- Apple releases fifth beta of iOS 10.1 to developers
- Apple partners with builders to include HomeKit-enabled devices in new homes
- Bowers & Wilkins P3 Series 2 Headphones
- Incase Icon, Pop, and Textured Snap for iPhone 7/7 Plus
- Philips Hue Motion Sensor
- Bowers & Wilkins P9 Signature Headphones
- Tech Armor FlexProtect and Shock Flex for iPhone 7/7 Plus
- SwitchEasy Flash and Fleur for iPhone 7/7 Plus
- Blue Microphones Raspberry Mobile Microphone
- Incipio Haven for iPhone 7 and Reprieve Sport for iPhone 7 Plus
- Mophie Hold Force Magnetic Case System for iPhone 7
- Speck Presidio and Tech21 Evo Tactical for iPhone 7
- Instant Expert: Secrets & Features of watchOS 3
- Instant Expert: Secrets & Features of tvOS 10
- Instant Expert: Secrets & Features of iOS 10
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps