Recovering iPod serial number from iTunes
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: My daughter’s iPod touch was stolen and we don’t have the serial number written down. Is there a way that we can check that on our iTunes account in the settings so we can pass the information on to the police?
A: Provided that the stolen iPod was the last iPod that was connected to your computer, you can easily get this information right from the iTunes application itself. In iTunes, hold down the CTRL key on your keyboard while clicking on the About iTunes menu option. This menu option is found on the “iTunes” menu on the Mac or the “Help” menu on Windows. This will present the normal scrolling “About iTunes” panel but will also include information on the serial number of the last connected iPod and iPhone devices.
You can pause the scrolling by hitting the spacebar or reverse it by holding down the OPT key (Mac) or SHIFT key (Windows). You can also copy all of this information to the system clipboard by using the standard copy keyboard shortcuts: CTRL+C (Windows) or CMD+C (Mac).
If you have connected one or more other iPods since your daughter’s iPod was last synchronized, you’ll have to dig into your preference files instead. iTunes stores the serial numbers and other information of every iPod you’ve ever connected to your computer in an iPod devices file. On Windows, this file is named iPodDevices.xml and is stored in C:Documents and Settings(your user name)Local SettingsApplication DataApple ComputeriTunes. On Mac OS X, the file is named com.apple.iPod.plist and is stored in your Library/Preferences folder under your main home folder. Simply locate this file and open it in a text editor and you should be able to see all of your iPod information listed in an XML format.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Tim Cook to host Hillary Clinton fundraiser
- Report: Apple to update Apple Store app with personalized recommendations
- Report: Apple now prioritizing autonomous driving system in car project
- WSJ: Apple’s ‘hard-charging’ approach unsuccessful in negotiations with TV networks
- Video purports to show official Lightning to 3.5mm headphone adapter
- New iPhone pre-orders to start Sept. 9?
- Apple has sold one billion iPhones
- Parkopedia to provide detailed parking information for Apple Maps [Updated]
- Microsoft releases Pix camera app for iPhone
- Adobe launches new Lightroom viewer for Apple TV
- Moe Bull Stand for iPad Air 2 + 9.7” iPad Pro
- Netatmo Tags for Welcome Smart Home Camera
- iDevices Socket HomeKit-enabled Light Adapter
- Koogeek Wi-Fi SmartPlug for Apple HomeKit
- Marbotic Smart Letters for iPad
- Ecoxgear Sol Jam Bluetooth Speaker
- Gumdrop Cases DropTech Case + Hand Strap for 9.7” iPad Pro
- Braven BRV-1M Bluetooth Speaker
- Braven BRV-Blade Bluetooth Speaker
- Invoxia Voice Bridge
- Inside the betas: iOS 10 Photos gets Advanced Computer Vision
- Inside the betas: iOS 10 Music app delivers ‘clarity and simplicity’
- Inside the betas: iOS 10 Maps gets a major redesign
- Inside the betas: iOS 10 shakes up the user experience
- Inside the betas: watchOS 3 promises a real speed boost
- Inside the betas: A sneak peek at what’s new in tvOS 10
- Filling the Gap: A look at third-party HomeKit apps
- Instant Expert: Secrets & Features of tvOS 9.2
- Instant Expert: Secrets & Features of iOS 9.3
- Opinion: Why Apple needs a dedicated HomeKit app