Resetting a forgotten passcode | iLounge Article

Article

Resetting a forgotten passcode

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

View the complete Ask iLounge archives...

Q: My 8 year-old son put in a password so his brother can’t use his iPod, but now he can’t remember the password. When you turn the iPod on and open it up with “Slide to Unlock” after you slide the next screen says Enter Password. How can we fix this?

- Gary

Q: I’ve forgot a passcode of my iPad 2, but how doing I could get reset my passcode?

- Rachel

A: Unfortunately, the only way to reset a forgotten passcode on an iOS device is to erase the device completely and then restore your backup from either iTunes or iCloud.

The key here is that the passcode itself is actually not included in your backup, so when you restore your device, all of your data will be back, but you will no longer have a passcode on your device—you would simply need to set it again manually.

If you have iCloud Backups enabled, these will still occur automatically once every 24 hours even when your device is locked with a passcode, as long as it is on a Wi-Fi connection and connected to a power source.

You can also still make a manual backup to your computer using iTunes from a locked iOS device, provided you have an iTunes library that you normally sync with; iTunes will only sync to a locked iOS device if it already has a pre-existing sync relationship with that device.

You can easily check the status of your backups and manually create a backup by connecting your device to your computer, selecting your device in iTunes, and looking at the Summary screen.

 

This will show you which method is selected for automatic backups and when the last backup was made using that method. You can also toggle between using iCloud and iTunes backups from here, and doing so will show you the last date and time for each. Clicking on Back Up Now will make a new, manual backup to your computer via iTunes regardless of which method you have selected for automatic backups.

Once you’re satisfied that you have an appropriate backup, you can erase your device and return it to factory settings by clicking the Restore button found on the same screen.

 

This will erase everything on your device, returning it to basically the same configuration it was in when you took it out of the box. You can then go through the standard iOS setup wizard and use either iTunes or iCloud to restore your backup, which will restore all of your data and settings and resync your apps and media content. For more information check out our article on Transferring your Content to a new iPhone, iPad or iPod touch, which provides additional details the backup and restore procedures.

When all of this is finished, your device should be setup the same as it was before you restored it, except that it won’t have any device passcode set. At this point you can choose to set a new passcode or simply leave it without one.

 

The most asked question at iLounge.com:

How do I copy content from my iPod/iPhone onto my computer?

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, Apple TV and iPhone Video Formats

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Win)

Best Speakers?

Best Headphones?

Best Case?

Best In-Car Solution?

Best Battery Extender?

Find more answers in the latest publications in our Library. Free downloads developed by the editors of iLounge!

Ask iLounge Archives:

1-24-14: Viewing only downloaded iTunes Match tracks

1-22-14: Splitting purchased content between two iPads

12-13-13: Non-Bluetooth Lightning dock speakers

12-11-13: Shared Apple ID and switching away from iPhone

12-6-13: Syncing multiple iCloud data with a family Mac

Read more recent Ask iLounge articles...

View the complete Ask iLounge archives...

« Interview: Soundfreaq On Apple + The Accessory Market

Interview: How Soundfreaq Designs + Prices Speakers »

Related Stories

Comments

1

I can’t restore my tablets this way.  A preference setting was made for “find my iPad”.  I can’t do a restore until I turn that off, but I can’t get to it because I can’t unlock it.  Now what?

Posted by Susan on December 16, 2013 at 3:28 PM (CST)

If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.

Commenting is not available in this channel entry.
Sign up for the iLounge Weekly Newsletter

Email:

Recent News

Recent Reviews

Recent Articles

Sign up for the iLounge Weekly Newsletter

Email:

iLounge is an independent resource for all things iPod, iPhone, iPad, and beyond.
iPod, iPhone, iPad, iTunes, Apple TV, Mac, and the Apple logo are trademarks of Apple Inc.
iLounge is © 2001 - 2014 iLounge, Inc. All Rights Reserved. Terms of Use | Privacy Policy