Resetting iPod touch password lockout | iLounge Article

Article

Resetting iPod touch password lockout

Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.

View the complete Ask iLounge archives...

Q: Someone tried to steal my iPod touch and I got it back but now its disabled because they kept entering the wrong code. How do I fix this?

- Sharon

A: Normally the disabled mode will reset after a certain amount of time depending upon how many incorrect attempts were made. The iPod touch allows five incorrect passwords before it disables access at all, after which the amount of time it is disabled increases with each subsequent attempt, starting at 1 minute and ranging up to 60 minutes after the ninth attempt.

So one option would be to simply wait it out. However, you can also reset the counter on your iPod touch by syncing it with your iTunes library. This must be the library that you primarily sync with or the one that you initially used to setup your iPod touch if you regularly use your iPod in manual mode. Note that you must actually perform a sync operation with iTunes to disable the lockout counter—simply connecting your iPod to your computer and running iTunes without performing a sync operation will not work.

Also keep in mind that you will still need to enter the correct passcode to actually access your device, but the disabled counter will be reset so that you can try again right away.

 

The most asked question at iLounge.com:

How do I copy content from my iPod/iPhone onto my computer?

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, Apple TV and iPhone Video Formats

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Mac)

Converting DVDs, web video, TV shows and more:

The Complete Guide to iPod, iPhone and Apple TV Video Conversion (Win)

Best Speakers?

Best Headphones?

Best Case?

Best In-Car Solution?

Best Battery Extender?

Find more answers in the latest publications in our Library. Free downloads developed by the editors of iLounge!

Ask iLounge Archives:

1-24-14: Viewing only downloaded iTunes Match tracks

1-22-14: Splitting purchased content between two iPads

12-13-13: Non-Bluetooth Lightning dock speakers

12-11-13: Shared Apple ID and switching away from iPhone

12-6-13: Syncing multiple iCloud data with a family Mac

Read more recent Ask iLounge articles...

View the complete Ask iLounge archives...

« Storing iPhone apps in a different folder

The Complete Guide to iPad Cases and Protection »

Related Stories

Comments

1

I have a 8gb iTouch is it possible to connect a portable hard drive via the apple USB sync cable so that I can store more of my movies onto the hard drive and view them on my iTouch?

Posted by Nigel Lindsey Vine on July 23, 2010 at 1:42 PM (CDT)

2

I have just downloaded the new 4.0 update to my i-pod touch and when i try to update my apps, or try downloading more “free” apps it takes me to a page where i have to insert payment details for them…. not sure what to do

Posted by mike rosser on August 9, 2010 at 4:22 PM (CDT)

If you have a comment, news tip, advertising inquiry, or coverage request, a question about iPods/iPhones/iPad or accessories, or if you sell or market iPod/iPhone/iPad products or services, read iLounge's Comments + Questions policies before posting, and fully identify yourself if you do. We will delete comments containing advertising, astroturfing, trolling, personal attacks, offensive language, or other objectionable content, then ban and/or publicly identify violators.

Commenting is not available in this channel entry.
Sign up for the iLounge Weekly Newsletter

Email:

Recent News

Recent Reviews

Recent Articles

Sign up for the iLounge Weekly Newsletter

Email:

iLounge is an independent resource for all things iPod, iPhone, iPad, and beyond.
iPod, iPhone, iPad, iTunes, Apple TV, Mac, and the Apple logo are trademarks of Apple Inc.
iLounge is © 2001 - 2014 iLounge, Inc. All Rights Reserved. Terms of Use | Privacy Policy