Resetting iTunes authorizations
Ask iLounge offers readers the opportunity to get answers to their iPod-, iPhone-, iPad-, iTunes-, or Apple TV-related questions from a member of the iLounge editorial team. We'll answer several questions here each week, and of course, you can always get help with more immediate concerns from the iLounge Discussion Forums. Submit your questions for consideration using our Ask iLounge Submit Form. We reserve the right to edit questions for grammar, spelling, and length.
Q: When i first got my iPod early last year I authorized it to iTunes on my mother’s work computer, since then she has left the job and I have no access to that computer - which is an issue because i didnt know I had to de-authorize. I now only have 1 authorization left and I want to deauthorize that first computer. How do I go about it? I went into my local iPod store today and i was recommended this site because there was nothing they could do… am i able to do this and how would i go about it? Thanks.
A: Just to be clear, the concept of “authorization” only applies to content purchased from the iTunes Store, so there’s no need to be concerned with the authorization process unless you actually have purchased content that you want to retain access to.
When you purchase a track from the iTunes Store, you are only permitted to play it on up to five computers. iTunes keeps track of this by requiring that each computer be authorized to play that content, and retains a counter as part of your iTunes Store account that indicates how many computers have been authorized. Once that counter reaches five, you can no longer authorize any additional computers. iPod devices themselves are not subject to this limit, and you can place your purchased content on as many iPod devices as you like, provided it is transferred from one of your authorized computers.
Since each authorization is keyed specifically to a given computer, Apple recommends that you always de-authorize a computer before reinstalling your operating system or otherwise having it serviced. Even if you’re not reinstalling the operating system, changing a major component within the computer such as the main system board can cause iTunes to lose its authorization.
Although there’s no way to de-authorize a specific computer that you no longer have access to, Apple does provide an option to reset ALL of your authorizations. You can find this option in your iTunes Store account profile, which is accessed by selecting the iTunes Store in the source tree within iTunes, and then clicking on your iTunes account name that appears in the top-right corner of your iTunes window. This will present you with a page similar to the following:
Clicking the “Deauthorize All” button will reset your number of computer authorizations to zero. You will then need to re-authorize all of your computers individually by going to each one and selecting the Store, Authorize Computer menu option from within iTunes.
Note that the “Deauthorize All” option will only appear once you are at your limit of five authorizations. There is also a limit as to the number of times you can use this option within a given time period.
- Will removing a credit card from Safari also remove it from Apple Pay?
- Can I mute Handoff calls coming into my Mac from my iPhone?
- How do I keep my iPhone calls from ringing on my Mac?
- Why doesn’t Traffic show up on my Today Notifications Screen?
- Why doesn’t my iPhone reconnect to Wi-Fi after I turn it on?
- Why can’t I see the iPad-style landscape view on my iPhone 6 Plus?
- Report: Some third-party repairs ‘bricking’ iPhones with iOS 9
- Report: Apple to bid on NFL Thursday Night Football streaming rights
- Apple to begin taking broken iPhones for trade-in, offer in-store screen protector installation
- Apple ordered to pay $625M to VirnetX in patent case
- Apple Pay reaches 2 million retail locations
- Apple acquires security company LegbaCore
- Zagg to acquire Mophie for $100 million
- Report: iPhone 7 to include flush camera lens, drop rear antenna bands
- Report: iPhone 5se, iPad Air 3 set for March 15 unveil
- Alleged iPad Air 3 drawing shows Smart Connector, four speakers, camera flash
- Gumdrop Cases DropTech Case for iPad Pro
- Edifier MP700 Rave Portable Bluetooth Speaker
- Just Mobile HoverDock for Apple Watch + HoverDock for iPhone
- VRS Design Dandy Layered Case for iPad Pro
- Just Mobile TENC for iPad Pro
- Native Union DOCK Lightning
- Native Union DOCK for Apple Watch
- Hitcase Pro+ Action Pack and Snap for iPhone 6/6s
- Urban Armor Gear Trooper for iPhone 6/6s
- NEBO CaseBrite for iPhone 6 Plus/6s Plus
- Inside the betas: What’s new in iOS 9.3 and tvOS 9.2 (Updated)
- Life with HomeKit: Our experiences with Apple’s home automation system
- Under the Radar: 10 ‘hidden’ details about the new Apple TV
- Instant Expert: Secrets & Features of iOS 9.0
- Under the Radar: A closer look at smaller iPhone 6s and iPhone 6s Plus changes
- A First Look at iOS 9’s Transit in Apple Maps (Updated for watchOS 2)
- Instant Expert: Secrets & Features of iTunes 12.2
- Instant Expert: Secrets & Features of iOS 8.4 + Apple Music
- CE Week 2015: IK Multimedia, Monowear’s Apple Watch bands + More
- Live From CE Week 2015: Brand New iPad, iPhone + Mac Accessories!