Article
Reset Passcode after purchasing used iPod touch
By Jesse Hollington
Social Media & Software Editor, iLoungeGoogle+
Published: Friday, August 3, 2012
Articles Categories: Ask iLounge, iOS, iPod touch
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: I recently bought a used iPod touch on eBay. The password is locked by the original owner and I cannot reach him. How do I reset the password so I can download my own stuff?
- Nick
A: To reset an unknown password on an iPod touch or other iOS device you will need to perform a full restore operation on the device from iTunes, returning it to its original factory settings.
Since this is a used iPod touch, you’ll probably want to return it back to its default settings anyway so that you can then proceed to configure it according to your own apps, accounts and preferences and load your own media content onto it.
To restore an iPod touch, you simply need to connect it to your computer, select it from the Devices list on the left side of the iTunes window, and then click the “Restore” button that appears on the Summary screen.

This will download the latest available iOS version for the iPod touch and return it to its initial, out-of-the-box settings, which of course will not include a passcode. You can then proceed to configure the iPod touch to your own specifications in the same way as if you had purchased it brand new.
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1
soo i got a used ipod touch and it wont sync with my itunes it keeps saying connect device to intunes but it wont sync and the person i got it from doesnt remember the pass code soo i read this article and its not working how do i fix this? so i can put all my own stuff in it itunes automatically comes up but its saying i cant connect my ipodto the computer without the passcode? im so confused
Posted by leisha marie on October 10, 2012 at 12:27 AM (PST)
2
I have recently bought a used 3rd gen ipod touch and it has a password on it and cant reach the last owner. I’ve tried the above solutions and doesn’t work when I connect it to my computer it tells me it can’t connect without the password. Please help.
Posted by Kyle on May 9, 2013 at 10:39 PM (PST)